Arranged for a home visit. The two advisors, Daniel and Russell, were on time. I live in a 3rd storey flat - no lift and they brought up an extremely heavy sample chair without complaint. They were... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So I’ve been dealing with Lee who has delivered both a first class service and product! We needed to source a few bathroom items to match a current suite and Lee went above and beyond to call back... Se mere
Virksomheden har svaret
Hive smart radiator valve. Said they price match, they wouldn't match screwfix. (screwfix were out of stock) but so we're they. Slow/Late delivery blamed on couriers not picking up yet sent the... Se mere
Virksomheden har svaret
Poor service, poor online support. Placed an order over the weekend. Took nearly a working week to contact me to state, “Unfortunately we are unable to fulfill your order. The order has been cancel... Se mere
Virksomhedsoplysninger
- Butik med VVS-udstyr
- også i
- Butik med badeværelsesudstyr
- Køkkenudstyrsbutik
- Leverandør af havebygninger
- Leverandør af kedler
Om BHL
Skrevet af virksomheden
BHL offers over 130,000 products for home and trade. From trade essentials to home DIY, personal care to seasonal products. Trading online since 1998 and established 1968, BHL are an independent family business you can trust. Shopping with BHL is quick, easy & secure. Order online at bhl.co.uk or call us on 01226 369637.
Kontaktoplysninger
Unit 2D, Shortwood Court, Hoyland, S74 9LH, Barnsley, Storbritannien
- 01226 369637
- sales@bhl.co.uk
- www.bhl.co.uk
3,7
Middel
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
ZERO COMMUNICATION - UNHELPFUL - WAITED 3 WEEKS FOR NOTHING!
I used this company as they came up as the cheapest. I purchased the last 3 (IN STOCK) I had confirmation I would receive order within 7 days.
7 days past, nothing. I called up the office, they explained they didn't have it in stock despite the website saying different, however, it will arrive next week as they are expecting a deliver, OK.
ANOTHER WEEK goes by, and yet nothing! I call up again, only to hear they won't have stock until the earliest end of may. At that point I blew my gasket, cancelled the order.
DO NOT SELL STOCK YOU DO NOT HAVE - NO COMMUNICATION - NO EXCUSE!
14. maj 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Adam,
I would like to apologise on behalf of BHL for the error with your order and the inconvenience that it has caused you.
We are looking into where we went wrong so that we can learn from our mistakes and prevent this from happening again.
Our apologies again, the BHL team.
Had discontinued item in stock
Had discontinued item in stock. Good price and quickly delivered.
13. maj 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Roger!
Thanks for leaving us this amazing review!
We're very glad to hear our team was able to get you the item you needed at a good price.
We hope to see you again soon!
Kind regards, the BHL team.
Satisfied customer
Ordered some autovents for my greenhouse. The price was great, delivery was swift and the product was just as described. Very happy with this transaction.
10. maj 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Lynn!
Thanks for the amazing feedback! We're glad to hear that your autovents are working like a charm.
We hope to see you again soon!
Kind regards, the BHL team.
Central heating programmer
BHL provided me with a replacement central heating programmer/timer which I could not source locally. The customer advisor I rang was very helpful, their website was clear and the price competitive. The timer arrived quickly, was very well packed (as I hoped it would be!), brand new as stated and is now in place and working. I would recommend BHL to any potential buyer.
10. maj 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Trevor!
Thank you for taking the time to leave us this amazing 5-star review!
Our team is happy to hear your feedback on our customer service and that your new item is working like a charm.
We hope to see you again soon.
Kind regards, the BHL team
Good price and quick delivery
Good price and quick delivery. Alas one of the items was damaged in transit and this was replaced free of charge. Thank you.
9. maj 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Chris!
Thanks for taking the time to leave us this amazing feedback!
We're sorry that one of your items was damaged in transit but we're very glad our team could send you a replacement.
We hope to see you again soon!
Kind regards, the BHL team.
Great price and quick delivery
5. maj 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Mark!
Thanks for the fantastic 5-star review!
A massive thank you from our team here at BHL, it's splendid to hear that you were able to get the items you needed at the right price and prompt delivery.
We hope to see you again soon!
Kind regards, the BHL team.
Crown paint great price
Ordered paint great price and received quickly once dispatched recommended.
5. maj 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello!
Thank you so much for taking the time to leave us this amazing review!
Our team is very happy to hear that you've received your order on time and at a great price.
We hope to see you again soon!
Kind regards, the BHL team
Competitive priced.
Easy to find and place the order. It was competitively priced. The delivery time was 6 to 8 days. Delivery details were only provided on the day of delivery.
Website requires improvements e.g the only status update was order placed and there was no update after that. I had to message the customer service on the chat box.
