We got first class help from an employee at the Centre who helped us to sort out a problem with the app on our sons phone. Further, he was extremely helpful in making sure the sons got help and guidan... Se mere
Virksomheden har svaret
Lokation
Skift lokation232 Plumstead High Street, Plumstead, SE18 1JL London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This Gym the staff were so friendly and welcoming the gym was big enough for our workouts and any machines that were faulty were reported and fixed with ease and quick
Virksomheden har svaret
It’s a nice Centre but it wasn’t manned, at least the day I went there for the first time. I struggled to access the gym. Someone came to my rescue eventually. The cafeteria was closed, couldn’t buy w... Se mere
Virksomheden har svaret
Staff needs to monitor the gym to make sure that there's aways enough cleaning products to wipe down equipments after using them
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktoplysninger
232 Plumstead High Street, Plumstead, SE18 1JL, London, Storbritannien
3,6
Middel
6 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy app to use and book fitness…
Very easy app to use and book fitness classes and gym. Very informative.
1. februar 2026
Besvarelse fra Better - Plumstead Library
HI Sawn
Thank you for your review.
It is great to see that you are finding the new Better App easy to navigate and we hope you enjoy all the classes and activities available within your membership!
Kind Regards
Amir
Too expensive for the size of the gym…
Too expensive for the size of the gym and variety of equipment s
1. juli 2025
Besvarelse fra Better - Plumstead Library
Hi Customer
Thank you for your review,
We are sorry to see you feel this way, and we appreciate your feedback.
Kind Regards
Amir
This Gym the staff were so friendly and…
This Gym the staff were so friendly and welcoming the gym was big enough for our workouts and any machines that were faulty were reported and fixed with ease and quick
15. maj 2025
Besvarelse fra Better - Plumstead Library
Hi Basim,
Thanks for your great review.
We are so pleased to hear that the staff at the Plumstead Library have been so supportive!
We hope we can continue to deliver great customer service to you.
Warm Regards
Kaisha
It’s a nice Centre but it wasn’t…
It’s a nice Centre but it wasn’t manned, at least the day I went there for the first time. I struggled to access the gym. Someone came to my rescue eventually. The cafeteria was closed, couldn’t buy water. I don’t see the point of having a nice facility like that and no one around to ask questions or to attend to you.
28. november 2023
Besvarelse fra Better - Plumstead Library
Good Afternoon BS,
Thank you for your review.
I am very sorry to hear that there was no staff present when you attended the Plumstead leisure centre recently. The centre would have staff available at all times due to Health & Safety, however they may have been in another location when you came in. The Café at the Plumstead leisure centre is currently closed so please ensure you bring your drink with you when attending the centre.
Please accept our sincere apologies for the inconvenience caused when you attended the centre. We hope you can continue to enjoy your membership at this centre going forward.
Kind regards,
Charmaine
Staff needs to monitor the gym to make…
Staff needs to monitor the gym to make sure that there's aways enough cleaning products to wipe down equipments after using them
24. oktober 2023
Besvarelse fra Better - Plumstead Library
Hi Owen,
Thank you for your review.
The staff should be checking equipment/cleaning products regularly, but if you see something has run out, please report this to the concierge team at reception so they can replenish anything which may have run out.
Warm Regards
Hazal
We got first class help from an…
We got first class help from an employee at the Centre who helped us to sort out a problem with the app on our sons phone. Further, he was extremely helpful in making sure the sons got help and guidance with the gym equipment they were using. Thank you.
7. august 2023
Uopfordret anmeldelse
Besvarelse fra Better - Plumstead Library
Good Morning Tony,
Thank you for your lovely review.
We are delighted to hear that you received assistance from a member of staff at the centre when you experienced issues with the App. We pride ourselves on our excellent customer service, so I am happy to hear that this is the service you have received so far. We hope your son is now able to use the App to make bookings online so he is able to enjoy his membership. I will pass on your lovely feedback for the attention of the centre.
Hope this helps.
Kind regards,
Charmaine
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.