Heartfelt thanks to Josh who made taking my 85 year old mum to get a new bed a good experience . Patient , knowledgable , not at all pushy and happy to keep trying different mattresses etc. Have booke... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My mattress was delivered by Carl and Steve and I was extremely impressed with how efficient they were. They made light work of taking my old mattress for recycling and moving in the new one. I am so... Se mere
Perfection from start to finish. Care was taken in delivering the new bed and taking the other away. The bed is wonderful and l have never slept so well in the past. Great experience. Thank yo... Se mere
Virksomheden har svaret
Have bought several items all at different times.staff always very helpful and friendly. Bensons kept me informed on delivery updates.on day of delivery was given time slot which was helpful. Each ite... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Taunton114
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 3 Priory Fields, Priory Avenue, TA1 1QS, Taunton, Somerset, Storbritannien
- 1823423831
4,8
Fremragende
525 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Bensons For Beds - Taunton114
Thank you for the 5-star review! We value your feedback and can’t wait to see you again. Take care, Megan at Customer Care
We bought our first mattress as a young…
We bought our first mattress as a young couple and was greeted by Kerry. She was so polite and chat and had fantastic product knowledge. She mate the hole experience a breeze and was just really kind and bubbly. We will come back for anything else we need.
20. august 2025
Besvarelse fra Bensons For Beds - Taunton114
We appreciate you sharing your positive experience purchasing your first mattress. We're happy to hear that you found our team member polite, knowledgeable, and helpful, making the process easy. We look forward to assisting you again in the future, Megan at Customer Care
Besvarelse fra Bensons For Beds - Taunton114
We appreciate your positive feedback! We're so glad you enjoyed our service, delivery, and your fabulous bed. It was our pleasure to help you.
Take care, Megan at Customer Care
Excellent all round.
Great customer service from Kerry in the Taunton store. Very knowledgeable and listened to what we were looking for.
We had time to consider the options and was able to complete our order over the phone a couple of days later.
29. august 2025
Besvarelse fra Bensons For Beds - Taunton114
We're happy to hear that you had a great experience in our store. We appreciate that you felt listened to and had time to consider your options. Thank you for sharing your positive feedback, Megan at Customer Care
Excellent service.
Rob was brilliant and coped with an IT issue brilliantly.
The order was processed without fuss and I had all the information I needed.
Thank you.
27. august 2025
Besvarelse fra Bensons For Beds - Taunton114
We appreciate your positive feedback! We're so glad the order process was smooth and that all the information you needed was provided. We are happy the IT issue was handled well, Megan at Customer Care
Besvarelse fra Bensons For Beds - Taunton114
We appreciate you sharing your experience! We are so glad that our staff was helpful and friendly during your visit with us.
From the moment we stepped into the…
From the moment we stepped into the showroom we were not jumped on, makes every satisfying feeling to be allowed to browse freely.
Staff did announce themselves by stating if we require assistance they can be found on the sales desk.
Once had decided what we required then the staff were very knowledgeable and helpful.
19. august 2025
Besvarelse fra Bensons For Beds - Taunton114
We're happy to hear that you appreciated the showroom experience and our team's helpful approach. It's great to know our staff were knowledgeable when you needed assistance. Thank you for your feedback, Megan at Customer Care
Friendly and knowledgeable staff
Friendly and knowledgeable staff
Explained everything we needed to know
16. august 2025
Besvarelse fra Bensons For Beds - Taunton114
We are delighted to hear that our team was friendly, knowledgeable, and thorough in their explanations. Thank you for sharing your positive experience, Megan at Customer Care
Informative staff
The information we were given about the bed bases and mattresses was detailed and very helpful when making our choice.
11. august 2025
Besvarelse fra Bensons For Beds - Taunton114
Thank you for the amazing review! We take pride in providing detailed and helpful information to our customers to help them make the best choice for their needs. It was our pleasure assisting you in finding the perfect bed base and mattress.
Helpful good explanation of different…
Helpful good explanation of different mattresses
7. august 2025
Besvarelse fra Bensons For Beds - Taunton114
Thank you for the kind words! We're glad our team was able to provide a helpful explanation of our mattresses. It's our goal to make sure our customers have all the information they need to make the best decision for a good night's sleep. We appreciate your support, Megan at Customer Care
Besvarelse fra Bensons For Beds - Taunton114
Thank you so much for the kind words! We always strive to provide top-notch service and are thrilled to hear that we met your expectations. See you again soon!
