I ordered $100 worth of Bike stuff on April 21st, and the item arrived on June 15th, so 55 days in total. I knew from other reviews that shipping was going to be slow (the website says 20 to 30 days)... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Schwer erhältliche Continental Speed King für viel Geld 2 Stück geordert und aufgrund langer Lieferzeit nach 2 Monaten wegen nicht erhaltener Ware nachgefragt. Wurde sofort erstattet, aber man hat den... Se mere
I ordered an “in stock” part 4 weeks ago. They took my money but never communicated any shipping or delivery info. I e-mailed their “support” a week ago and got a ticket number saying I’d be contacted... Se mere
Placed and paid for an order Dec 7, goods listed as in stock. Order status on bicyclehero website stated 'processing', and when trying to open the status link, provide an error message. Mutliple con... Se mere
Kontaktoplysninger
3# 536 Bakdaldong Manangu, 430030, Anyangsi, Sydkorea
- 0314430530
- sales@bicyclehero.com
- www.bicyclehero.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolute disgrace off a company
Absolute disgrace off a company, sent multiple emails with no reply, had no choice but to get a full refund via pay-pal as item wasn’t sent after waiting a full month, would highly recommend to avoid them at all cost. Thanks
Avoid
Ordered an item on 8th January with 10-18 day delivery. Still waiting 41 days later. Have messaged the seller but no response. Avoid at all costs
i order on January 26
i order on January 26, 2020, until now i havent receive any update!. i give until Thursday before i clam my payment via PayPal.
Received my order and dispatch was fast…
Received my order and dispatch was fast 👍
No product, complete lack of communication
No product, no shipping information. No answer.
Send at least 11 messages. Got 1 repley with some general information, but no reaction to my question for a status update. I tried to have a legal dispute trough Paypal, still no reaction. Now I put in a claim for the Paypal warranty.
It look like this company is just a scam. Don't ever buy here!
I have 2/3rds of order. No communication about remainder.
I have 2/3rds of order. I was advised of dispatch of the first 2/3rds. But I have sent an enquiry of last 1/3rd of order as I haven't even been sent advice of dispatch. I haven't received a reply of my enquiry and it has been 3 days, despite the auto reply stating that I would be contacted sooner.
Shimano Sports Camera CM-1000
Nicely packaged. Fully functional; the real stuff, no copy. Great shop!
Do not touch this company
Do not touch this company. They take your money and the goods do not appear. I've been waiting over a year now. Order No.,17932 if you are reading this BicycleHero. No response to emails in the last 10 months.
Wonderful bag
Wonderful bag, just as described. Delivery required longer time than Iwould liked, but arrived on time.
Received this item in very good…
Received this item in very good condition, working well. Delivery keeping update. Good 👍
Customer service is great
Customer service is great. I ordered my part with rush delivery. That did not work out for me. But things happen with transportation. But since I didn't get my package in the time I paid for they gave my most of my money back. In my eyes they fixed the problem they beat way they could. I see that as great service. I think they are great. The only reason why I gave them a 4 star is I didn't get my package in 10 days. But customer service is wounderful. I will be coming back to them. They did great.
Good packaging
Good packaging. Delivery was a bit slow by Korea Post. Overall is still ok
I purchased a campagnolo charger and it…
I purchased a campagnolo charger and it took two and a half months to come..
I tried several times to contact with 1 feeble apology
Never never never never again
Centre of 8speed crank I bought was…
Centre of 8speed crank I bought was round with multi tooth
Does not fit my crankI shaft which is squared off ends
The only type I have seen here in Australia
Scammers
Scammers. Do not trust. Did not ship produce. No shipping details ever given . Would not provide a tracking number, even after 4 emails requesting information. Opened complaint with pay pal. Do not trust. I ordered a safety device for my bike and waiting over a month and seven days to open complaint. I had to buy the safety device from another source. Do not trust.
Nice product and durable
Nice product and durable. Fits great! Fast delivery.
Old light failed after ten or so years
Old light failed after ten or so years. Could not find a like-for-like replacement anywhere in the UK. Eventually landed on Bicycle Hero. Order and delivery process went smoothly and it was worth waiting a week or so for delivery.
Items arrived safely altho the package…
Items arrived safely altho the package quite damage due to handling. Anyway, happy with the product & communication by the seller
Shipping was quick
Shipping was quick and arrived ahead of schedule. I didn’t get an update on shipping status but it arrived before the estimated date so I wasn’t too worried.
Scammers
Scammers. DO NOT BUY FROM THEM. Unable to ship, no tracking, no delivery estimates, delays and excuses. Had to notify PayPal to get my money back.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






