BetPlays Anmeldelser 324

Can’t rate it 0 so will rate it 1 to do the rating. these criminals stole $3100 from me. They are saying “rest assured” they want to fix this? No they don’t. They want my account and it is my email check your date base for Sheldon Reinhart or they can call me at 306-741-1674. They won’t. The site is a complete scam. Give me my account back and money please. DO NOT BET ON THIS SITE. I did nothing wrong and just because I won some money they shut my account down. Not even that much. I think I deposited $2500 total and was up to $3100. This site should be shut down by the regulators.

I would like to add myself to the cacophony of people who have been scammed by this website. I've been playing in online sportsbooks and casinos for 25 years. I've been on, and taken withdrawals from, dozens and dozens of them. And I have been paid every dollar I requested from every single one of them. Until I played at BetPlays.

I always take casino reviews with a grain of salt -- there are always lots of negative reviews for every casino. But please, dear reader, understand me when I tell you this: BetPlays is a scam, period, end of story.

I deposited a little to get their first (of three) welcome bonuses. I did pretty well and requested a withdrawal. It took 8 days but I was able to get it.

After losing my second deposit and bonus, I went for the third one, and did very well. I requested a withdrawal after rolling the bonus over, but after 10 days I still had nothing. Started in with the customer service, all they said was "it's been escalated" and "it's with the Finance department". That's when I started really scrutinizing the reviews... and I started to see the same pattern with player after player. They were all banned, citing rules 3, 9, and sometimes also 16, in the terms and conditions.

Sure enough, last Monday, they did it to me. First time in 25 years of online gambling that a website seized my money. I've been screwed out of CAD1,600, but looking at other reviews on here, I see BetPlays has screwed many, many players out of much, much more money.

UPDATE 2025-03-28: It appears BetPlays also uses the TrustPilot platform to respond, with the apparent intent of eventually saying of these reviews "We’ve looked into your feedback and found it appears to be inaccurate" as you can see with numerous reviews like mine. Even more proof that they cannot be trusted. I expect this will happen to my review here.

They've asked me for more information through the TrustPilot platform to help identify my case. I don't intend to give them one additional morsel of information (if they can't figure out who I am based on my first name and the amount of money they seized, then they must be banning an *insane* number of players).

The bottom line is this: if you're reading this and considering joining BetPlays, please please please do your research on them. Read the reviews here, look up the complaints on AskGamblers, check out what's said about them on Casino.guru, look at what's mentioned on Reddit. If, after reading all that, you still want to deposit at BetPlays, you do so at your own peril.

Only one star because zero wasn't an option. They actually paid me $500 three weeks ago, I put in for another $1000 and it was "pending" for over a week, I woke up this morning, made a few bets and a couple hours later my account was CLOSED and I was informed I would not be getting paid. Same CRAP about not following their terms and conditions.

Just scammed me for $142,000. $120,000 of which was won on slots. They did the exact move to a tee that others mention on here. Delayed the verifications then told me that the withdraws are 7500 max and can only be done once every 5 business days. Sure enough the day finally came to process the withdraw and I got the exact email stating that I breached terms 3 and 9 ahahahaha. It’s actually comical. Anyone know who owns this clown company?

Update ⬇️

The owner of betplays is Theano Andreou who was involved in an investment scam and has since started betplays.

Here is an excerpt from an article that trust pilot isn’t allowing me to post ⬇️

Where does the money go?
It is difficult to trace where IGP and other victims’ money ended up. But at least some of it was channeled toward an online gaming platform, operated by a Curacao company with a Cypriot owner
Creative Alliance was registered in Curacao in 2022, with a Cypriot national Theano Andreou as director. Leaked materials also identify her as the beneficial owner. Andreou could not be reached for comment.
According to expense records, the network spent €40,000 on a Curacao license to operate the online betting brand Betplays, €29,000 on affiliate marketer, and paid a monthly payroll of €70,000 in 2022.
Creative Alliance is now licensed in Anjouan, a tiny island in the southwestern Indian Ocean. Betplays has been blacklisted by authorities in Greece, Cyprus and Romania, and the brand has been the subject of many complaints online players claiming to have been scammed, and being unable to withdraw their deposits or winnings.

