Black Lotus Casino Anmeldelser 99

TrustScore 1.5 ud af 5

1,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

This casino is terrible and it is represented by my hometown casino Emerald Queen. I wonder if they know how ridiculous this casino is

Bedømt til 4 ud af 5 stjerner

I love playing on here.the only thing I don't like it takes to long to get your money,but you can win good on some of these slots, yes I would recommend others to play, because you do get your winning... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Complete run around deposited met play back of extremely high amount and they still took over half winnings and 3 weeks to send win then they left details out when wire sent to bank and over a week wa... Se mere

Bedømt til 1 ud af 5 stjerner

Scam!!!!!! Bogus bonuses, don't ever play with a match bonus, you can only walk away with a $1000 no matter how much you actually win. I spent more time talking to the clueless agents than I did play... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kasino
  2. Spillehus
  3. Online casino eller bookmaker

Skrevet af virksomheden

Black Lotus Casino is an online gaming platform designed to offer players a secure, entertaining, and reliable casino experience. Since its launch, the casino has focused on building a reputation around player satisfaction, fair gameplay, and responsive customer support. Over the years, the platform has evolved into a full online gaming destination where players can enjoy a wide variety of casino games while feeling confident about the safety and integrity of the environment. The casino operates with a player first approach. Every part of the experience is built around accessibility, fairness, and ease of use. From the moment a player creates an account, the platform aims to make the journey simple and enjoyable. Registration is straightforward, and once an account is active, players gain access to a large gaming lobby that includes slots, table games, video poker, and live dealer titles. One of the defining elements of Black Lotus Casino is the variety of games available. The casino works with several established software providers to ensure that players have access to a diverse catalogue of titles. These providers include Rival, Betsoft, Saucify, Crucible, and FreshDeck. Each developer brings a different style of gameplay, which helps create a balanced library that caters to both casual players and experienced casino enthusiasts. Slot games form a large part of the casino’s offering. Many players enjoy slots because they are easy to play and provide fast paced entertainment. The slot library features a range of themes, mechanics, and payout structures. Some titles offer classic reel style gameplay while others include modern bonus features and progressive jackpots. This mix allows players to explore different styles of slots depending on their preferences. In addition to slots, players can also enjoy a variety of table games. Traditional casino favourites such as blackjack, roulette, and baccarat are available alongside video poker options. These games appeal to players who enjoy a more strategic style of gameplay. For those who prefer a more interactive environment, the casino also offers live dealer games streamed in real time. Live blackjack, live roulette, and live baccarat allow players to participate in games hosted by professional dealers, creating an experience closer to a traditional casino floor. Security and fairness are important priorities for the platform. Black Lotus Casino operates under strict compliance standards designed to protect both player data and financial transactions. Modern encryption technology helps safeguard personal information and ensures that deposits and withdrawals are processed through secure channels. In addition, game outcomes are regularly tested to confirm that results remain fair and random. The casino also places strong emphasis on responsible gaming. Players are encouraged to approach online gaming as a form of entertainment and to remain aware of their playing habits. Support resources and responsible gaming tools are available for players who want to set limits or seek guidance. This approach reflects the platform’s commitment to maintaining a healthy and balanced gaming environment. Customer support is another important part of the service experience. The support team is available twenty four hours a day to assist players with questions about their accounts, promotions, or technical issues. Whether a player needs help with a deposit, game access, or account verification, the support staff aims to provide clear guidance and timely assistance. Accessibility across devices has also become a key focus. Black Lotus Casino can be accessed on desktop computers as well as mobile devices. The mobile platform allows players to enjoy the same games and features while playing on smartphones or tablets. This flexibility means players can access their favourite games whenever it suits them, without being limited to a single device. Promotions and bonuses are also part of the player experience, although the casino aims to keep these offers straightforward and transparent. New players are typically welcomed with introductory offers that help them explore the platform. Regular promotions and free spin events are also available for returning players, providing additional entertainment opportunities across different games. At its core, Black Lotus Casino aims to provide a well rounded online gaming environment that balances entertainment with reliability. The combination of a broad game selection, secure technology, responsible gaming policies, and dedicated support helps create a platform where players can focus on enjoying the games. As the online gaming industry continues to evolve, Black Lotus Casino remains focused on improving the player experience while maintaining the standards that players expect from a trusted online casino platform.


