I am very happy with the services at this Gym, I was ecstatic to find out that they also had a Crèche that I could put my 9 month old baby in with qualified teachers whilst I took an hour out for myse... Se mere
Virksomheden har svaret
Lokation
Skift lokation324, Barking Road, E6 2RT London, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wanted to say a big thank you to Alex at East Ham leisure centre for helping during the transition period to Better. Thank you for explaining clearly the new swim bands and being the amazing... Se mere
Virksomheden har svaret
The app works well and the membership options are good. It's a little pricey but everything is nowadays. Maintenance of one specific centre could be better, e.g. shower out of order two weeks running... Se mere
Virksomheden har svaret
Good pool which wasn't crowded. But changing room was dirty and staff not very helpful. Disappointing that you need to buy a non-refundable token for using the lockers. And once you open the lock... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktoplysninger
324, Barking Road, E6 2RT, London, England, Storbritannien
3,6
Middel
88 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Better - East Ham Leisure Centre
Hi Pankaj,
Thank you for your review.
We are so pleased that you have rated us 5 stars!!!
Warm Regards
Hazal
Stole my money..
Stole my money..
They took over from Newham leisure centre change the layout of the gym website to there's then shut me out of being able to book sessions, I now have to pay twice in the same month which I won't do so now I have to wait 4 weeks to rejoin without any compensation or refferals to the new gym takeover... I feel Robbed and cheated...
1. april 2024
Uopfordret anmeldelse
Besvarelse fra Better - East Ham Leisure Centre
Hi
We are sorry you feel you have been robbed and cheated.
Please call our Customer Service Team if you would like to discuss your membership and payments further, we are available until 9 pm
I hope this will help in resolving any queries you may have.
Kind Regards
Amir
NOTHING HAS CHANGED FROM THE OLD EAST…
NOTHING HAS CHANGED FROM THE OLD EAST HAM GYM, SAME OLD MACHINE, SAME OLD UNCLEANED DOORS, DUSTY MACHINE AND FULL OF SWEAT, DIRTY TOILET. VERY DISSAPOINTED FROM THE NEW MANAGEMENT
4. april 2024
Besvarelse fra Better - East Ham Leisure Centre
Hi Vijaya,
Thank you for your review.
At present Better/GLL have only had the centres in Newham for 12 days. We realise there are areas of improvement which we inherited from the previous operators but we need time to be able to rectify these. Please give us a chance to investigate issues that need to be addressed.
Warm Regards
Hazal
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