Knowledgeable staff who were very helpful and did not try to steer us into making our decision, they just provided information and allowed us to try everything. Good range of products across all pr... Se mere
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Se, hvad kunderne siger
Our experience with Bensons for Beds, Taunton, Somerset was of pleasant and efficient colleagues. From the store itself when we bought our new mattress, Rob, once I described what I was looking for, t... Se mere
Virksomheden har svaret
The whole experience of purchasing a mattress was great. Huge choice at the Taunton branch. Rob the sales manager was exceptionally helpful. Delivery was as promised & faultless, Mattress brought... Se mere
Virksomheden har svaret
Excellent experience in-store, bur poor after-sales. Bed was delivered without wheels. Two man delivery on 17/05/2026 was very rushed . They couldn’t get away quick enough. Poor customer service.
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Taunton114
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 3 Priory Fields, Priory Avenue, TA1 1QS, Taunton, Somerset, Storbritannien
- 1823423831
4,7
Fremragende
549 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful staff took minutes to put…
Very helpful staff took minutes to put together, very happy from start to finish thanks
28. februar 2026
Besvarelse fra Bensons For Beds - Taunton114
sue bryant,
We're happy to hear that our staff were very helpful and quick to assemble your purchase. We appreciate your positive feedback and are grateful for your time!
Team Bensons
Great in the shop when having a browse
Great in the shop when having a browse, helpful when needed and not pushy in a sale. App payments do finance was easy, communication and emails, calls before was very good a delivered on time, bed was easy to make, orthopaedic mattress I had was well worth the money. The young pair delivering my items were very helpful. Would recommend
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Taunton114
Thank you so much for this fantastic review! We’re thrilled you had a great experience from browsing in-store to delivery. Glad the finance process was easy, communication clear, and that you’re loving your new orthopaedic mattress. Our delivery team will be chuffed to hear your kind words too. Really appreciate the recommendation, Megan at Customer Care 😊
Positive experience
We received helpful and friendly advice when visiting Bensons for Beds store in Taunton. It resulted in a sale and we are very happy with the bed frame purchased. The two assistants Warren and Daniel were very friendly and knew what they were doing putting the bed together for us. This was a great help.
14. februar 2026
Besvarelse fra Bensons For Beds - Taunton114
Thank you so much Georgina! Delighted to hear you received friendly, helpful advice at our Taunton store and that you’re happy with your new bed frame. Warren and Daniel will be thrilled to know their knowledge and assembly support made such a positive difference,
Megan at Customer Care
The service from the salesperson was fantastic.
The service from the salesperson was fantastic. Very professional. Answered any questions we had and made it totally hassle free. The delivery men Tom the driver and Nathan the driver’s assistant were also very professional and went the extra mile and even offered to take the bed upstairs for us which was very helpful. We were also kept fully informed about when our delivery was expected All round professionalism. I would highly recommend this Company.
15. februar 2026
Besvarelse fra Bensons For Beds - Taunton114
Thank you so much for your wonderful feedback :Linda! We’re delighted to hear that your salesperson provided fantastic, professional service and made the whole experience completely hassle‑free. It’s also great to know that Tom and Nathan went the extra mile during delivery — offering to take the bed upstairs is exactly the kind of helpful service we strive for. We’re pleased you were kept fully informed throughout the process and that everything felt smooth from start to finish. Thank you for your high recommendation — it truly means a lot to us,
Megan at Customer Care
We had plenty of advice and great…
We had plenty of advice and great attention!we were advised about delivery
9. februar 2026
Besvarelse fra Bensons For Beds - Taunton114
Thank you for your lovely review! 😊 We’re so pleased to hear you received plenty of advice and great attention during your visit, and that the delivery information was explained clearly. Your feedback is really appreciated,
Megan at Customer Care
Besvarelse fra Bensons For Beds - Taunton114
We appreciate you mentioning our friendly and efficient service; we are so happy you had a great experience.
Stewart - Team Bensons
Great Design and well made.
Delighted with the bed. Easily put together and very sturdy. The roll-away bed is very useful and saves space when not in use. Quick delivery and friendly staff.
17. november 2025
Besvarelse fra Bensons For Beds - Taunton114
We're delighted you're happy with the bed! It's great to hear it was easy to assemble and sturdy, and that the roll-away bed is useful. We appreciate your feedback on our quick delivery and friendly staff. Thank you for your positive review – Lauryn at Customer Care 💜
Besvarelse fra Bensons For Beds - Taunton114
We are happy to learn that you received excellent service from beginning to end, and we appreciate your positive feedback.