Kontaktoplysninger

1,5

Dårlig

TrustScore 1.5 ud af 5

99 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 66 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 1 ud af 5 stjerner

I downloaded the App Under the…

I downloaded the App Under the Assumption it was my local casino ' Encore Boston Harbor ' is what the icon says? Come to find out it's a casino under "Black Lotus" and it's nothing short of a SCAM SITE. How they're getting away with this I have no idea? Wynn owns many Casinos in the USA. Why are they letting this Casino that's ripping customers off operating under their ' Encore Boston Harbor Casino ' Name? I've been waiting for a lousy 159$ plus the 20$ I have to pay for a wire transfer? I've called repeatedly. Can anyone please explain what flushed is? Because that's what it's saying next to my pending? Withdrawal it's been a great number of days and a different story from customer service every single day. Something needs to be done about this Scammer Casino. I understand it was my option to play. But the terms and conditions are not what you read either. I'm going to have to try to contact the gaming commission I'm assuming so nobody else gets ripped off. I'll give it a few more days and see if I still get the run around from them. If so I will start the process.
Beware of this online Casino, there's many that are completely legal and payout is fairly immediate or immediate.
Best of Luck to Everyone playing this Awful Scam Site.
Update: Trust pilot asked for more information on Black Lotus Casino.
I am still waiting for payment. I haven't gotten an explanation as to what Flushed?! Means? It supposed to mean I'm going to be paid? Today is April 14th, no payment and my withdrawal statement on the Casino says it's ( 179.71) in Red Flushed? When and are they plan on paying my money? I'm not the only customer who has had issues with payment? So I am not sure how much further detail I can go into. I said I would change my review when and if they pay me. I'll call again today to check on my payment I've been waiting 2 weeks for.

27. marts 2026
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Bedømt til 1 ud af 5 stjerner

Complete run around deposited met play…

Complete run around deposited met play back of extremely high amount and they still took over half winnings and 3 weeks to send win then they left details out when wire sent to bank and over a week waiting for it to post back so I can withdrawal and see if they add correctly when sending

17. marts 2026
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Bedømt til 1 ud af 5 stjerner

Bonus is a scam

Bonus is a scam. You must play 60x your bonus. My $60 bonus I had to play $3,600 in spins before I could cash out. Many many better options out there that don’t scam you

4. april 2026
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Besvarelse fra Black Lotus Casino

Hi Ryan,
Thank you for taking the time to share your feedback. We’re sorry to hear that the bonus experience left you feeling frustrated.

Our bonuses do include wagering requirements and specific terms, which are shown before a promotion is claimed. We always encourage players to review these details so there are no surprises later on.

That said, we’re happy to take a closer look at your account and clarify what may have happened. Please feel free to reach out to our support team with your username so we can assist further.

Kind regards,
Black Lotus Casino Team

Bedømt til 1 ud af 5 stjerner

Black lotus casino takes advantage of…

Black lotus casino takes advantage of people playing online. See the state I'm from it is illegal to receive payouts from a casino but you can but all the money in you want. Lucky I do small bets 20 a time and only a few times I did this. Playing cards I won $150 so i figured lets withdraw the money150 - 20 for wire transfer. I withdrew on Feb 12th one month latter no $ well folks that's cause in some states online casino gambling is illegal which i never knew until today. People that say they got money must be there own people writing reviews. People keep your money in your wallet. Don't gamble with black locus casino. There bad news .

