Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Unit 19 Bridgend Works, GL10 2BA, Stonehouse, Storbritannien
3,7
3 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Recently had this built in our garden for use as an office and gym. The quality of work looks really good. We’ve received many compliments from people who have viewed it for the quality of the work. Really looking forward to getting our use out of it in the coming months!
We were a bit cautious going into it as it’s a big investment, but Bespoke Garden Buildings made us feel comfortable from the start.
We had a SIP extension added to the back of our house to create more living space, and the team made the whole process feel straightforward and well managed.
They were honest, knowledgeable and didn’t overcomplicate anything. You can tell they’ve done a lot of these builds before, which gave us real confidence throughout.
The finished result speaks for itself — the quality is excellent and everything has been done properly. It feels like a true extension of our home and something that’s built to last, not just look good for a few years.
Really happy with the decision and would definitely recommend them.
AVOID THIS COMPANY OR HYBRIDS
We had our garden room built in 2023 by Stonehouse Garden Buildings and it appeared to be an excellent job. However, since then numerous faults have begun to appear - warping of soffits and leaking roof light due to poor sealing.
Stonehouse Garden Buildings apparently no longer exist - leaving us with a worthless guarantee - but amazingly a company called Bespoke Garden Buildings have now been set up using the same logo, based in the same premises and offering the same service.
I contacted them and although on both occasions they promised they would resolve the problems I was lied to and nobody ever arrived despite numerous promises over several calls.
Do not use any company based in Stonehouse that offers garden buildings. Companies house shows several short lived businesses over recent years.
Besvarelse fra Bespokegardenbuildings
Hi Rich,
We’re sorry to read of the issues you experienced with your garden room. However, we do need to clarify that Bespoke Garden Buildings is a completely separate business from Stonehouse Garden Buildings.
While we are based on the same business park, there are multiple independent companies operating here, all with different owners, management, staff and fitting teams. We have never been the same company, nor do we share ownership or personnel.
You contacted us regarding faults with a building supplied and installed by another business. Although we were willing to try and offer guidance where possible, any remedial works would need to be arranged around our existing customer commitments, as we cannot take responsibility for installations completed by another company.
We appreciate your frustration with the situation, but we kindly ask that reviews posted on our profile relate specifically to direct experiences with Bespoke Garden Buildings.
Kind regards,Bespoke Garden Buildings
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
