Staff are lovely, especially the fitness class teachers, who are largely well qualified and great at what they do. The Greenwich centre needs to be cleaned a lot more regularly and effectively. The st... Se mere
Virksomheden har svaret
Lokation
Skift lokation12 Lambarde Square, SE10 9GB London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had misread the membership I was signing up for and called the customer service line to see if I could swap. I had the absolute pleasure to speak to Seamus who was helpful, polite and resolved my t... Se mere
Virksomheden har svaret
Such a lovely centre with very attentive staff, especially a swimming teacher you have Named Olivia Greaves. She’s really great with the kids!, my daughter is always excited about her lessons with Oli... Se mere
Virksomheden har svaret
I have been going to this gym for 6 months and really enjoy the classes and have found all the instructors really friendly. Last Thursday there was a scheduling mix up that left a group of us waiting... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktoplysninger
12 Lambarde Square, SE10 9GB, London, Storbritannien
4,0
God
43 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Disappointing
I signed up specifically for fitness classes but classes are full quickly and even with the waitlist it's impossible to get on some classes (for example Power Pump), which makes the choice of classes very small.
The 4 hour cancellation policy is harsher than in most gyms, if I book a class in the evening and have a train issue after work, I won't know 4 hours in advance that I cannot make it to the class.
The equipment is quite old (the Group Cycle bikes could be updated).
17. september 2023
Besvarelse fra Better - The Greenwich Centre
Hi Nina,
Thank you for your feedback.
As a member you have access to 7 days advance booking and non-members have 5 days advance booking.
The penalty fee system is there to discourage customers from booking and then cancelling last minute or not turning up at all which then stops other customers from booking.
Warm Regards
Hazal
Good selection of classes and found a…
Good selection of classes and found a personal trainer in the gym
18. juni 2023
Besvarelse fra Better - The Greenwich Centre
Hi Nicola,
Thank you for your review.
We are so happy to hear you are enjoying the classes at The Greenwich Centre.
Warm Regards
Hazal
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.