12. februar 2026
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Bedømt til 1 ud af 5 stjerner

Scam!!!!!

Scam!!!!!! Bogus bonuses, don't ever play with a match bonus, you can only walk away with a $1000 no matter how much you actually win. I spent more time talking to the clueless agents than I did playing the game. And they have several casinos, which are all the same, so pay attention to the format. But my best advice is to stay far away from this casino.

5. marts 2026
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Besvarelse fra Black Lotus Casino

Hi Terence,

Thank you for your review. We’re very sorry to hear about the frustration caused during your withdrawal process.

As outlined in our terms, there is a maximum withdrawal of $1,000 from bonus winnings. We hope this clarifies why the payment was limited.

We hope your payment was received. If not, please reach out to our support team with your account details so we can investigate and assist you directly.

Kind regards,
Black Lotus Casino Team

Bedømt til 5 ud af 5 stjerner

I have had a wonderful experience with black lotus casino…

I have had a wonderful experience with black lotus for years! There customer service is polite professional and quick to solve any issues I've had. Their games are great and they have always done what they have said they were gonna do I think the 1.6 rating I see on here isn't even close to legit I would definitely give them 5 stars. I would be the first one to let someone know if they shouldn't play at a place because they would get ripped but black lotus casino is not that kind of a casino. I think in my opinion alot of people freak out and start being mean and getting really s@$%#y when they should be just a little patient and understand that sometimes things could get delayed. Kindness goes along further than anger in my opinion. I would highly recommend black lotus and any of their sister casinos to anyone. They have agreat selection of games and are very generous with their bonuses . And their customer service is fantastic. This has been my gwnuine experience 100 percent and have not been paid and am a visitor of this casino. thank you black lotus and sis casinos for the wonderful gaming experiences for years... respectfully zachary kaestner

23. februar 2025
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Besvarelse fra Black Lotus Casino

Hi Zach,

Thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your continued support over the years.

It’s great to hear that you’ve had positive experiences with our games, bonuses, and customer support - your feedback means a lot to the team.

We’re grateful to have you as part of our community and look forward to continuing to provide you with a great gaming experience.

Kind regards,
Black Lotus Team

Bedømt til 1 ud af 5 stjerner

They owe me $2900 but are only giving…

They owe me $2900 but are only giving me $1,000. DO NOT PLAY THIS WEBSITE. IT TOOK me a MONTH to get my money last time. I had to argue for 3 weeks. The most shady game app you can play!!!

9. februar 2026
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Besvarelse fra Black Lotus Casino

Hi Ketah,

Thank you for your review. We’re sorry to hear about your experience and understand your frustration.

As outlined in our terms and conditions, bonus winnings are subject to a maximum withdrawal limit of $1,000. This is why the amount paid was capped accordingly.

We can confirm that your withdrawal has been processed in line with these terms. If you have any further questions or if anything remains unclear, please don’t hesitate to reach out to our support team with your account details so we can assist you directly.

Kind regards,
Black Lotus Casino Team

Bedømt til 4 ud af 5 stjerner

Satisfied

I was very skeptical about receiving my winnings after reading all the reviews.But I did get all $767.00 that I won it took a little longer than I think it should have about 3 weeks .But I did get it!!So I will play again 😁

20. december 2025
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Besvarelse fra Black Lotus Casino

Hi Cathy,

Thank you so much for sharing your experience with us! We understand your initial hesitation, and we’re really glad to hear that you received your winnings successfully.

We appreciate your patience during the process and your feedback regarding the timeframe - it’s something we’re always working to improve.

It’s great to know you’ll be playing with us again, and we look forward to providing you with an even smoother experience next time.

Kind regards,
Black Lotus Casino Team

Bedømt til 1 ud af 5 stjerner

Slots are very tight

Slots are very tight. Tried to get an $150 withdraw and it took over 2 weeks of paperwork they needed. Do not play this casino.

