I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... Se mere
Virksomheden har svaret
Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... Se mere
Virksomheden har svaret
Jake was so knowledgeable and couldn’t have been more helpful - we bought my husband and jacket and talked about suitable backpacks for my daughter. He offered alternatives and gave good detail of eac... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Blacks - Bristol
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
71 The Horsefair, Broadmead, BS1 3JP, Bristol, Storbritannien
- 01172 448566
5,0
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Large ruck sack very good price.
I discovered a very reasonably priced and sized ruck sack, was just what I needed for shopping. Was fit for purpose. Sue answered all my questions in detail, suggesting a ruck sack liner as an additional.
23. december 2024
Uopfordret anmeldelse
Great customer service, good current sale on
Buying walking boots in the sale. Very warm, relaxed and efficient service from Molly.
2. januar 2025
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Fantastic customer service
Fantastic customer service, good product knowledge, great selection of goods & good pricing. Molly and the team were so helpful.
1. januar 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Josh from the Bristol branch
Josh from the Bristol branch was spot on .. friendly and very informative..
A pleasure to talk to ..
Thanks josh
1. januar 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Hiking boots help (Bristol Store)
Ollie was very helpful and knowledgeable when I was in buying a pair of hiking boots. Thank you!
28. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Served by sue 5🌟
Served by sue, very helpful and even assisted with an exchange for a different size, great store complimented by the great team at blacks 👍
27. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Josh was brilliant
Josh was brilliant! Super helpful and knowledgeable
28. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Excellent experience at Blacks
Salesperson Sue at Bristol was very good- infinitely patient and found appropriate ly fitting items. The shop was well- stocked and items easy to find. Well pleased.
27. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Great service
24. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
We had a great experience in Blacks…
We had a great experience in Blacks broadmead choosing a rucksack for our son. Ollie was very helpful and knowledgeable which made everything so much easier.
Would definitely recommend.
21. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Ollie was super helpful
Ollie was super helpful, helped us get the best value and was a delight to chat to.
15. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Well done!
Sue was extremely helpful, knowledgeable and courteous. Thank you.
20. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Excellent service and assistance…
Excellent service and assistance received from Ollie when buying new walking shoes and cycling gloves. Very knowledgeable and friendly.
13. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Great store
Great service and knowledge from Ollie, definitely would recommend the staff and service from this store. Many thanks.
19. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
James was really helpful.
James was really helpful.
I’ve been looking for a puffer jacket for a while and James sorted me out with a lovely mountain equipment one - great knowledge and service thank you
19. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Thanks to James’ incredible assistance
Thanks to James’ incredible assistance, I finally bought the items I’d been putting off. Perfect service and an amazing selection to choose from!
17. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
James was super helpful
James was super helpful! In and out the shop with what I needed in 2 mins. Quality service. Thank you!
19. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
James was excellent incredibly patient…
James was excellent incredibly patient as I tried numerous pairs of walking boots. He gave great advice.
19. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
James helped me and my friends choose…
James helped me and my friends choose the best down jacket and rain jacket and was very kind and patient with us and answered all of our questions.
17. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.