Birminghamairport Anmeldelser 

Plane was late leaving as baggage was counted incorrectly. To find out there was no extra bag . Mis counted by staff.
Piled onto a bus like cattle on the return flight .Hot and sweaty with all the other passengers.Returning passport control absolutely shocking. 45 mins to get though is the last thing you need after a long flight .absolute Joke .

Having used the airport on several occasions it is hard to give a positive or average review.

On my most recent visit: The security seem to be a law of their own - clearly discriminating against different people and then when you query something they get aggressive and tell you to get out. On whose authority? On what threat? Just a simple I don’t want you to question me and then try and kick you out.

Aside from the security the airport has poor air conditioning, cramming thousands of people in and creating stewing scenario.

The food courts are dirty and unclean at all times.

Serious overhaul needed to address the never ending carnage that is Birmingham airport travel chaos.

I have submitted this complaint formally - let’s see how the airport respond.

Truly the worst airport in the country. Starting with £7 feet for taxi to drop us off, absolutely terrible people movement system (who on earth would choose to put lifts into an airport?), insufficient seats, massive queues, rude staff. I’m at the point I would far rather travel to East Midlands, Luton, any of the London airports or even drive than add yet another awful experience at BHX to the many I’ve had so far

Parking charges are designed to hurt your pocket. Free drop off zone is only free for 10 minutes. No good if it takes 20 minutes to get off the car park as the exit is straight onto a busy roundabout. The multistory car park prices go up every few months.
Been using this airport for over 20 years and every aspect of it leaves me with disappointment and frustration. A pathetic airport for the second largest city in the UK!

This an airport is backward filthy toilets if you can find them. I’ve travelled through several so called third world countries and never experienced shattered airport like Birmingham. Avoid it if you can.

One word - dire!!
Arriving from Spain sunday afternoon the the toilets around the baggage collection carousels were absolutely disgusting. Urine spilling over the urinals onto the floor, the smell/fumes were overpowering. If I had lit a match I reckon there would have been an explosion. I have been in cleaner public park toilets.
What a shocking welcome to Britain!!

Delayed around two hours due to security not managing effectively.

If I could rate it 0 stars I would, walked off the plane to rubbish everywhere… makes me ashamed to call myself English when people visiting our country walked into a shithole like this…

Complete chaos during baggage collection, unorganised and clueless.

Visited 4 times this year, march and july and queues for security were ridiculous. Never experienced before in 50 years of flying. Twice I was so hot, sweaty, light headed, but couldn't leave queue to grab food or water or go to the loo. Once they must have thought my sweaty dishevelled shaky appearance was nerves so pulled me aside and emptied my bag in front of everyone, very humiliating and held up the queue even more!. I don't request assistance despite mobility issues but when I went to board, after over 4 hours, i could barely make it down the 8 sets of stairs...which there was no advance warning of!. I was close to crying. It's really put me off flying, something I used to enjoy. They obviously don't read these reviews as nothing is being done. Shocking treatment of human beings who they are making money from. We should be treated as customers not criminals. Staff indifferent & unable to answer questions. Disgusted.

Totally disorganised security section, where two Tier Security is evidently in place. Certain cultures and ethnicities are picked out and selected to form their own special quicker queue, whilst middle England watches on by. Also very aggressive and rude security staff, I don't think they actually understood where they were or what they were doing.

What a dump of an airport! If Birmingham is supposedly the second biggest city in the UK, why on earth does it have such an embarrassment of an airport?! It always seems to be under construction. The ceilings are low, the lighting is poor, the AC in hot weather works at a bare minimum. Security is a nightmare, alarms going off constantly, machines beeping all the time, fed up and overworked staff and a long etcetera of poorly designed buildings and walkways. It’s just a mess, awful experience every time.

Too small for the amount of footfall. Toilets were hideous with doors missing and locks broken. Queues for the inadequate security are unbelievable. People rate Manchester as worse but imo BHX takes the prize as Britains worst airport

Tried 3x to release a trolley in the Pick up Drop off car park, all to no avail. Will probably return to a £6 bill. People stressed by having to lug suitcases do not need the extra stress. Sort it out.

Also, the worst airport in UK in terms of parking in airport. The cheapest rate to park (per day) is £32 which is crazy, brainless. There are too many other solutions to avoid parking in Birmingham airport! For example, I park for free about one mile away and I simply walk to airport.

Travelled through the airport on a connecting flight. The airport system that is in control of fast track is a scam. I paid for fast track and 3 months later the took £79 from me as a subscription. My bank luckily tagged it as a scam. Do not use their fast track, the subscription was called "trip sorted" do not use this

75 minutes to clear security. Reason? 50% of the security lanes not in use. I expect due to cost savings (staff wages). Profits over service, if this wasn't a monopoly would not survive. Need to either nationalise or to be held accountable.

Lost neck sack in men’s facilities in arrivals landed in Birmingham 24 June at 4pm
Left my bag in the men’s room as it was so hot no aircon which had my heart medication init and various other things

It took them days to register the bag on to the system and they put they found it in the 25th June I emailed them on the 29th June and no body bothered to reply after calling several times they picked phone up today and said I have to pay £28 to come pick my bag up
What a bunch of thieving gits these lot are asking for money to pickup my meds.
Luggage point said they have had to hire a room and have to pay for heat electric and aircon and a body to man it hence the charge.

Of the many Airports visited over the Years, in Europe and Asia, this is surely the Worst, and each Year I visit it gets worse. The main focus seems to be on Car Parking Revenue, with Airport activities a secondary concern. Despite years on poorly designed and planned Building Works the shambles continues. 30 minute waits to deplane due to poorly coordinated Transportation descending rickety stairs, chaotic Security arrangements despite paying for but not receiving ' Express Service ', Garbage being trundled through the Departure Lounges, making more noise than a Steam Engine. The Staff are clearly demotivated, poorly trained and disinterested
, and treat Passengers as a nuisance. The only good thing about the place is leaving. The overall impression is that the so called 'Management' are either totally disinterested, or incompetent, and never get out of their Offices to witness the Chaos they preside over. Or is it a case that this is now what is recognised as acceptable, in the UK ?

The worst airport security service in the UK. We travelled with a 2 year old that was basically mauled through the process. We complained and they tried to justify the agents handling of a very stressed little girl. After 3 emails I gave up and vowed never to travel through that airport again!

Security queue was 2 hours long. This is an absolute joke. Once we finally got the front of it, they pulled every single one of our bags and pulled things out like colouring books to swab them which meant that despite leaving 2.5 hours just to get through security and to the gate, we almost missed our plane. A total disgrace.