The buying process was flawless as we worked with a very knowledgeable employee, Cory, who explained things very well. We did encounter a delivery problem, but the store manager was quick to resolve... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Disapointed in financial department service. I called to have haul away added during pickup and instead of charging my Visa the $99 fee, the service rep added the entire purchase price onto the card.... Se mere
I was extremely impressed and pleased that I knew exactly where the delivery truck was throughout the morning. With my appointed delivery number I knew approximately when my delivery would take place... Se mere
Really enjoyed our salesman, Stephen, he listened when we said we knew what we wanted and didn't push! Our washer came in before we were expecting it. Only downfall was I texted to check on the order... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Big Sandy Superstore is a premier home furnishings retailer serving families across the Midwest and Southeast with an exceptional selection of furniture, mattresses, and appliances — all under one roof. For decades, we've been helping customers create homes they love by combining quality brands, knowledgeable service, and honest value. Our furniture collection features trusted names like Ashley and Flexsteel, offering everything from stylish living room sets to bedroom collections built to last. When it comes to sleep, we carry the industry's most respected mattress brands — Tempur-Pedic, Serta, Sealy, Casper, Avocado, Purple, DreamCloud, and Nectar — so every customer finds the perfect fit for their comfort and budget. For appliances, Big Sandy is stocked with the brands families rely on most, including LG, Samsung, Maytag, Whirlpool, KitchenAid, and GE Monogram — from everyday essentials to premium kitchen upgrades. What sets us apart is more than just selection. We offer flexible financing options, strong in-stock availability, and fast delivery — so you're not waiting weeks for your new home to come together. Our in-store teams are trained to listen, not just sell, helping you find the right products for your space, your style, and your life. At Big Sandy Superstore, better living is always within reach.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They suck at customer service
So, a continuing saga of the chair from hell. They finally after a few months had the parts come in. They sent a tech out and he discovered that a part on the parts that they ordered was broke. He figured a way to rig it so that the chair is functional, maybe. They also left all their trash and told us that it's not their responsibility to clean up after themselves.
Do yourself a favor and do not buy from these people. I do not know how they stay in business with their complete and total lack of customer service.
The only reason why I'm giving them a single star is because I can't give them zero or a negative star.
If anyone wants to but a chair cheap I'll get rid of it just so I never have to look at it again.
It was easy to order online and go pick…
It was easy to order online and go pick up at the store, without any issues.
Disapointed in financial department service.
Disapointed in financial department service. I called to have haul away added during pickup and instead of charging my Visa the $99 fee, the service rep added the entire purchase price onto the card. I had to call the next day after getting an alert from my bank to have it corrected - which took several days.
Great Store!
Great team! Knowledgeable and friendly! Products are priced well and delivery was a smooth process.
T that you get a big sale when the tent is up up there
A when they have the big tent sales you get a whole lot of stuff cheap
Flawless buying process.
The buying process was flawless as we worked with a very knowledgeable employee, Cory, who explained things very well. We did encounter a delivery problem, but the store manager was quick to resolve it. Note to the delivery company: If your delivery is going to be over 2 hours past the given window, please let the customer know about it.
Delivery and setup was excellent!
Everything was quick and easy
Everything was quick and easy. My washer was broken, brand new out of the box and had it replaced the next day, no problems or questions asked. Top notch service.
I've made several large purchases from…
I've made several large purchases from here. I've always got a great deal on high quality products that I truly love.
The delivery was not easy
The delivery was not easy, and the men performed it with no complaint.
Sales personnel did not pressure for a…
Sales personnel did not pressure for a sale and gave us plenty of time without pressure. Very informative on product .
So far my experience with Big Sandy has…
So far my experience with Big Sandy has been great. Im still waiting for my nightstands and dresser, but so far its been good.
The men who delivered our couch were…
The men who delivered our couch were efficient and did a great job getting it up stairs and into a small apartment.
I still have not received my mattress…
I still have not received my mattress and ordered it on the 12th ...
They said they would keep me updated on…
They said they would keep me updated on my special order purchase and I have not heard from them since I ordered my furniture and I feel that this review is not a fare review because I haven't received my furniture yet, when I receive my furniture I would like to give my honest review.
I received the chair with a small hole…
I received the chair with a small hole in seat then was given the run around and delivery drivers need to do better not drop furniture from truck or smell like a pot factory or like the just lit one up before walking in
All of the staff were very helpful and…
All of the staff were very helpful and friendly. Delivery team was great and you do a great job on communication for delivery.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