17. januar 2026
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Besvarelse fra Black Lotus Casino

Hi Robert,

Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations.

Please note that all our games, including slots, operate on certified random number generators to ensure fair and unbiased outcomes.

Regarding your withdrawal, we understand that the verification process can feel lengthy at times. These checks are in place to ensure the security of all player accounts and transactions. That said, we appreciate your feedback and are continuously working to improve our processing times.

If there is anything further you would like us to look into, please feel free to reach out to our support team with your account details so we can assist you directly.

Kind regards,
Black Lotus Casino Team

Bedømt til 1 ud af 5 stjerner

Don't play here don't deposit here

This is the worst experience I have had. I have been playing on black lotus since 2022 of and on making deposits. So it's been a while since I haven't played there about 7 months so I go online to black lotus and I see I have player rewards from depositing and playing I earned these rewards. So I play them I win 750.00 so I see there's a play through no big deal so I go and keep playing I get the play through I end up winning 1300.00 so I go to withdraw cool withdrawable 1230.00 they took 70 out for the bonus I still don't know why. It was free spins they rewarded me so no big deal right I go and withdraw 1230.00 it goes through oh I withdrew from Bitcoin I still haven't received it so I called today January 5th now they tell me I don't get it only 150.00 of it because it is bonus money but it's really it's earned rewards why would they tell me withdrawable and take the bonus money and then not give me my withdrawable money 1270.00 2 weeks ago they told me my withdraw was approved and last week the same thing but today they are telling me this. I will never deposit in this casino again. My brother he deposited money into the casino he withdrew the same day I did and he is getting the run around as of today he hasn't received anything. I'm letting you all know do not deposit in this casino high chances are your won't get you money customer service is garbage here they forget who they are talking to in between their conversations with other people trying to get their money most likely. I do understand that a lot of bonuses have a withdrawable of 100 to 150 those are the no deposit bonuses when you first start playing but the one I received was from my earned rewards from playing and depositing just wants to make sure I was clear about that

11. december 2025
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Bedømt til 1 ud af 5 stjerner

Fk blacklotus fake ass casino

I give this mothafkn casino no fkn stars 1 is even lucky been waiting 2weeks for my cash out these suckas keep saying some extra shit. cash out my shit or im suing mothafka

28. december 2025
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Besvarelse fra Black Lotus Casino

Hi Cesar

We’re sorry to hear about your frustration and understand how important timely withdrawals are.

Please note that withdrawal requests are subject to our standard verification and processing procedures, which are in place to ensure the security of all accounts and transactions. Your withdrawal remains in process in line with these requirements.

Kind regards,
Black Lotus Casino Team

Bedømt til 1 ud af 5 stjerner

CROOKS

CROOKS! How can these people just sit there and be happy about ruining people's Christmas? Their system let's you cash out what you win AFTER MEETING THEIR PLAYBACK REQUIREMENTS but then they tell you that you still cannot have anything over $1.000? That's a crock.

23. december 2025
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Besvarelse fra Black Lotus Casino

Hi Stephanie,

Thank you for your feedback. We’re sorry to hear about your frustration and understand your concerns regarding withdrawals.

As outlined in our terms and conditions, winnings derived from bonus play are subject to a maximum withdrawal limit of $1,000. This is applied once wagering requirements have been met and is part of the promotional structure agreed to at the time of play.

We appreciate this may be disappointing, and we’re sorry for any inconvenience caused.

Kind regards,
Black Lotus Casino Team

Bedømt til 1 ud af 5 stjerner

Black Lotus Casino are thieves!!!!

Apparently I'm just on a bad losing streak... A 2 month long losing streak. The only time I won was the first time I logged in. Tried to withdraw 2,000 but kept getting denied. Was told bank didn't accept wire transfer. Kept putting it back on there, so I played it, lost it. Never won again
Down 2,000 total

13. december 2025
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Besvarelse fra Black Lotus Casino

Hi Brandon,

Thank you for your feedback. We’re sorry to hear about your experience.