If anyone can find any information on Theano Andreou please lmk. I have someone that wants to talk to them.

I echo the concerns of others regarding the practices of Betplays.com On March 6th, I requested a withdrawal of €1,500, and as of today, March 24th, I still have not received any of my funds. To make matters worse, after following up on my withdrawal request, my account was suspended without any clear explanation.

I had active bets amounting to €1,250 and still had €500 in my account, bringing the total amount of funds to €3,250. Despite the clear balance in my account, I was informed that my account was suspended due to violations of Betting Rule 3 and Rule 9, but I have not been given any specific details or evidence about what exactly led to this action.

I was also advised to review their General Terms and Conditions, but the rules cited (such as Rule 3 regarding multiple accounts and Rule 9 concerning criminal activity) seem to be standard responses used to justify withholding funds. How could I possibly violate these rules when I have only one account and am simply trying to withdraw winnings that I rightfully earned?

This situation feels like a scam. It’s frustrating and unfair, especially since my funds have been withheld with no proof or explanation given. I have contacted their customer support for clarification, but their responses have been vague and unhelpful. Based on my experience and the numerous complaints I’ve seen from others, I strongly recommend avoiding this platform.

If you’re considering using this casino, please be cautious. My trust in them has completely broken down, and I now have to resort to escalating the issue through other channels. Don’t fall into the same trap.

Update - March 26th: Since my original post, there has been some new information. My active bets, which were initially valued at €1,250, have been successful, adding €1,000 in winnings. I still had €500 in my account, bringing the total balance to €3,750. However, I have only received €800 from my initial €1,500 withdrawal request, which seems to be a partial refund of my deposit. I still do not have access to my winnings or the remaining balance, and I still cannot access my account.

E da giorni che non funziona l' App

Coincidenza quando ho dovuto incassare ....con PayPal il server best play è in blocco e dice riprova (le ho provate tutte e niente) e sono 3 giorni che non va.

It’s a proven scam. Belongs to the same people creating fake investment websites. Average pay out to players is 15% while the site keeps 85

they do not want to pay the money because I broke the rules, but I have never broken the rules

Don’t play here. I made a 500$ bet mid game, and I only had 2 options, visiter or home when I made this basketball pick, Indiana was behind and I bet on them to catch up and win. The ticket was 1500$ if I won. I was looking at my ticket and as I was looking at it”it not included in this bet@ was added with 54 seconds left in game. Now they are telling me that I was offered a tie feature during the bet, which I’m 1000 percent sure it wasn’t there. So the game tied and Apperently this one game out of 1000s of basketball games, ties aren’t allowed, but they failed to mention any of this to me during the bet. Bottom line, I won the bet in overtime but because they added this policy to my ticket with 54 seconds left ,I lost 500$, and to boot ,they won’t pay me my money I cashed out, str tching it out forever. Gamble here if you want a slimy site to deal with. Never cashed out 1 time. Spend 5000$ and they don’t honour there bets due to there policy’s which aren’t law. I really suggest people should start complaining to there local gaming boards about them cause this site is the farthest thing from legit. Bad experience.

Ho appena disinstallato l'applicazione perché dopo i primi giorni di utilizzo dove ogni tanto vedevo crescere di UN centesimo il mio guadagno, ora nonostante io continui a giocare con lo stesso ritmo e continui a vincere monete visibili nel profilo il guadagno non aumenta più, ormai da una settimana. A questo punto inutile che io scarichi nuovi giochi, soggetti a milioni di pubblicità, quando posso liberamente scegliere quelli che di pubblicità ne hanno indubbiamente meno.

Jag har använt Betplays ett tag, och jag uppskattar mångfalden av evenemang de täcker. Från sport till socialt viktiga händelser, det finns alltid något att satsa på. Den detaljerade uppdelningen av odds och resultat säkerställer att jag fattar välgrundade beslut. Webbplatsen är intuitiv, vilket gör det enkelt att navigera och lägga vad.

