Bibby Financial Services Anmeldelser 

979
•
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We’ve had an excellent experience with Bibby Financial Services. Leah and Carolyn have been amazing from the start of our facility takeover. They look after our company and facility with such care... Se mere

Bedømt til 5 ud af 5 stjerner

I would like to highlight how fantastic the Bibby Team are. I've had a great experience setting up with Ala and Dillion who were nothing but helpful and supportive. Terry and Robbie have been absolute... Se mere

Bedømt til 5 ud af 5 stjerner

Kelly M. at Bibby Financial Services was incredibly helpful in getting our credit line in place. From start to finish, Kelly made the whole process straightforward, keeping us informed and prov... Se mere

Bedømt til 5 ud af 5 stjerner

Deborah in Credit Control has been amazing to deal with. She is always available on the phone and regularly helps me work through invoices. She works closely with us, is incredibly helpful, and alwa... Se mere

Virksomhedsoplysninger

  1. Finansiel tjeneste uden banklicens
  2. også i
  3. Alternativ finansieringstjeneste

Skrevet af virksomheden

Since 1982 we've helped small and medium sized businesses grow and thrive in domestic and international markets.

Our Service Promise

Skrevet af virksomheden

The SME funder of choice
We're the UK's leading independent invoice finance specialist and a trusted provider of funding solutions to over 7,800 businesses. We don't just fund your business, we believe in it. This is why we give you a dedicated point of contact to ensure that we can help to maximise your business's potential. Call us on 0808 231 5049 to find out how we can help you.

Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

979 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(979)

75 anmeldelser inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

Helpful, friendly, responsive

The two ladies assigned to our account (Liudmila Koroleva and Leah Morton) have been helpful, friendly and responsive. It's a pleasure to work with them. Any issues we have are worked out quickly.

30. juni 2026
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Besvarelse fra Bibby Financial Services

Hi Robyn,

Thank you for sharing your feedback. We’re delighted to hear that Liudmila and Leah have been helpful, friendly and responsive, and that any issues have been resolved quickly.

We’ll make sure your comments are passed directly to them.

BFS Client Experience Team

Bedømt til 1 ud af 5 stjerner

Horrific

Horrific
Like debt collection agency . No understanding of change of finances . Would never ever use again

24. juni 2026
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Besvarelse fra Bibby Financial Services

Dear Ms Vitale,

Thank you for taking the time to share your feedback.

We are sorry to hear about your experience and would like to understand your concerns in more detail.

As an invoice finance provider, Bibby Financial Services works closely with our clients to support their cash flow, and it is important to us that we address any issues in a fair and transparent way.

Unfortunately, we are unable to identify your account from this review. To allow us to investigate this properly, please contact our Client Experience team directly at clientexperience@bibbyfinancialservices.com, providing your company name and any relevant details.

We are committed to doing the right thing and will review your concerns thoroughly once we hear from you.
Kind regards,
Client Experience Team

Bedømt til 5 ud af 5 stjerner

We’ve had a great experience working…

We’ve had a great experience working with Bibby Financial Services. Their support has been dependable and has really helped keep things running smoothly from a cash flow perspective.

A special mention to Joe Rayfield and his team they’re always approachable, quick to respond, and genuinely helpful. It makes a real difference having a relationship manager who understands our needs and goes that extra mile.

Would definitely recommend.

17. juni 2026
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Besvarelse fra Bibby Financial Services

Hi Alex,

Thank you for your 5-star review and recommendation. We’re really pleased to hear that our support has helped keep things running smoothly from a cash flow perspective.

Joe Rayfield and the team will be delighted to hear your comments about their approachability, responsiveness and support.

BFS Client Experience Team

Bedømt til 4 ud af 5 stjerner

Exceptional Michael Wall

Have newly signed up to Bibby Financial Services. Process to date still needs some ironing out. However, Michael Wall has been exceptional in supporting us with this. He is responsive, delivers and cares about our experience and ensuring that we can maximise our funds.
The data base system is not user friendly and does make the experience easy. We are unable to audit that monies received are being allocated appropriately and the audit trail for this. However, this is something which the exceptional Michael Wall is supporting us with. Without Michael and Sarah I do feel that the overall rating would be lower.

23. juni 2026
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Besvarelse fra Bibby Financial Services

Hi Mia,

Thank you for taking the time to share your feedback. We’re pleased to hear that Michael Wall has been exceptional in supporting you and helping you maximise your funds.

We also appreciate your comments about areas that still need ironing out, including the database system and audit trail, and we’re glad Michael and Sarah are supporting you through it.

It would be great if you could share more about this with us so we can discuss with the relevant teams, if you could email us at clientexperience@bibbyfinancialservices.com and we will look into it.

Kind Regards
BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

We’ve had an excellent experience…

We’ve had an excellent experience working with Bibby Financial Services. Everyone we’ve dealt with, from Michael Wall to Sarah Payne, has been amazing to work with throughout the entire process.

The team has always been professional, responsive, and genuinely supportive, making everything straightforward and stress-free. Communication has been excellent, and they’ve consistently gone above and beyond to help whenever needed.

