My hat was delivered very quickly, good start! The hat itself is very comfortable to wear, and was an absolute godsend during this recent hot weather, as I work outside for long periods of time. I’m i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Questions to the Bertschat team were answered promptly and efficiently. Delivery and packaging were excellent. The product (Heated Bicycle Gloves PRO - Dual Heating) is well made and does a very goo... Se mere
Excellent customer service, prompt and courteous. Replied to my emails quickly and replaced faulty glove easily. On both occasions I have had an issue with the same product my concern was dealt with q... Se mere
Quality of products are superb. Great build quality and design features show how much thought has gone into production. Warranty amazing and after sales customer service brilliant. Bertschat products... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
BERTSCHAT®️ is an international brand with over 15 years of experience in specializing the sales of convenience products. The products are further developed every year, so we can always offer the best and most advanced products that protects against the most extreme weather conditions.
Kontaktoplysninger
Liberty 196 - Rhosili Road, NN4 7JE, Northampton, Storbritannien
- 0808 2580041
- info@bertschat.co.uk
- www.bertschat.co.uk
Ingen nylige anmeldelsesinvitationer
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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They work.
I used my new dual heated bicycle gloves yesterday, it was 3 degrees with a hard frost. I set the gloves on the medium setting and had no cold hands. I normally suffer with cold hands and have a draw full of various winter gloves that weren’t up to it . I wish I’d purchased these gloves years ago.
Reynards sufferer
I’m not sure if my review worked or not, so I’m posting this again as I really want to encourage people who have circulation or disorders like myself to try out please insoles. I’ve had Reynards for many years and even moved to a foreign country in order to combat the problem. Moving back to the UK has been crushing for me as I’ve not been able to enjoy many things outside. Simple things like walks in the park with my family, sitting on the park bench watching the kids play simply going through a walk on the windy day. I spent many hours researching all the different types of heated soles and finally settled on these. I’m not disappointed they really changed this winter experience for me. Especially the remote control. Having that ability to control the heat without removing the inner sole makes things so much less complicated. I was particularly impressed that the company sent me an upgrade. Due to the fact that they did not have the one I’d ordered in stock. The upgrade is really good and I’m planning on purchasing the gloves next month after payday!
Quick response and reaction - exchange
I had a great experience requesting exchange of product, with flexibility regarding delivery address. I only had a problem at first when using the online customer service chatbox - long reaction time and no link to past contact attempts so one has to relay information all over again if the issues are connected. I recommend emailing the relevant department instead.

Besvarelse fra BERTSCHAT® (UK)
Delivery was slow
Delivery was slow .
Product is ok but the battery’s are big and heavy and a bit industrial in the finish product.
Very expensive for what they are and sadly I won’t recommend and wish I got the Chinese equivalent for a fraction of the price

Besvarelse fra BERTSCHAT® (UK)
Really great service and super helpful
Really great service and super helpful. Quick exchange on an item too.
Would definitely recommend and buy from again. Thanks Lucas for making it easy and painless
Outstanding Customer Service
Had a product query which Bertschat has fully resolved to my satisfaction. I would actually go so far as to say that the level of customer service I received is probably about as good as it gets. This company and its products comes highly recommended.

Besvarelse fra BERTSCHAT® (UK)
Gloves good quality not enough heat…
Gloves good quality not enough heat inside

Besvarelse fra BERTSCHAT® (UK)
Heated waistcoat well-worth it’s money
The fit of the waistcoat is brilliant with zipper adjustments on either side. The inside material is soft and velvety which is a nice touch. The batteries, which are included with the waistcoat, look to be durable and are not too heavy - I have used the waistcoat for a full 5-6 hours on one charge. The push button controls are simple to use however their location on the left breast does make them easy to turn off if you are carrying objects or having an object pressed against you.
I can thoroughly recommend this product 👍
I have ordered a number of products…
I have ordered a number of products from Bertschat now and all have have been of exceptional quality. Delivery has always as specified and timely. My only issue is with the amount of packaging used - surely this can be reduced / minimised in some way?
Great customer service
Great customer service - professional and did exactly as advised would. Delivery was speedy and product - heated socks - is great - my husband is very happy with his gift for this cold weather. Cannot recommend this company enough .
Great products and great service!
Excellent products! The cycling gloves and socks allow me to do winter rides, which I couldn't do comfortably without them.
Excellent service! I ordered gloves in Spain, but they were too small, so I returned them. But, by the time the replacements would have arrived, I would have returned to the UK. So Bertschat sent them to my UK address instead. Perfect!
Not as shown - hiking socks shows…
The picture of the hiking socks shows ankle size socks but they are twice as long up to your calves.

Besvarelse fra BERTSCHAT® (UK)
Great product
Great product , very warm hoodie , swift delivery , nice packaging , would highly recommend.
Great service from Michiel when I had a…
Great service from Michiel when I had a query over dispatch and delivery, sorted my query and prioritised my order for me which I needed thank you!
Prompt delivery
Prompt delivery. Struggled finding battery USB port due to being inept but customer service responded within a couple of hours to my query. Gloves fit great and are warm even without using the battery. Will test in Norway in a couple of weeks!
Excellent produExcellent product and servicect and service
Excellent product and service
Heated Vest
The vest works very well and is well made with plenty of adjustment. Gives plenty of heat on the lower setting if worn ovet a base layer with a couple of heat trapping layers over the top. Generally use at home in the evenings to save heating the whole house. I am a medium and went for the larger vest and fits very well. Can use any type of usb power bank. Delivery was extremly quick, ordered Sunday morning arrived Monday
these socks are fantastic
these socks are fantastic ! worn tonight for the first time and wow just wow I love them , I had put off getting heated socks as I thought they would be uncomfortable (sensitive feet) but I could not tell the difference apart from the warmth!! well done I will no doubt be shopping for other items very soon .
Good dispatch and delivery no issues
Hoodie and motorbike gloves
I recently bought the heated hoodie and motorbike gloves,I'm a motorbike instructor and am out in all weathers all year
Gloves first . Lovely ,warm ,last a long time but are very tight to get on . I got xlarge which is a size up for me but if my hands are damp I cannot get them on but with dry hands they are slightly too long so can't really get my proper fit. The label on the cuff is about 3 inches long and flaps about at speed ,if I cut it off does that affect my warranty? Apart from that happy with them . Hoodie is great lovely ,warm and with the extra battery power lasts a long time
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