The showroom guy, (Andy in Waterlooville) was excellent. Very knowledgeable, was honest and straight forward and knew all the products we were looking for in detail. Did not rush us and was not pushy.... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 6a Wellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, Hampshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Unfortunately it wasn't a good experience. The mattress arrived on the 26th October. The bed was supposedly to be delivered the same day. It didnt arrive. I phoned and the manager answered. He said h... Se mere
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Great quality products and fantastic service. Not only did they help us customise our requirements for two beds and a wardrobe, Ian in the Waterlooville branch went above and beyond to compare the ma... Se mere
I was looking for a new small double mattress for my son. I was helped enormously by Hassan who showed us various options and my son tried both firm and medium mattresses. We chose the one he preferre... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Waterlooville743
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 6a Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, Hampshire, Storbritannien
- 2392262746
4,7
Fremragende
412 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional service
Exceptional service, from choosing the bed in store to delivery and assembly, the staff were attentive and knowledgeable. Professional and friendly service
Highly recommend
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Waterlooville743
We're happy to hear that you received exceptional service, from choosing your bed to its delivery and assembly. We appreciate your recommendation and positive feedback regarding our team.
Mirror door broken on arrival 6 week to…
Mirror door broken on arrival 6 week to replace
26. januar 2026
Besvarelse fra Bensons For Beds - Waterlooville743
Thank you for your patience. I’m very sorry that your mirror door arrived damaged — this isn’t the experience we want for you.
I can confirm that we’ve discussed this with you. We appreciate this is longer than expected, and we sincerely apologise for the inconvenience this delay may cause.
If anything changes in the meantime, or if you need any further support, please feel free to contact us back — We are here to help,
Megan at Customer Care
New mattress delivery.
Staff at store were helpful and knowledgable. Delivery was prompt and we were kept informed of progress. Delivery team were helpful and friendly.
19. januar 2026
Besvarelse fra Bensons For Beds - Waterlooville743
We appreciate your positive feedback! We're happy to hear that our staff were helpful and knowledgeable, and that the delivery was prompt. It's great to know our delivery team was helpful and friendly.
Great service from start to finish &…
Great service from start to finish & well worth the wait, 😴 🛌
22. januar 2026
Besvarelse fra Bensons For Beds - Waterlooville743
We're glad you enjoyed your experience and appreciate your patience. Thank you for sharing your positive feedback with us; it means a lot!
Besvarelse fra Bensons For Beds - Waterlooville743
We're happy to hear that you had such a positive experience. Thank you for recommending our service to others; we appreciate it!
Great teamwork
From start to finish. Staff helpful and approachable. Nice delivery team and on time . Kept informed through out .
23. januar 2026
Besvarelse fra Bensons For Beds - Waterlooville743
We're happy to hear that our staff was helpful and approachable from beginning to end! We appreciate that you were kept informed and are glad about the delivery.
Excellent customer service in…
Excellent customer service in theshowroom. First class.
16. januar 2026
Besvarelse fra Bensons For Beds - Waterlooville743
We appreciate you taking the time to share your experience. We're so glad our showroom service met your expectations!
Very easy process and Hannah made the…
Very easy process and Hannah made the whole experience informative and straightforward
5. januar 2026
Besvarelse fra Bensons For Beds - Waterlooville743
We're happy to hear that the process was easy and informative. We appreciate you acknowledging the straightforward experience you had.
Had time to discuss options but not…
Had time to discuss options but not pushy at all
16. januar 2026
Besvarelse fra Bensons For Beds - Waterlooville743
We're happy to hear that you felt comfortable exploring options with us. Thank you for your positive feedback!
My husband accompanied me into the shop…
My husband accompanied me into the shop to have a look at the beds. My husband has limited walking and therefore it is always a very slow progress. The staff were very kind and understanding and in all it was a
very pleasant experience
19. januar 2026
Besvarelse fra Bensons For Beds - Waterlooville743
We're happy to hear that our staff showed kindness and understanding during your visit. We appreciate your positive feedback and are glad you had a pleasant experience in our shop. Thank you!
The mattress and service was fine but...
The mattress and service was fine but the additional bits are annoying. Firstly, you have to pay for delivery, even if you dont want it. I live within sight of the store and was happy to collect, but that notion was deemed as laughable... so in fact I am paying for delivery from their warehouse to their store. The sales person and delivery drivers were all nice an courteous but the post sales questonaires, the need for another app to manage your payment etc... is a nuisance.
