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Better - The Wave Centre Anmeldelser 3

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TrustScore 3.5 ud af 5

3,7

Fritidsklub
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Lokation

Skift lokation

Irish Street, CA15 8AD Maryport, GB

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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Fritidsklub
  2. Fitnesscenter
  3. Motionscenter
  4. Indendørs swimmingpool
  5. Bibliotek
  6. Friluftsbad

Skrevet af virksomheden

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.

Kontaktoplysninger

  • Irish Street, CA15 8AD, Maryport, Storbritannien

3,7

Middel

TrustScore 3.5 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Sådan bruger denne virksomhed Trustpilot

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Bedømt til 5 ud af 5 stjerner

Brilliant morning

I took my two grandsons to the centre on Saturday for the first time.
The eldest is Autistic and the young men on the Clip n Climb were really supportive and understanding.

My youngest grandson loved the soft play.
Both activities were very reasonably priced.

We’ll definitely be back soon.

13. september 2025
Uopfordret anmeldelse
Better - The Wave Centre-logo

Besvarelse fra Better - The Wave Centre

Hello Claire,



Thank you for your fantastic review!



We are so delighted to hear that you are enjoying our facility in our centre.



We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.



We have also passed on your comments to the centre!



Warm Regards
Aaiasa

Bedømt til 4 ud af 5 stjerner

Awesome support and encouragement

Thanks so much for all the support and encouragement. It’s lovely to have some interaction and feel welcome when I come to the gym.
I’d love it if you could get that exercise bike fixed so that I don’t have to wait to get on one, please

6. februar 2025
Better - The Wave Centre-logo

Besvarelse fra Better - The Wave Centre

Hi Helen,

Thanks for your review.

We are delighted to hear that the staff at The Wave centre have been so supporting and encouraging!

Warm Regards

Hazal

Bedømt til 3 ud af 5 stjerner

Bedlam

Arrived today for Clip and climb with 3 children, I had arrived at the wrong time slot so firstly that was £30 lost children were very upset staff offered no help it was obviously my mistake so
I then paid for the soft play, which was absolutely bedlam. More people arriving but no one leaving, grown men sitting on the soft play rather than chairs, people stood everywhere so no one could move. It was very unsafe.

26. januar 2025
Uopfordret anmeldelse
Better - The Wave Centre-logo

Besvarelse fra Better - The Wave Centre

Good Afternoon Amy,

Thank you for taking the time to share your feedback with us.

I sincerely apologise for the inconvenience you experienced when you attended the Wave Leisure Centre for a Clip & Climb session recently. It's understandably frustrating when scheduled activities are disrupted when you are travelling with children so we apologise that the staff were not as helpful as they could have been.

I want to clarify that our team can only allow you access to an activity that you are booked into however, they are able to assist you with a credit of the funds you paid for the previous activity. Are you able to confirm if you were credited for the Clip & Climb session that you were unable to attend?

Kind regards,

Charmaine

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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