Last year they put something on my acc that i cant use or open my bp camp and i had a lot of bp that time. They told me its a major construction on the BP Camp but how did it happen because my friends can play with it. No valid reason that they did that to my acc. My point is as a loyal player\regular player im in to bp points also thats why i play because of those free bonuses. So they put freeze on my bp camp for almost two months and cant even say any reason why it did happen to my acc only. Then after that bp camp issue they fix it so i immediately buy things with my bp points right after buying and spending almost 10k bp points they put Disputecharge on my acc. They tell me i need to fix it first to play again but it take me so long to fix it because i dont even know and how did they put disputecharge on my acc then i fix it and went to my bank. so i cleared everything but my bonuses just got waisted like expired. I tried to tell them and i ask if i can refund anything but they refused like its my fault why it did happen to my acc and all of my bonuses just got waisted. Its about the time you expend for those bp and just got waisted for nothing and the blame is on you like shit.

Made a deposit via cryptocurrency. Made the first withdrawal of money, received a cancellation and assigned verification. While going through verification, I won the amount from 41 usdt to 700 usdt. Passed all the verification stages, provided all the necessary documents. Waited for the withdrawal for 5 days, wrote to support every day where I was deceived that the withdrawal was on the way. On the 5th day, that is, today, all the money was written off from the account allegedly violating the rules. Moreover, this casino does the same thing with all users. Do not dare to play there if you do not want to lose time, nerves and money.

Come ho letto in un altra recensione l'applicazione non si apre più dicendo che non c'è connessione internet ma non è vero. Quando si tratta di pagare le ricompense magicamente no nsi apre più. Siete ridicoli!!! Da denunciarvi tutti!!!
Come ho scritto dopo aver incassato qualche centesimo su una settimana di gioco, l'applicazione non da modo di incassare più niente perché appare la dicitura che non c'è connessione internet. Ma non è così. Perché é solo la vostra applicazione che non funziona e solo per incassare.!!

Improvvisamente l'app non si apre più, conpare la scritta "NESSUNA CONNESSIONE A INTERNET", cosa assolutamente non vera, perché navigo regolarmente.
Ho provato sia con rete wifi che voi dati mobili, ho provato a disinstae reinstallare l'app, ho cancellato la cache, ma nulla da fare. Gradirei che questo disservizio venga immediatamente risolto!
Grazie

In risposta al Vostro riscontro:
innanzitutto Vi chiedo la cortesia di rispondermi in italiano. Per quanto riguarda l'ID del mio account, come faccio a dirvelo, se la Vostra app non si apre più??? Ma avete letto quello che ho scritto???
E non c'è stata alcuna transazione!
Quello che chiedo è che mi diate la possibilità di riaprire l'app, ovviamente senza aver perso il credito che avevo fino a quel momento accumulato (oltre 5 euro).
È più chiaro ora il mio problema?

Complete scam if you win you are blocked from login and sent email saying you are money laundering and banned

Betplays is like video games! Betting at betplays is like playing a video game, it's fun to play, but you don't get paid. If you want to actually withdraw your winnings, bet at another online casino or sportsbook.

I find it’s pretty funny that they respond to every review saying they have no record of your account existing, when I took screenshots of everything, including my interactions with their chat, assuring me my verification was in process and there would be no issues getting my winnings. Let this be a warning to anyone who’s debating using this site: they will inevitably steal your money, claim you cheated, and say you violated terms. Then, in the same breath, when you speak up, they claim you never had an account. If that’s the case, Betplays, explain this.
Sent to me on 2024-11-21

Dear Customer,

We regret to inform you that after conducting a thorough review of your recent betting activity, we have identified certain actions that are in violation of our General Terms and Conditions. As a result, your account has been suspended, and any winnings associated with this activity will not be paid out.

We take these matters very seriously in order to maintain the fairness and integrity of our platform for all users. We encourage you to review Betting Rule 3 & Rule 9 for more details on the specific regulations that apply to your case. You can access the relevant section of our terms and conditions using the following link

If you have any further questions or concerns regarding this decision, please feel free to contact us. However, please note that this suspension is final unless new, relevant information is presented.

Thank you for your understanding.

Best regards,
BetPlays Team

Good site over all good bet choice for sport and server is fluid they try to improve every day I think But the withdraw timefram is very long ...it take minimum a week to get back the money in bank account . some other site transfert the money in the next hours ... At the time they will improve that part this will be a good betting site