I just wanted to give a shout-out to a very helpful member of staff on the reception desk at West View Leisure Centre today (28th August 2026). Mark made me aware that by making myself a pay as you go... Se mere
Virksomheden har svaret
Lokation
Skift lokationWest View, PR1 5EP Preston, GB
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Staff are really welcoming and lots of fitness activities to do, its just a shame that sometimes things are not working in the gym and straps are broken on the rowing machines.
Virksomheden har svaret
Everything is great and affordable ,,,you have everything under one roof and especially women only timings are best for everyone’s privacy.I love this place
Virksomheden har svaret
I've been a member before. All staff are great. Friendly and welcoming. Always helpful. The facilities seem to get good levels of refurb and care It's good to be back in their gyms and pool
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktoplysninger
West View, PR1 5EP, Preston, Storbritannien
3,9
God
35 anmeldelser
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I just wanted to give a shout-out to a…
I just wanted to give a shout-out to a very helpful member of staff on the reception desk at West View Leisure Centre today (28th August 2026). Mark made me aware that by making myself a pay as you go member, I could save money on my swims at the centre. This is in turn likely to allow me to use the facilities more. Thanks Mark, your recommendation is appreciated!
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Better - West View Health Leisure Centre
Hi Adele,
Thank you for your 5-star review and taking the time to do this.
We are really pleased to hear Mark has been so helpful with directing you to a membership to save you money on your visits.
We will be sure to let him know and hope you continue to enjoy the facilities at West View.
Kind regards,
Shirley
Staff are really welcoming and lots of…
Staff are really welcoming and lots of fitness activities to do, its just a shame that sometimes things are not working in the gym and straps are broken on the rowing machines.
19. august 2026
Besvarelse fra Better - West View Health Leisure Centre
Hi Georgia,
Thank you for taking the time to share your feedback.
We're delighted to hear that you enjoy the welcoming atmosphere at West View Health Leisure Centre and that you're making the most of the range of fitness activities available.
We also appreciate your comments regarding equipment maintenance. We're sorry to hear that you've encountered gym equipment that was out of service and broken straps on the rowing machines. We understand how frustrating this can be when it impacts your workout, and we will ensure your feedback is shared with the relevant team so that these issues can be reviewed.
Thank you again for your valued feedback and for highlighting both the positive aspects of your experience and the areas where improvements can be made.
Warm Regards,
Hazal
Wouldn’t be my first choice
Wouldn’t be my first choice, only attend as it has a ladies only section however this is just a square box room w limited equipment! No AC and one measly fan so you can imagine how stuffy it always is inside. Site always feels dusty and never clean enough
19. august 2026
Besvarelse fra Better - West View Health Leisure Centre
Hi Sharmin,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience at West View Health Leisure Centre has not fully met your expectations. While we're pleased that the ladies-only area enables you to use the gym, we understand your frustration regarding the limited equipment, ventilation, and overall comfort of the space.
We're also disappointed to hear your concerns about cleanliness and the condition of the facility. Providing a clean, comfortable, and welcoming environment for all our customers is important to us, and we appreciate you bringing these issues to our attention.
Your comments will be shared with the centre management team for review as we continue to look for ways to improve our facilities and the experience we provide.
Warm Regards,
Hazal
I like better gym anyone looking for…
I like better gym anyone looking for gym membership I will recommend better gym !
13. august 2026
Besvarelse fra Better - West View Health Leisure Centre
Hi there,
Thank you for taking the time to share your feedback about West View Health Leisure Centre.
We are delighted to hear that you enjoy using our centre and that you would recommend us to others looking for a gym membership. Receiving such positive feedback from our customers is greatly appreciated.
Thank you for your support and for choosing Better.
Warm Regards,
Hazal
Besvarelse fra Better - West View Health Leisure Centre
Hi Hasan,
Thank you for your kind review!
It's great to hear you're enjoying the facilities at West View Leisure Centre and that our team have made you feel so welcome.
We look forward to seeing you again soon!
Warm Regards,
Abdus
Great place
I've been a member before. All staff are great. Friendly and welcoming. Always helpful.
The facilities seem to get good levels of refurb and care
It's good to be back in their gyms and pool
18. maj 2026
Besvarelse fra Better - West View Health Leisure Centre
Hi Kevin
Thanks for your review.
We are so pleased to hear that the staff at West View Leisure Centre have been supportive and that you have enjoyed the facilities on offer.
Kind Regards
Rachel
Besvarelse fra Better - West View Health Leisure Centre
Hi David,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying West View Health Leisure Centre!
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
Warm Regards
Azaria
Only just joined Better at Westview in…
Only just joined Better at Westview in Preston a couple of weeks ago but the staff were so friendly and helpful guiding me through the membership process and the facilities are excellent and everything I need
13. april 2026
Besvarelse fra Better - West View Health Leisure Centre
Hi Paul,
Thank you for your feedback!
We’re really pleased to hear your first few weeks at Westview have gone so well and that the team were able to make getting started with your membership straightforward.
It’s great to know you’re already making use of the facilities and finding everything you need.
We really appreciate you taking the time to share this and look forward to seeing you again soon.