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Waterlooville743
We appreciate your feedback and time. We regret the delivery policy and website created frustration. We'll review these points to improve our customer experience. We value your business.
Staff were very helpful and…
Staff were very helpful and knowledgeable about the products and gave useful advice. They were friendly and understood what we needed.
13. januar 2026
Besvarelse fra Bensons For Beds - Waterlooville743
Thanks so much for your review Carolyn! 😊
We’re really glad to hear our team were helpful, knowledgeable, and able to give you the advice you needed. It’s great to know they understood what you were looking for and made the experience a positive one.
If you need anything else at all, we’re always here to help!
- Megan at Customer Care⭐
Great job helping us out.
Our experience was great the moment we walked into the shop they were there to give us advice and help with all our questions we had.
7. januar 2026
Besvarelse fra Bensons For Beds - Waterlooville743
We’re so glad you felt welcome and got all the advice you needed – that’s what we aim for every time! 💜 Thank you for your positive review - Lauryn at Customer Care
Excellent Customer Service at Waterlooville Benson for Beds
We had the pleasure of an exceptional salesperson - Charles.
He combined deep product knowledge with genuine customer care, listened carefully, answered every question. At no point did he apply any pressure just customer service. Highly recommended and we purchased there and then ……. now looking forward a good nights sleep
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Waterlooville743
We're happy to hear that you enjoyed your experience with our team! We appreciate your highlighting the care and knowledge provided during your purchase. We are glad you're looking forward to a good night's sleep and thank you for your recommendation.
Great Customer Service
Recieved great customer service from the Waterlooville branch. Charles and the team are really friendly and helpful
4. januar 2026
Besvarelse fra Bensons For Beds - Waterlooville743
We appreciate you taking the time to share your positive experience at the Waterlooville branch. We are so glad to hear that our team was friendly and helpful! Thank you for your positive review – Lauryn at Customer Care 💜
An excellent experience today buying a…
An excellent experience today buying a new bed, Hannah gave great customer service and really took time to understand what i was looking for. Well done Bensons, well done Hannah.
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Waterlooville743
Hi Mr. Darking, we are so pleased you are happy with your product and the experience you have received. We do hope we can be of assistance in the future. Take care!
Kind Regards
Bensons for Beds Waterlooville
The delivery team did a great job came…
The delivery team did a great job came in cracked on and shared information on how to look after the mattress
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Waterlooville743
We're so glad the delivery team provided a great service and helpful information about mattress care! Thank you for sharing your positive experience with us.
Keaton - Team Bensons
Rachel was so helpful when I came to…
Rachel was so helpful when I came to her looking to buy a divan and mattress - she’s so knowledgeable! I am delighted with my items. Thank you Rachel!
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Waterlooville743
We're happy to hear that you found our team member so helpful and knowledgeable during your divan and mattress purchase. We appreciate your positive feedback and are delighted you're happy with your new items!
A pleasant buying experience,
A pleasant buying experience,
The assistant was very informative about the different kinds of mattresses and gave good advice on all the pros and cons so we could make the right choice of bed.
22. november 2025
Besvarelse fra Bensons For Beds - Waterlooville743
We're glad you enjoyed your experience. It's great to hear that our assistant was helpful and informative, providing you with the advice you needed to choose the right mattress. Thank you for your positive feedback,
Megan at Customer Care
Go see Andy, he's a good lad
I went to numerous bed/mattress shops and in every single one I was pounced upon as soon as I walked in the door, the difference with bensons for beds is I walked in they said Hi then left me to have a walk around and test out mattresses without anyone keeping on at me about them it really was a delight, I'd also like to say a massive THANK YOU to ANDY, he left me alone to have a good look and I found exactly what I wanted , then we I asked for his information or help he knew all there is to know about my mattress and also give me some great deals too,
I hope this is passed on to ANDY at your Waterlooville store.
24. november 2025
Besvarelse fra Bensons For Beds - Waterlooville743
We're happy to hear that you enjoyed your experience in our store. It's great to know that you appreciated the relaxed atmosphere and the assistance you received. We will certainly pass on your kind words to our team member at the Waterlooville store. Thank you for your positive feedback,
Megan at Customer Care
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