We attended today for the multi zone activity. From entering, Tee at the reception desk was super friendly and kind. Aminata at the desk for the activity area was very helpful and friendly. As well as... Se mere
Virksomheden har svaret
Hornsey Rd, N7 7NY London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We attended today for the multi zone activity. From entering, Tee at the reception desk was super friendly and kind. Aminata at the desk for the activity area was very helpful and friendly. As well as... Se mere
Virksomheden har svaret
I took my grandson and some friends to Sobell centre and I had got the wrong tickets, they couldn’t give me my money back at the desk and told me to get in touch with customer services, so I had to b... Se mere
Virksomheden har svaret
Sauna still broken at Sobell centre almost 1 year. Dumbbells go up to 38kg only instead of the standard 50kg. Only one bench and two squat racks for a facility this size is embarrassing... Se mere
Virksomheden har svaret
I had my induction for the gym in the Sobell Centre this morning and a lovely lady called Tee was my instructor and she was brilliant. Tee explained how everything worked in an easy to understand mann... Se mere
Virksomheden har svaret
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Hornsey Rd, N7 7NY, London, Storbritannien
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I try some of the machines and talked to the member of staff.

Besvarelse fra Better - Sobell Leisure Centre
Helpful and respectful staff,
Excellent gym induction at Sobell center, very patient young man who answered all my questions and explained the equipment fully from adjustment to correct use !

Besvarelse fra Better - Sobell Leisure Centre
I went to sobell first time to use is gym.
The gym is clean and spacious.
But the show area is a bit untidy. Need to be cleaned. I wish water pressure on shower would be stronger too.

Besvarelse fra Better - Sobell Leisure Centre
A lovely local gym — fully equipped with a low pressure atmosphere.

Besvarelse fra Better - Sobell Leisure Centre
Hi they need to fix the equipment a lot quicker as we have limited equipment we only have 1 piece of equipment for each body part and the leg curl has been out of service for 4-5 weeks now it needs to be fixed either they fix it quicker or we get a discount on our membership until it is fixed it is not acceptable and needs immediate action

Besvarelse fra Better - Sobell Leisure Centre
This is on behalf of the majority of gym users.
Fed up with machines out of order. Wouldn't mind if we had two leg extension machines but having one and been out of order for a month. It is the most popular machine.
3x treadmills out of order for ages. The multi use machine broken on lhs. Can't put pin in and pully doesn't work properly.
We have been told techogym who fix the machines have a backlog??? So employ more people.
Everyone fed up.
"What part of your reply suggests we are enjoying our overall experience" ????
"We're happy to hear that you're enjoying your overall experience at our Sobell Leisure Centre."

Besvarelse fra Better - Sobell Leisure Centre
Soft play was fantastic, kids loved it! Staff are really friendly and helpful and we had a great time there. Will go back!

Besvarelse fra Better - Sobell Leisure Centre
The induction trainer at the sobell centre (her name is T) was absolutely amazing. She was soft spoken, took time to explain everything to me and made me feel very comfortable

Besvarelse fra Better - Sobell Leisure Centre
Great customer service, great front door service, place well kept and clean

Besvarelse fra Better - Sobell Leisure Centre
Sauna still broken at Sobell centre almost 1 year.
Dumbbells go up to 38kg only instead of the standard 50kg.
Only one bench and two squat racks for a facility this size is embarrassing.
Gymnastics class qué is hard to navigate to get to the changing rooms.
£44.80 per month not bad not great. I'm here as It is relatively quite at certain times in the gym and it's within walking distance. JD gym in Enfield is much better equipped. As is PureGym Finsbury Park. Unfortunately they don't have a sauna.
Very hard to get in contact with the actual manager of Sobell centre.
The toilets reek and affect the changing room badly.

Besvarelse fra Better - Sobell Leisure Centre
I had my induction for the gym in the Sobell Centre this morning and a lovely lady called Tee was my instructor and she was brilliant. Tee explained how everything worked in an easy to understand manner and she was happy to answer all my questions . She made me feel like I could accomplish my goals and I was so happy when I left and can’t wait to go back again. Thank you Tee .

Besvarelse fra Better - Sobell Leisure Centre
The person answering my email just did not read the request and messed up my account. They removed memberships and added new ones which was completely inaccurate over the course of 4 weeks. I had to email multiple times, come in person twice, and then call.
The team really need to read the requests. Esher was wonderful in solving the problem at the end. But wow. What a waste of everyone's time from the original person answering my question.

Besvarelse fra Better - Sobell Leisure Centre
Excellent service! Membership query, seemed difficult, with additional documents requests, cancelled direct debit with no clarity- cumbersome input. The service clarified everything, offered a few solution points, and I provided my own solution. They accepted it and sorted this out for me next day! Amazing

Besvarelse fra Better - Sobell Leisure Centre
Don’t bother go to the Sobell another minus is you have to share the gym with school kids they crowd around machines taking them all up. Don’t waste your time coming here. It’s full of bullshit. It has nothing to do with junior gym it’s school kids with a teacher in the morning.

Besvarelse fra Better - Sobell Leisure Centre
Fantastic play and excellent service by teams.

Besvarelse fra Better - Sobell Leisure Centre
So many pieces of gym equipment are our of order . And have been for ages. Really disrupts my workouts. Thinking of moving to islington Tennis centre

Besvarelse fra Better - Sobell Leisure Centre
Came for badminton, court itself was good. There was a spare court next to us that a couple of us waiting to play were using to hit about, and we had that spare court booked later, the earliest available slot for it. Despite us being the only people in the hall, the staff came in to take the spare court down saying that there is nothing in here till later on. They just left us with the space but no net despite them having to come back later to set it up again. I get that we didn't have it booked, but it seemed unnecessary to take this down when we were the only ones in the space. If we could have we would have booked the two courts from the start, but we were unable to book it earlier as it was not available on the booking platform. Was told this is because that space is usually used at that time, but was not this evening. Would be great if the platform could change to allow for bookings if there is the space.

Besvarelse fra Better - Sobell Leisure Centre
El-hadj was brilliant he was helpful and should get a raise me and my family had a great time because of him

Besvarelse fra Better - Sobell Leisure Centre

Besvarelse fra Better - Sobell Leisure Centre
I took my grandson and some friends to Sobell centre and I had got the wrong tickets, they couldn’t give me my money back at the desk and told me to get in touch with customer services, so I had to buy more tickets for the active multi play that I wanted. Customer services were extremely kind and helped me sort out the refund by giving me credit on my account for the next time I want to take the grandchildren. Thank you better!

Besvarelse fra Better - Sobell Leisure Centre
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