Customer service was good 👍 gym facilities have deteriorated. Have to now pay £2.50 for an hour parking even though you’re a member to a company called Apcoa. The equipment at the gym has dwindled... Se mere
Virksomheden har svaret
Lokation
Skift lokation315-321 Broadway, DA6 8DT Bexleyheath, GB
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Se, hvad kunderne siger
Prior to joining I went to the Bexleyheath Gym for a look around, the guy was flexible and really helpful. I found the website really easy to navigate, and at a great price to join, I have been havin... Se mere
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I’ve been using Better gym Bexleyheath for over a decade despite having closer gyms to me. This is simply because the community spirit is totally unmatched by anyone else and the staff are always fri... Se mere
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I really love the gym The workers are very nice and the machines are amazing and exactly what I wanted, with everything there However, I have noticed a little of the machines are not working, thou... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktoplysninger
315-321 Broadway, DA6 8DT, Bexleyheath, Storbritannien
4,2
God
28 anmeldelser
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Customer service was good 👍 gym…
Customer service was good 👍 gym facilities have deteriorated.
Have to now pay £2.50 for an hour parking even though you’re a member to a company called Apcoa.
The equipment at the gym has dwindled
Lack of choice of equipment to use.
10. september 2026
Besvarelse fra Better - Gym Bexleyheath
Hi Stuart,
Thank you for your review!
We're so happy to hear that you received good customer service during your visits.
We're sorry that you feel the gym facilities have deteriorated and that the parking arrangements and equipment availability have negatively impacted you.
We'll be sure to pass on your feedback to the wider team for further review.
Thank you again for raising this with us!
Warm Regards,
Kaisha
The staff are brilliant
The staff are brilliant.
The equipment is a bit tired.
I don’t like that people sit on equipment scrolling on their mobile phones while others are waiting to use it.
21. juli 2026
Besvarelse fra Better - Gym Bexleyheath
Hi Myles,
Thank you for taking the time to share your feedback.
We're delighted to hear that you find our staff brilliant, and we'll be sure to pass your kind comments on to the team.
We also appreciate your comments regarding the equipment and gym etiquette. We're sorry to hear that some of the equipment feels tired and that you've experienced delays accessing equipment due to other users occupying machines. Feedback like yours is invaluable in helping us identify areas where we can improve both our facilities and the overall member experience.
Thank you again for your feedback, and we hope to continue improving your experience at the centre.
Warm Regards,
Hazal
Besvarelse fra Better - Gym Bexleyheath
Hi Alison
Thank you for your review.
We are very pleased to hear that everything was straightforward, easy to set up, and clear for you, and we hope you enjoy using the facilities at Better Gym Bexleyheath.
Kind Regards
Amir
Such friendly helpful staff and really…
Such friendly helpful staff and really well equipped!
3. juni 2026
Besvarelse fra Better - Gym Bexleyheath
Hi Susan,
Thank you for your brilliant review!
We're over the moon to hear that our team have been so friendly and helpful during your visits.
It's also amazing to know that you find our gym space well-equipped.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Decent for what it is
Pros
- Fairly decent gym with a range of equipment
- Reasonably sized
- Easy to get to
- Affordable price
Cons
- Not 24/7 and very short hours on a Sunday
- When first joining, struggled to enter the gym as QR code wasn't working. Pressed the help button. No member of staff appeared and had to keep doing this for a while (5-10mins) before being let in (still no member of staff). So I don't see why it isnt 24/7...
- Can't see how many people are at the gym ahead of going (many other gyms offer this)
- Lack of personal trainers available at this site.
- A non-refundable 20p for lockers, opposed to a refundable 20p or allowing locks.
29. april 2026
Besvarelse fra Better - Gym Bexleyheath
Hi Nicole,
Thank you for your detailed review!
We appreciate you detailing the attributes of our Better that you enjoy, particularly around the space of our facilities, our easy accessibility and affordable pricing.
We also greatly value your feedback regarding our opening times, access through the entry gates, personal trainer availability and our locker system.
We're more than happy to share your comments with the wider team for further review.
Thank you again for sharing your review with us!
Warm Regards,
Kaisha
Besvarelse fra Better - Gym Bexleyheath
Hi Jide,
Thanks for your review.
We are so pleased to hear that you are enjoying Bexleyheath Leisure Centre!
Warm Regards
Azaria
Besvarelse fra Better - Gym Bexleyheath
Hello Michael,
Thank you for your feedback.
We are pleased to hear that you found the Bexleyheath Gym to be a welcoming and comfortable environment.
We look forward to your next visit.
Highly recommended
Great facility and reasonable price. Has a lot of Corporate and Student discount packages. Easy to book sessions and activities. Highly recommended!!
17. oktober 2025
Besvarelse fra Better - Gym Bexleyheath
Hi Aashna
Thank you for your review and recommendation.
We are pleased to see that you have found a membership option that suits you best out of the different memberships offered by us.
It is also great to see you are enjoying the different facilities and classes available at your chosen centre!
Thank you for choosing Better.
Kind Regards
Amir
New gym but with some flaws.
Gym with new equipment but they are not cleaned regularly, I always find a lot of dust even if I go in the morning. Instructors never seen, not even for a greeting. Not even on the first day I started.
6. august 2025
Besvarelse fra Better - Gym Bexleyheath
Hi Agostino,
Thanks for your review.
We are sorry to hear you are unhappy and have passed on your feedback to the centre so they can improve for the future.
Warm Regards
Hazal
Besvarelse fra Better - Gym Bexleyheath
Hi Oscar,
Thank you so much for your thoughtful and encouraging feedback!