It’s refreshing to work with a company that values customer service so highly, and we wouldn’t hesitate to recommend Bibby Financial Services to anyone looking for a reliable and helpful finance partner.

27. maj 2026
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Besvarelse fra Bibby Financial Services

Hi Alexander,

Thank you for such a fantastic review. We’re delighted to hear that Michael Wall, Sarah Payne and the wider team have made the process straightforward, supportive and stress-free.

Your comments about our communication and customer service mean a great deal, and we’ll make sure they are shared with the team.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

Excellent Onboarding

The onboarding with Bibby was excellent, the training was very good and the staff have all been very friendly and knowledgeable.

The whole process has been straightforward and even if there was a issue it was dealt with quickly and efficiently

5. november 2025
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Besvarelse fra Bibby Financial Services

Hi Laura,

Thank you for your 5-star review. We’re really pleased to hear that your onboarding experience was excellent and that the training, support and communication made the process straightforward.

We’ll share your kind words with the team.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

It’s an absolutely fantastic service

It’s an absolutely fantastic service. Wendy and Nayan are truly geniuses at what they do, and they have been incredibly helpful with all the needs for Bibby. Really appreciate their support, professionalism, and dedication throughout. 👏
HS GLOBAL LTD

15. maj 2026
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Besvarelse fra Bibby Financial Services

Hi Hisham,

Thank you for your wonderful review. We’re delighted to hear that Wendy and Nayan have been so helpful and professional in supporting your needs.

Your appreciation means a lot, and we’ll make sure your feedback is passed directly to them.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

my review of Bibbys is the fact that we…

my review of Bibbys is the fact that we have Eleanor as our point of contact, she is an absolute Gem she has helped us 'Spraytech' in so many ways always available on the phone responds to emails and if she is in a meeting she immediately calls back.
I cannot thank her enough sometimes as she has gone far and beyond with our issues and quierys.
Eleanor is an absolute credit to your company and its made our working relationship so much easier and a pleasure.
Thank you Eleanor and all Megan for all your hard work and dedication with our Company.

15. maj 2026
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Besvarelse fra Bibby Financial Services

Hi Mark,

Thank you for sharing such kind feedback. We’re delighted to hear how much Eleanor’s support has meant to you and the Spraytech team.

Her availability, responsiveness and dedication are exactly the qualities we value, and we’ll make sure your comments are passed on to Eleanor, Megan and the wider team.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

Construction finance specialists

Bibby have been a great support to our business
Special thanks to Freiah & Eleanor

15. maj 2026
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Besvarelse fra Bibby Financial Services

Hi Michael,

Thank you for your 5-star review. We’re pleased to hear that Bibby has been a great support to your business.

Freiah and Eleanor will really appreciate your special mention, and we’ll make sure your feedback is shared with them.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

Entire process is a stress‑free experience

Our experience with Bibby has been really positive.
What impressed us the most is how smoothly their systems operate. Everything feels easy to use, which makes the entire process stress‑free. Bibby are always on hand to support us and the continuing growth of our company.

Bibby not only provides great service, but also make you feel valued and well‑supported.

The team delivers an excellent service, and their staff stand out for being genuinely helpful and professional. Thank you to Joe , Karen , Evie and Callum

Based on both my experience , I would 100% recommend.

13. maj 2026
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Besvarelse fra Bibby Financial Services

Hi Sharon,

Thank you for such a thoughtful review and recommendation. We’re delighted to hear that our systems and support have helped make the process smooth and stress-free.

Joe, Karen, Evie and Callum will be pleased to know their helpful and professional service has made such a positive impression.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

AA Solutions Ltd have recently signed…

AA Solutions Ltd have recently signed up to Bibby Financial Services and the support we have received throughout the entire on boarding process was absolutely outstanding.

A special mention must go to Jessica Walker, whose professionalism, communication, and support from start to finish were exceptional. Jessica provided a truly personal and considerate approach, taking the time to guide us through every stage of the process with patience and clarity. Her “hand holding” throughout made what can often be a stressful experience feel smooth, straightforward, and fully supported.

Nothing was ever too much trouble, responses were always prompt, and we genuinely felt valued as a client throughout. The level of customer service and professionalism shown by Jessica and the wider Bibby team has been first class.

We would 100% recommend Bibby Financial Services to any business looking for reliable financial support and a company that genuinely cares about its clients. Thank you again to Jessica Walker and the team for all your help and support.

11. maj 2026
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Besvarelse fra Bibby Financial Services

Hi Tony,

Thank you for taking the time to share such detailed feedback. We’re delighted to hear that your onboarding experience was outstanding and that Jessica Walker’s professionalism, communication and support made the process feel smooth and fully supported.

We’ll make sure your kind words are passed on to Jessica and the wider team.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

Amanda and Paul have gone above and…

Amanda and Paul have gone above and beyond to support our growth! Couldnt of asked for a better team! We moved over 2 years ago from a well know invoice finance bank and what a different experience it has been. Highly recommend bibby and the friendly helpful team. Finally a business finance provider who want to support growth for small and medium businesses !