Stewart - Bensons Team
A great experience
Very friendly, helpful store manager. Lots of knowledge and guidance without any pressure. A great experience and would definately recommend to friends and family.
7. februar 2026
Besvarelse fra Bensons For Beds - Taunton114
We're happy to hear that our store manager was friendly and helpful, providing knowledge and guidance without pressure. We appreciate your recommendation!
- Jessica at Team Bensons
Stock clearance floor
Our salesman Chris was very good. Showed us what we requested plus the stock clearance that ment we were able to have all the things we wanted in our budget and to consider 0% interest free options. Great service great prices and deals
8. februar 2026
Besvarelse fra Bensons For Beds - Taunton114
We're happy to hear that you had a positive experience! It's great to know the assistance you received helped you find what you wanted within your budget, and that you were able to consider the interest-free options. Thank you for your feedback.
Great service, highly recommended
Great service from beginning to end by Bensons For Beds in Taunton..
Rob patiently talked us through all the Sealy mattress options then left us for a while so we could try them over and over again.
Once we selected the one we wanted the purchase process was easy.
On delivery day, team turned up on time, took the mattress upstairs with no complaints (room of your choice sir).
Easy end to end process and the bed delivered was the one we selected.
Cant say better than that!
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Taunton114
We're happy to hear that you received great service from beginning to end. It's great that the team member patiently guided you through the options and that the purchase process was easy. We appreciate your positive feedback regarding the delivery.
A1 Service
A1 service from the shop floor to delivering the mattress highly recommend
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Taunton114
We're glad you enjoyed your experience, and we appreciate your high recommendation. Thank you for taking the time to share your feedback with us!
Great Service…
Staff in the store and delivery team were faultless. . No fuss and delivered on time as promised
29. januar 2026
Besvarelse fra Bensons For Beds - Taunton114
We appreciate you sharing your positive experience! We are happy to hear that our store staff and delivery team were faultless and delivered on time.
We truly appreciate your feedback.
Megan at Customer Care
Great service
24. januar 2026
Besvarelse fra Bensons For Beds - Taunton114
Thank you for your positive feedback!
Tyler’s approach was very professional…
Tyler’s approach was very professional and very informative
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Taunton114
We appreciate your feedback and are happy to hear that you found the approach professional and informative. Thank you for sharing your experience!
Helpful and friendly staff at the store…
Helpful and friendly staff at the store and delivery guys helpful and courteous.
Thanks
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Taunton114
We're happy to hear that our staff and delivery team were helpful and courteous! We appreciate you taking the time to share your positive experience.
We knew what type of mattress we would…
We knew what type of mattress we would need when we visited the Taunton store yesterday. We met Colin after I rang the store for a chat and arranged to go in and see the mattresses for ourselves.
Colin is quite a character. Direct which we like. Really knowledgeable from many years experience. We tried 3 or 4 mattresses and purchased a mattress. Now awaiting delivery. Thank you Colin.
18. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Taunton114
We appreciate you taking the time to share your experience. We're glad you found someone knowledgeable to assist you in selecting the right mattress. We look forward to delivering your new mattress to you soon.
good illustration of range and pricing…
good illustration of range and pricing in the store. suited the products to what I wanted as the customer. Not pushy either.
30. december 2025
Besvarelse fra Bensons For Beds - Taunton114
We're so glad that you found our product range and pricing helpful, and that our team member understood your needs without being overly assertive! Thanks!
Great service
Great service, we had to exchange a faulty mattress, Colin in the Taunton store was very helpful, we had a new mattress within a few weeks.
11. januar 2026
Besvarelse fra Bensons For Beds - Taunton114
We're happy to hear that the exchange process went smoothly. It's great to know that our team was helpful and that you received a new mattress in a timely manner. Thanks for your feedback.
I was served by Rob in the Taunton and…
I was served by Rob in the Taunton and this is the second time he has served me. He was amazing. Very professional and friendly. He helped me find my products and looked for great deals on the after care. Excellent experience. I would not go anywhere else when purchasing a bed. I do need another one soon and I will be returning to Ron
14. januar 2026
Besvarelse fra Bensons For Beds - Taunton114
We’re so glad Rob gave you another amazing experience at Taunton! Professional, friendly, and finding great deals – that’s what we love to hear 💜 Thank you for your positive review - Lauryn at Customer Care
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