Very helpful and informative and would…
Very helpful and informative and would deal with them again.
28. juli 2025
Besvarelse fra Bensons For Beds - Taunton114
Thank you for your kind words! We're delighted to hear that you had a positive experience with us and we look forward to the opportunity to work with you again in the future, Megan at Customer Care
Really easy to book and pay for a new…
Really easy to book and pay for a new bed / mattress on line
29. juli 2025
Besvarelse fra Bensons For Beds - Taunton114
Thank you for your positive feedback! We're thrilled to hear that our online booking and payment process was a breeze for you. We strive to make our customers' experience as smooth and convenient as possible. We appreciate your support, Megan at Customer Care
Helpful concise and clear.
29. juli 2025
Besvarelse fra Bensons For Beds - Taunton114
Thank you for the positive feedback! We strive to provide excellent and efficient service for our customers. It's great to hear that we were able to meet your expectations, Megan at Customer Care
Besvarelse fra Bensons For Beds - Taunton114
We appreciate your feedback and are so glad you found our staff pleasant and knowledgeable. We aim to provide helpful, pressure-free service.
Take care,
Megan at Customer Care.
This is no reflection on the beds which…
This is no reflection on the beds which are very good value for money , extremely well built and easy to assemble , having assembled many to date an “installers nightmare” is the new plastic packaging containing the (nuts, bolts, dowels washers etc) for assembly.
Having to cut into the plastic with a Stanley knife brings risk is cumbersome and is inseparable from the cardboard backing which prevents ♻️ not to mention the increase in assembly time!!
This requires a review to assess the above issues and improve the whole experience of assembly and safety.
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Taunton114
We appreciate your feedback on our beds' quality and assembly. We're sorry the packaging of the hardware caused difficulty, hindering recycling and increasing assembly time. We will review this to improve the assembly experience and to help us to become more environmentally friendly.
Thank you,
Megan at Customer Care.
Enjoyable Purchase Experience
Chris was very knowledgeable, gave us a lot of advice as we were not sure what type of mattress would suit us best and helped us with our decision. Not bad the mattress delivered yet but the sales experience was good
21. juli 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Taunton114
Thank you for your kind words, ! Helping customers make the right decision is what we strive for at our store. We hope your new mattress brings you the best sleep ever, Megan at Customer Care
Christopher
Christopher, was very knowledgeable and helpful. He explained the various options we might have regarding our choice of mattress, and some possibilities that we might not have considered. He also persuaded us to buy the premium divan base as it had superior construction, offered a wider range of fabrics and could be placed on castors. We were also able to purchase some new pillows which he again demonstrated to us and was well informed regarding their suitability to us as individuals. Although we have a Bensons for Beds closer to us, we decided to make the purchase from Taunton because of the excellent service and rapport we had with Christopher.
20. juli 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Taunton114
Thank you for your review, we are thrilled to hear that Christopher provided exceptional service and helped you make informed decisions on your purchase. We pride ourselves on offering a wide range of options and knowledgeable staff to ensure our customers are fully satisfied. We appreciate your loyalty and look forward to serving you again in the future. Sweet dreams on your new mattress and pillows, Megan at Customer Care
Besvarelse fra Bensons For Beds - Taunton114
Thank you for sharing your experience with us, Court! We are delighted to hear that our service has been brilliant for you. We strive to provide exceptional service to all of our customers, Megan at Customer Care
Kerry’s an indispensable asset the the company!!
Kerry was amazing!! Popped over to say hello once we had a bit of a look around and explained how everything is laid out!! She Showed us the different bed sizes and mattresses then left us to have another look around to make sure we found what we wanted!! Later, Kerry went through all the possible options in a very gentle and friendly manner!! We left having bought our new bed feeling like we had known Kerry for years and is an amazing asset to the business!! Kian who was in store at the time was also very friendly and polite!! If we are looking for a bed in the future we know exactly where to come and who to see!!
13. juli 2025
Besvarelse fra Bensons For Beds - Taunton114
Thank you for your kind words, we are thrilled to hear about your wonderful experience with Kerry and Kian! We can't wait to see you again in the future! Happy sleeping in your new bed, Megan at Customer Care
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.