Best wishes
Azaria
The pool is absolutely freezing
The pool is absolutely freezing! My daughter does swimming lessons at the centre and has mentioned it is cold, I decided to swim with her today and it’s ridiculous! She has recently done lessons with school at fulwood and has commented their pool is warm! Why is the temperature so low I have never known a pool like it. I will now be looking elsewhere as it seems this has been mentioned by others and nothing done.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Better - West View Health Leisure Centre
Good Afternoon,
Thank you for your review!
We're saddened to hear about the issues your little one has experienced with the pool temperature at our West View Health Leisure Centre.
We're more than happy to raise this with the wider team to see if there are any issues with this.
We're also sorry that you're now looking for an alternative location to have her swimming lessons due to these issues.
Thank you again for your feedback!
Warm Regards,
Kaisha
Besvarelse fra Better - West View Health Leisure Centre
Hi Stephen,
Thank you for your lovely review!
We're thrilled to hear that our concierge team at reception were so helpful during your visit to our West View Health Leisure Centre.
We can't wait to see you again!
Warm Regards,
Kaisha
Got to work out
14. januar 2026
Besvarelse fra Better - West View Health Leisure Centre
Hi Sonia
Thank you for your review.
This is great to see, and we hope to see you again soon!
Kind Regards
Amir
Besvarelse fra Better - West View Health Leisure Centre
Dear Ola,
Thank you for recognizing our efforts to ensure that everyone can enjoy a great environment with amazing and friendly staff. We truly appreciate your kind words.
Warmest regards,
Sara
Joining the gym
The gentleman who set up my membership was very helpful and sorted everything out and set my phone up with what was needed to book in.
21. september 2025
Besvarelse fra Better - West View Health Leisure Centre
Hi Moss,
Thanks for your review.
We are so pleased to hear that the staff at West View Health Leisure Centre have been so supportive and we hope you enjoy your membership!
Warm Regards
Hazal
I'm happy, satisfied client
For the period I've been in Preston, west view health leisure centre has the best services.
29. august 2025
Besvarelse fra Better - West View Health Leisure Centre
Hi Deogracious
Thank you for your review.
We are very pleased to see that you are a happy member, and thank you for choosing Better!
We hope you are utilising all the facilities available at the West View Health Leisure Centre.
Kind Regards
Amir
Available spaces on App is misleading
Just recently joined as a member and after booking a fitness swim for 8pm (49 spaces available on the app) was disappointed when arrived as half the pool was closed off to a swimming lesson of only 5 people. Over 15 people arrived for fitness swim resulting in us all being squashed into 3 very small lanes.
11. august 2025
Besvarelse fra Better - West View Health Leisure Centre
Hello CW,
Thank you for your Feedback.
We appreciate you providing us with this valuable feedback as this helps us improve.
We apologise that you have not had a positive experience with us and hope we can get better.
We have forwarded your comments to the centre and have asked that they investigate the issues you have raised.
Kind regards
Aaiasa
Everything is great and affordable…
Everything is great and affordable ,,,you have everything under one roof and especially women only timings are best for everyone’s privacy.I love this place
7. august 2025
Besvarelse fra Better - West View Health Leisure Centre
Hi Sidra,
Thanks for your review.
We are so pleased to hear that you are enjoying West View Health Leisure Centre!
Warm Regards
Hazal
Great range of classes
Great price, great range of classes, most importantly i travel from afar just for the women only activities !!
16. juni 2025
Besvarelse fra Better - West View Health Leisure Centre
Hi Shakila
Thank you for your review.
We are delighted to learn that you appreciate our pricing and the variety of classes, and particularly that our women-only activities enhance your experience.
We hope to see you soon for some more fitness classes!
Kind Regards
Amir
I like the facilities but the pool…
I like the facilities but the pool water is very very cold ,and it would be nice if there was a seperate ladies only area daily for the pool sauna n steam room.
16. juni 2025
Besvarelse fra Better - West View Health Leisure Centre
Hi Maya
Thank you for your review and your feedback.
We are very pleased to see you are enjoying the facilities at the West View Health Leisure Centre and we will pass your feedback regarding the ladies only sessions and pool temperature on to the General Manager to review.
Kind Regards
Amir
Besvarelse fra Better - West View Health Leisure Centre
Hi Eva,
Thank you for sharing your feedback!
We're glad to hear you had a positive experience with our sports hall at the West View Leisure Centre. We strive to provide a comfortable and well-equipped space for everyone to enjoy their activities. If you have any suggestions on how we could make your experience even better, please feel free to share.
We look forward to welcoming you back soon!
Kind regards,
Charmaine
The gym is disappointing
The gym is disappointing, the TV screens have been removed, the treadmills cooling fans don't work or the tv within it. For the cost of the monthly charge it's too much for the equipment.
The gym no longer holds the equipment that records ur workout, no fobs, no staff within the gym if ur unsure on the machine.
3. februar 2025
Besvarelse fra Better - West View Health Leisure Centre
Hi Summayya
Thank you for your review.
We are sorry to see you are not happy with the changes at the West View Health Leisure Centre and will pass your feedback on to the centre staff.
Upon looking at your membership, you also have access to the Fulwood Leisure Centre, we hope you have the opportunity to visit and enjoy the facilities at this location.
Kind Regards
Amir
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