24. april 2026
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Besvarelse fra Bibby Financial Services

Hi Alex,

Thank you for your 5-star review and recommendation. We’re really pleased to hear that Amanda and Paul have gone above and beyond to support your growth.

It’s great to know your experience with Bibby has made such a positive difference, and we’ll share your feedback with the team.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

Shannon and Kamil have been amazing…

Shannon and Kamil have been amazing over the last two years,
They supported throughout key milestones in my business.
Both are a credit to Bibby.

23. april 2026
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Besvarelse fra Bibby Financial Services

Hi,

Thank you for your lovely review. We’re delighted to hear that Shannon and Kamil have supported your business through key milestones over the last two years.

They’ll be really pleased to hear your comments, and we’ll make sure your feedback is passed on.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

They have great communication skills…

They have great communication skills and always keep me informed of issues and updates.

Whenever I have a query or issue they respond right away and resolve the issues in a timely manner.

Lucy is currently looking after my account and has been fantastic so far I can’t fault her at all 10 out of 10

22. april 2026
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Besvarelse fra Bibby Financial Services

Hi Lewis,

Thank you for your 5-star review. We’re really pleased to hear that the team’s communication has kept you informed and that queries have been resolved quickly.

Lucy will be delighted to hear your fantastic feedback, and we’ll make sure it is shared with her.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

What a great partner Bibby's have been…

What a great partner Bibby's have been for us. From being an inconsistent start up to becoming a leading manufacturer - Bibby's have supported us throughout our journey. Emma Lawton has been our relationship manager and has been excellent throughout - understanding all of the challenges we have faced. Special shout out to Louise Ross & Tracey Best - wouldn't hesitate to recommend! 5 Gold Stars!

21. april 2026
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Besvarelse fra Bibby Financial Services

Hi Andrew,

Thank you for sharing such a positive review. We’re proud to have supported your journey from start-up to leading manufacturer, and it’s great to hear that Emma has understood and supported your business throughout.

Louise and Tracey will also really appreciate your special mention. We’ll make sure your feedback is shared with them and the wider team.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

Set up

From initial enquiry to fully set up we have had nothing but a first class service. For Gayle assisting in the initial set up and Richard and Mark have been exceptional on helping to navigate the system and promptly replying to queries.

16. april 2026
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Besvarelse fra Bibby Financial Services

Hi Helen,

Thank you for your 5-star review. We’re delighted to hear that your experience from initial enquiry through to setup has been first class.

Gayle, Richard and Mark will be pleased to know their support with setup, system guidance and prompt replies has made such a positive difference.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

Hybrid

We have worked with Bibby for a number of years now under different business ventures. Their team has always been efficient added a personal touch to business finance. Lucy Adams has always taken a personal approach and supported our business in whatever way possible within the guidelines and endless red tape that can hinder financial institutions. We see Alyssa Connor as a member of our team and not Bibby FS and a very valued on at that. Alyssa has a great relationship with our customers too. Chloe Roberts is always dedicated and professional and has always been available and happy to resolve any issues.

9. april 2026
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Besvarelse fra Bibby Financial Services

Hi Mark,

Thank you for your detailed review and for continuing to work with Bibby across your business ventures. We’re pleased to hear that the team has provided efficient support with a personal touch.

Lucy, Alyssa and Chloe will really appreciate your kind words, and we’ll make sure your feedback is passed on.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

Excellent service

I’ve had a great experience working with Gursharn Mistry, Credit Controller at Bibby. She has been extremely helpful, professional, and always on top of everything.

Her communication is clear and prompt, and she makes the whole process smooth and stress-free. Any queries are dealt with quickly and efficiently, and she always keeps things well organised.

It’s rare to find someone so reliable and proactive. Gursharn is a real credit to Bibby.

Highly recommended.

1. marts 2026
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Besvarelse fra Bibby Financial Services

Hi Asad,

Thank you for your 5-star review and recommendation. We’re delighted to hear that Gursharn has been helpful, professional and proactive in supporting you.

Her clear communication and organised approach are qualities we value highly, and we’ll make sure your feedback is shared with her.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

Well what can i say

Well what can i say, from start up to weekly invoicing Bibbys have been fantastic, communication is great from Pav, Dee and Linda very quick and responsive to any requirements we have. Peace of mind knowing you have a great team behind you especially through a challenging enviroment we are in these days.
10/10 Bibbys

1. april 2026
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Besvarelse fra Bibby Financial Services

Hi Jamie,

Thank you for your fantastic review. We’re really pleased to hear that communication has been strong and that Pav, Dee and Linda have been quick, responsive and supportive.

We’ll make sure your kind words are shared with them and the wider team.

BFS Client Experience Team

Bedømt til 5 ud af 5 stjerner

Excellent Service and Support Throughout

Thank you to Paige and Daniel for making the whole initial experience so smooth and straightforward. They were always on hand to answer any additional questions, and I felt fully supported throughout the application process.

30. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Bibby Financial Services

Hi,

Thank you for your 5-star review. We’re delighted to hear that Paige and Daniel made the initial experience smooth and straightforward, and that you felt fully supported throughout the application process.

We’ll make sure your feedback is passed on to them.

BFS Client Experience Team

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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