We’d like to clarify that all games operate using certified random number generators to ensure fair and unbiased outcomes. Results are based on chance, and both winning and losing streaks can occur over time.

Regarding your withdrawal attempt, payment methods and processing requirements can vary depending on the banking provider and verification checks, which are in place to ensure secure transactions.

We appreciate you taking the time to share your comments.

Kind regards,
Black Lotus Casino Team

Bedømt til 1 ud af 5 stjerner

one star is way to much for these low…

one star is way to much for these low life thieves i deposited 20 dollars and had a playthrough of 4000 dollars on 60 dollars they gave me 45 free spins was involved in the promotion when i played them the 5 dollars i won added 700 more dollars to my play through and capped my winnings at 25 dollars so when im done with the second play through for one promotion the money i won off my 20 bucks will be taken and i will get 25 for my 20 which i wont beable to cash out and there for I was scammed lied to and stolen from

28. november 2025
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Besvarelse fra Black Lotus Casino

Hi Lisa,

Thank you for your feedback. We’re sorry to hear about your frustration regarding your experience with the promotion.

We understand your concerns around wagering requirements and bonus terms. These are applied in line with the promotional rules agreed to at the time of opt-in, including playthrough requirements and any win caps associated with bonus funds.

That said, we’d like to take a closer look at your account and the specific promotion you are referring to, as we want to ensure everything has been correctly applied.

Please feel free to reach out to our support team with your account details so we can review this for you and provide a full explanation.

Kind regards,
Black Lotus Casino Team

Bedømt til 1 ud af 5 stjerner

Es estafa no pagan le pusieron como 500…

Es estafa no pagan le pusieron como 500 $ y ahora le estoy cobrando 400 y tienen 12 día y no me pagan. El agente dice que espere a que llegue el dinero

2. november 2025
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Besvarelse fra Black Lotus Casino

Hi there,

Thank you for your feedback. We’re sorry to hear about your frustration regarding your withdrawal.

We understand that waiting for payments can be concerning. Withdrawal requests are processed in line with our standard verification and banking procedures, and timelines can vary depending on the payment method and external banking processes.

Based on your comments, it appears your request is already in progress and you have been advised by our support team to allow time for the funds to reflect. We appreciate your patience while this is being completed.

If there is anything further that needs to be clarified, our support team remains available to assist you directly.

Kind regards,
Black Lotus Casino Team

Bedømt til 1 ud af 5 stjerner

500% bonus

500% bonus, but playthrough requirement is 60x. Even the "Free" spins they give you have a 60x playthrough requirement on those too. Don't fall for their "generous" 500% match bonus. Thank god I did not put a lot of money in it.

8. november 2025
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Besvarelse fra Black Lotus Casino

Hi,

Thank you for your feedback. We’re sorry to hear that the promotion did not meet your expectations.

All bonus offers, including match bonuses and free spins, are subject to wagering requirements as outlined in the promotional terms. In this case, the 60x playthrough requirement applies to bonus funds and any winnings derived from free spins, and this is clearly stated prior to opting in.

We understand that wagering requirements can feel high, and we appreciate you taking the time to share your comments. Your feedback will be passed on to the relevant team for review.

Kind regards,
Black Lotus Casino Team

Bedømt til 1 ud af 5 stjerner

Wouldn’t let me cash out anything…

Wouldn’t let me cash out anything because I had a bonus. I had to play until I had more than 5000 points before they wouldn’t let me cash out any of my winnings. Total scam.!!!

22. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Black Lotus Casino

Hi Patricia

Thank you for your feedback.

Please note that when playing with a bonus, wagering requirements and related conditions must be completed in line with the promotional terms before any withdrawal can be processed.

We appreciate you taking the time to share your comments.

Kind regards,
Black Lotus Casino Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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