We’re thrilled to hear that you appreciate the relaxed atmosphere we’ve worked hard to create, as well as the top-notch equipment and the friendly service from our team at Gym Bexleyheath. It’s our goal to ensure that every visit feels comfortable and enjoyable for our guests. Knowing that you feel you're getting great value from your experience truly means a lot to us.
We genuinely appreciate your support and look forward to welcoming you back soon for another excellent visit!
Kind regards,
Charmaine
Good gym
The staff and members at this gym are terrific, there is a good variety of machines. My only criticism is some times it takes ages to get a machine repaired. Overall a good gym to attend
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Better - Gym Bexleyheath
Hi Derek,
Thank you so much for your kind words about our staff and members at Gym Bexleyheath!
We’re glad you enjoy the variety of machines we offer. We truly appreciate your feedback about the repair times — we’re continuously working to improve maintenance speed to ensure a better experience for everyone. We’re happy to have you as part of our gym community and look forward to supporting your fitness journey!
Kind regards,
Charmaine
I’ve been using Better gym Bexleyheath…
I’ve been using Better gym Bexleyheath for over a decade despite having closer gyms to me. This is simply because the community spirit is totally unmatched by anyone else and the staff are always friendly and supportive.
Recently changed my membership to Seniors being a pensioner.
4. juni 2025
Besvarelse fra Better - Gym Bexleyheath
Hi Gregg,
Thank you so much for your kind words and for being a loyal member of Better Gym Bexleyheath for over a decade!
We're truly grateful for your continued support and are delighted to hear that our sense of community and friendly staff have made such a positive impact on your experience.
We're also glad to hear you've taken advantage of our Seniors membership – it's important to us that we continue to support all our members at every stage of their fitness journey.
Looking forward to seeing you in the gym for many more years to come!
Warm regards,
Charmaine
Good range of equipment
Good range of equipment, in good condition. Also clean showers & changing rooms.Friendly & helpful staff, willing to show any unfamiliar equipment (and also willing to help complete the membership application for people like me who are not good with phone apps).
9. april 2025
Besvarelse fra Better - Gym Bexleyheath
Hi Derek,
Thank you very much for your thoughtful feedback!
We are delighted to learn that you enjoyed your experience with our equipment, facilities, and team. We consistently aim to provide a clean and inviting atmosphere, and it’s wonderful to hear that you felt assisted with the membership application. We hope to see you again soon!
Should you require any further assistance, please feel free to contact us.
Kind regards,
Charmaine
Great place, great value, no issues at all
Prior to joining I went to the Bexleyheath Gym for a look around, the guy was flexible and really helpful.
I found the website really easy to navigate, and at a great price to join, I have been having external PT sessions for the last few months and was a bit conscious of joining a gym on my own at 51. I really like the place, 4 zones with plenty of equipment even at busier times, no hassles, pretty mixed atmosphere of capabilities of users. I have tended to use the weight machines and never had to wait because of the choices available. Overall not a single complaint especially at the great price.
15. marts 2025
Besvarelse fra Better - Gym Bexleyheath
Hi Terry
Thank you for your review.
We are delighted to hear that you had a great experience at the Better Gym Bexleyheath, from your initial tour to using the gym equipment and enjoying the available facilities!
We wish you the best in achieving your fitness goals with us, and we sincerely thank you for choosing Better!
Kind Regards
Amir
Look no further than here
Amazing gym and quality staff always friendly and polite and loving going for the duplicit atmosphere and environment. I would recommend to everyone to try better gym as they are best gyms around and this specific gym is class
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra Better - Gym Bexleyheath
Hi Gagan,
Thanks for your review and for recommending us!
We are so pleased to hear that you are enjoying Better Gym Bexleyheath and that the staff are friendly and polite!
Warm Regards
Hazal
Refurb and Facilities
Love the facilities they have here especially after the refurb last year, the new functional area frame is my personal favourite!
11. februar 2025
Uopfordret anmeldelse
Besvarelse fra Better - Gym Bexleyheath
Hi Sarah,
Thanks for your review.
We are so pleased to hear that you love the facilities at Better Gym Bexleyheath!
Warm Regards
Hazal
Really enjoy going to this gym
Really enjoy going to this gym, it’s always very clean and staff are lovely and very helpful. Gym membership prices are rising everywhere but Better Gym still remains competitive.
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra Better - Gym Bexleyheath
Good Morning C Faulkner,
Thank you for sharing your feedback.
We are pleased to learn that you are enjoying your membership at Gym Bexleyheath. It’s great to know that the staff consistently provide friendly and professional service during your visits and that you find the centre to be clean and well-maintained. We are also glad to hear that you consider our membership prices to be competitive for the activities offered in each membership type.
We look forward to your continued enjoyment of your membership at Gym Bexleyheath.
Kind regards,
Charmaine
Great and cheap
26. januar 2025
Besvarelse fra Better - Gym Bexleyheath
Good Evening Redouane,
Thank you for sharing your feedback.
We are pleased to know that you are enjoying your membership at Gym Bexleyheath. It’s great to hear that you consider the membership fees to be fair for the activities offered with your membership type.
We look forward to your continued enjoyment of your membership at Gym Bexleyheath.
Kind regards,
Charmaine
Really enjoyed it
17. september 2024
Besvarelse fra Better - Gym Bexleyheath
Good afternoon Lenny,
I wanted to express our gratitude for your review.
We are thrilled to learn that you are finding immense satisfaction in your membership and are thoroughly enjoying the diverse range of activities available at the Bexleyheath Gymnasium.
Kind regards,
Charmaine
Besvarelse fra Better - Gym Bexleyheath
Hi Timothy
Thank you for your review.
It's great to hear that you're enjoying your time at our Better Gym Bexleyheath and have had the opportunity to speak with our staff. We aim to continue delivering a delightful experience for you.
Kind Regards
Amir
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