BHL Anmeldelser 

I recently order 3 flue parts when I should have only ordered 1. Completely my own fault. I contacted them and we quickly arranged for me to return the unneeded items and to be refunded.
There email response were instant and instruction detailed and clear with refund within just a few days.
I will definitely use them again and have book marked their site.
I haven't seen customer service this good for years!

Great price and very helpful customer service on the phone. One minor criticism was the lack of order tracking. Otherwise excellent

Good price by BHL. Ordered fulfilled on time by local Wolsley supplier.

Very disappointed it took over a week for the part to be delivered and UPS were very unprofessional (would I use this service again?).give me ti.e to calm down

The most competitive price for radiator TRVs, which was the bulk of my order. Had to wait a few days for dispatch, but we were told about this. Shipped by major carrier quickly and efficiently. Slight issue with order on receipt was promptly rectified by BHL, so overall very happy with deal from genuine company with helpful support.

1st time I’ve used these guys and can say from ordering to delivery it was 1st class. Great communication all the way through. Would 100% recommend.

Rubbish service, states speedy delivery but took 16 days. It was the Christmas period but even so should have arrived quicker.
I had to use chat bot to get a delivery conformation and delivery date which was the 4th of January (their online service is very poor).
It turns out that BHL were just a third party seller on this item, it actually came from Wolseley's which is 5 miles from where I live!
Would not use again unless I was desperate.

The people I spoke with were very helpful and knowledgeable and were able to quickly identify all the parts needed to complete a major service on my Stovax room heater and provided all the help and guidance.

All good thank you. Good price and hassle free delivery. The only thing was I didn’t receive an order confirmation but apparently that was because I ordered on line on a Sunday.

Excellent post sales customer service. Really helpful with our query regarding a product we'd bought and more than happy to honour a return if we couldn't get our issue resolved. It was so refreshing to be able to talk to real people. They took time to help us overcome the issue. Will definitely buy from again.

Excellent customer service with quality work! Can recommend to everyone!

Ordered a set of leather Stovax gloves, received a set of Stovax gloves..... but not the set of leather Stovax gloves I ordered!

Excellent pricing beating all of the other major outlets.
Nice clear easy to navigate website and payment process.
Excellent communications on order status, dispatch and delivery.
Highly recommend for a value for money and great service

Our heating engineer was booked to do a new system. One part he couldn't get so I phoned around. BHL said they had lots in stock so I ordered. The money was taken and the order was "processed". It never turned up. They never claimed to have despatched it. Luckily I found the part elsewhere and the system was installed. I emailed BHL and they did refund my payment.

Very prompt service and very keen pricing.

Although there was difficulty with my order. There was great support and help from Reece Hirst who sorted out the issue. Thank you BHL I will definitely use you again.

Good prices, prompt delivery. Shipping date wasn't notified, but I got a prompt response to an email query.

Gas fire aeration tubes not yet delivered after 12 days, and cannot enter 5 digit order number here, as my order number has 9 digits - 000117329

Ordered the room thermostat, and all arrived as expected