Overall experience is OK as the item was delivered.
2. maj 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Mr Puthran!
We're very glad to hear that you were able to find the product you needed at the right price!
Thank you for the recommendations for improvements, we will pass this on to our development team asap.
We hope to see you again soon!
Kind regards, the BHL team
Good company - shame about the courier.
Product was fine and as described - 18 day delivery via Hermes was not.
Customer service via emal was good - prompt, polite & helpful.
2. maj 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Julie!
Our apologies that your order took longer than expected but we are glad to hear our team was able to help get your order to you.
We hope to see you again soon!
Kind regards, the BHL team.
Great customer service
Great customer service, a friendly crew, nothing was any trouble to them. Great products, would shop with these guys again.
29. april 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Wendy!
Thanks for the fantastic review!
Our team is very happy to hear your kind words, we hope to see you again soon.
Kind regards, the BHL team.
Ignored!!
I am completely ignored for the last 3days; will get in touch with PayPal!!!!
I am still waiting for the item for the last 3weeks or more, and they are not answering their bloody emails or phone!!!! I think I will turn up to their place!!!! Lucky for me it was just 25quids!!!
29. april 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Mohamed,
We can see you placed an order on the 18th of April and that you have only emailed today regarding your order.
We are currently looking into the status of your order to find a resolution, please bear with us while we work on finding your order.
Kind regards, the BHL team.
Poor service
Ordered an item on the 12th and still not arrived after 10 days. No indication of delivery timeframe, fobbed off with Hermes are dealing with it . Not happy
22. april 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Ran,
We are currently looking into your order, please allow us time to investigate.
We have only recently been notified that you have not had your order and we are investigating the whereabouts of your order with Hermes.
Our team is working very hard to get your order to you and will resolve the situation shortly.
Kind regards, the BHL team.
Excellent price and items were posted…
Excellent price and items were posted quickly, very happy with my order and will use BHL again
21. april 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Sharon!
Thanks for the amazing review!
It's great to hear you're happy with your order and you were able to get it at an excellent price!
We hope to see you again soon.
Kind regards, the BHL team.
Dan really is the man!
Dan really is the man!
Sorted all our issues/questions asap.
15. april 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hi Adrian!
Thanks for this amazing review!
We're very glad our team was able to help you with the questions that you had and we'll pass your kind words on to Danny.
We hope to see you again soon!
Kind regards, the BHL team.
Excellent service, and thinking outside of the box.
Danny Smith has been extremely helpful, while I was trying to source a discontinued Valve. Once we identified a suitable replacement, he assist me with placing the order and arranged for express delivery. I couldn't be happier with his services.
8. april 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello!
Thank you so much for your kind words!
It's great to hear that you've loved our service, we will pass your kind words onto Danny and give him a pat on the back for the excellent service he has provided you.
We hope to see you again soon!
Kind regards, the BHL team.
Exceptional service
Exceptional service. They went above and beyond to sort out an issue we had with the manufacturer. A special thank you to Danny for his patience and professionalism
7. april 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hi Tracey!
Thank you for the great 5-star review!
Our team is very delighted to hear your kind word and Danny is over the moon with your review!
We hope to see you again soon.
Kind regards, the BHL team
Placed order on Monday and all the…
Placed order on Monday and all the goods were delivered on the Thursday.
Great price for all the items supplied and Danny was really helpful.
7. april 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello John,
Thanks for the amazing review!
It's great to hear that your order was delivered swiftly and that Danny was able to help you with your order, we'll pass your kind words onto him asap.
We hope to see you again soon!
Kind regards, the BHL team.
Besvarelse fra BHL
Hi Ralph!
Thank you for taking the time to leave us this amazing review!
We're very happy to hear that you were able to get a good price and fast delivery on your order!
We hope to see you again soon.
Kind regards, the BHL team.
Quality items,, quality company
So I’ve been dealing with Lee who has delivered both a first class service and product!
We needed to source a few bathroom items to match a current suite and Lee went above and beyond to call back today 05/04 and get a repeat order in for me, absolute quality items also, I will have no hesitation in calling them for future purchases, thanks folks
Regards S Wade
5. april 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Mr Wade!
Thank you for leaving this amazing five-star review!
Lee is over the moon to hear you've left great feedback about him, thank you for choosing to shop with us again.
We hope to see you again soon.
Kind regards, the BHL team.
A great company to do business with.
4. april 2022
Uopfordret anmeldelse
Besvarelse fra BHL
Hello Chris!
Thanks for this amazing review and thank you for your kind words, it means a lot to our team that you think so highly of our company.
We hope to see you again soon!
Kind regards, the BHL team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.