Contact with the Hygge bike company were excellent, Andrea in particular. Answered all my queries and really helped me - great customer service.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great way to buy a bike! The Bike 2 Work Scheme does slow the ordering process down a little, but if you're patient enough to wait a few more days then it absolutely makes sense. I ordered my bike o... Se mere
Virksomheden har svaret
A great scheme that makes it possible to purchase bikes that would normally be out of reach, especially given the cost of E-MTBs. The only downside is that sale bikes often don't qualify for the sc... Se mere
Virksomheden har svaret
Making bike purchases accessible for everyone is always a good thing. I do think that the information of what happens when your payment term end is a little on the vague side, would be good to have th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
As the UK's no.1 independent provider of the Government Cycle to Work scheme, we believe that bikes are good for everybody. Because healthier, happier employees mean a more productive staff for Employers. The Bike 2 Work Scheme scheme offers tax free bikes to employees.
Kontaktoplysninger
Number Sixty One Tithebarn Street, L2 2SB, Liverpool, Storbritannien
- 03300884765
- info@bike2workscheme.co.uk
- www.bike2workscheme.co.uk
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pretty crap
You guys were so unhelpful on the webchat. The scheme is pretty confusing (and I'm quite a bright bloke) so i thought I'd ask a few questions online. Your agent couldn't be bothered, couldn't wait to get me off the chat... in the end i let it go and spoke to the bike supplier who was brilliant. You guys are pretty crap
19. november 2025
Besvarelse fra Bike 2 Work Scheme
Thanks for sharing your thoughts. We’re genuinely sorry to hear you felt the webchat support wasn’t helpful — that’s never the experience we want anyone to have.
We consistently receive excellent feedback, so your experience is not typical of the service we provide — but we still take your comments seriously and will use them to ensure our support is as clear and thorough as possible.
If you’d like us to go over anything again or have questions the supplier couldn’t answer, we’re more than happy to help.
Thanks,
Bike2Work
Instructions are pretty terrible and…
Instructions are pretty terrible and very lobg winded with not a lot of help or assistance
12. november 2025
Besvarelse fra Bike 2 Work Scheme
Hi Ryan,
Thanks for feedback, I am sorry you had problems getting your bike, i hope you enjoy your new bike and look forward to working together in the future.
Regards
Bike2WorkScheme
Great communication
Great communication, just about a week delay in signing paperwork and voucher being issued .
7. november 2025
Besvarelse fra Bike 2 Work Scheme
Hi Jason,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
The process was quick and efficient
4. november 2025
Besvarelse fra Bike 2 Work Scheme
Hi Mark,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Fees
Bike shop insisted on admin fee due to what you charge them. And fee at end to take ownership
3. november 2025
Besvarelse fra Bike 2 Work Scheme
Hi Daran,
Thanks for your feedback, we can't control the charges of our bike shops, although we do ask them to state them clearly on their website. The fee at the end is the H.M.R.C guidelines which we have to follow, we hope you enjoy your bike and hope to work with you and your company in the future.
Regards
Bike2WorkScheme
Besvarelse fra Bike 2 Work Scheme
Matt,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
so easy to do and very fast
7. november 2025
Besvarelse fra Bike 2 Work Scheme
Hi Robert,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Everything went pretty smoothly
Everything went pretty smoothly! I had my bike within a few days and it's making my commute so much easier!
29. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Joshua,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
So easy to apply and then receive the…
So easy to apply and then receive the voucher for a new bike. The savings are great too.
3. november 2025
Besvarelse fra Bike 2 Work Scheme
Hi Matt,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Difficult to navigate the online…
Difficult to navigate the online website search function to find shops in my area. Consider including a searchable map function or similar.otherwise once the application process was started everything worked smoothly. Applied for and received voucher within 2-3 weeks
27. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Natalie,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
It was very quick!
31. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Nadine,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
They were so helpful and knowledgeable
They were so helpful. It was all knew to use as a company and they helped me out with everything including advice.
31. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Clint,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Process was not very clear
Process was not very clear. Different people are informed at different points, but the other party does not know if they have heard from you or not.
27. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Kate,
Thanks for your feedback, notifications are sent out out at every stage of your quote, if you need any help with this please call 03300884765 thanks.
Regards
Bike2WorkScheme
Been very very helpful
Been very very helpful! Nothing was an issue and got me sorted straight away. Amazing
23. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Nathan,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
I like the programe
I like the programe . Its helping you go to work very efficiently.
20. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Dragos,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
I had an issue where the bike i had…
I had an issue where the bike i had intended to purchase was withdrawn by the shop. My voucher had already been generated. B2WS were able to quickly resolve the issue for me, I selected an alternative bike and was able to use the previously issued voucher. Great people and great response
13. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Keith,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Experience great as there were no hold…
Experience great as there were no hold ups to report.
16. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Sandra,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
The whole process was very easy and…
The whole process was very easy and surprisingly quick.
14. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Ben,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Great job 👍 thank you
14. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Tony,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
The scheme worked well for me
The scheme worked well for me. It was a bit slow, but that was because of my employer.
2. oktober 2025
Besvarelse fra Bike 2 Work Scheme
Hi Hilary,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.