Very helpful staff, showed us arrange of matteress to test before buying one that was right for us
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were served by a friendly and helpful Steve in the Solihull showroom. He pointed out the various mattresses available, but then left us alone to inspect them. He touched base with us a couple of... Se mere
Virksomheden har svaret
We were greeted by Jess who was very pleasant & helpful. She showed us to the bed we were interested in buying & left us to try the various mattresses out. There was no pressure to purchase, so while... Se mere
Virksomheden har svaret
On entering the store we were greeted in a friendly manner by the salesman, who encouraged us to look around and try out the mattresses. He did not hover around us whilst we looked but he was knowle... Se mere
Virksomhedsoplysninger
Om Bensons For Beds - Solihull495
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit G3 Solihull Retail Park, B90 4LD, Solihull, West Midlands, Storbritannien
- 1217454529
4,6
Fremragende
116 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company and products
Good selection to choose from, I wanted three mattresses. Staff very helpful and on hand to assist, no waiting around. Over the last 20 yrs both beds and mattresses only from Bendson. Trusted company, good value and quality fantastic.
5. januar 2025
Besvarelse fra Bensons For Beds - Solihull495
We're happy to hear that you found a good selection and our staff helpful. We appreciate your continued trust in our company for beds and mattresses over the last 20 years. Thank you for your kind words, Megan at Customer Care
Lovely personal service from Jess!
Lovely, personal service from Jess, in the Solihull store. She couldn't have been more friendly, welcoming or helpful, both on the phone and in store, in assisting me with measurements and choice of fabrics and colours, when I was selecting a headboard for my spare room.Much appreciated!
29. december 2024
Besvarelse fra Bensons For Beds - Solihull495
We're happy to hear that you had such a positive experience in our Solihull store. We appreciate your kind words regarding the assistance you received with your headboard selection. It's great to know our team could help! Take care, Megan at Customer Care
When I ordered our double bed divan
When I ordered our double bed divan. The sales person was nice and not pushy. However, we had to pay £39.00 delivery, when questioned about this I was told they don't keep the beds in store and the cost included installation as there was a five year guarantee.
However, I've returned home to find a dirty plastic wrapped bed!
I feel that I have been mis sold this item. Apparently it costs another £30 to build it. I'm very disappointed Bensons! I've called you and informed the shop.
22. november 2024
Besvarelse fra Bensons For Beds - Solihull495
Thank you for sharing your feedback. We’re sorry for the disappointment caused and appreciate you bringing this to our attention. We’ve already passed your comments to the relevant team and have improved our internal process to prevent this happening again.
Thank you,
Megan at Customer Care
Bensons and Beds!
To see Jill support Steve the new employee to close the sale.
Jill was hands on and was able to understand our requirement, Steve was facilitating for us though
1. december 2024
Great store
Very helpful staff who gave us good information and helped us make the best decision.
25. november 2024
Friendly staff and was super customer
Friendly staff and was super customer
Er service
23. november 2024
Courtesy and advic of the assistant
17. oktober 2024
Pillows £65 each after spending £1400. On a mattress!!!
We had been in before and mature lady helped us find exactly what we needed,we were waiting on a moving date so couldn't order them but came back and ordered.very happy with the choice we made .but very disappointed in the cost of the pillows after spending nearly £1400 on a mattress I would at least thought you'd get 2 pillows to go with it..
8. november 2024
Carol helped us make the right…
Carol helped us make the right decision. Answered lots of questions and knew exactly what we were looking for.
24. oktober 2024
Good Experience
As soon as we arrived at the store Carol was amazing she quickly got to grips with our price range and requirements very helpful just waiting on delivery now and looking forward to our new mattress
15. oktober 2024
Great experience
The level of service I have received at the Marshall lake store has been outstanding over three transactions. Jill is knowledgeable, helpful with options and choices and goes the extra mile in terms of service. My first experience of buying a bed, led to my two further purchases.
10. oktober 2024
"Happy Dreams"
My Wife and myself were given time to explore the range of bedding,and were assisted by a very helpful sales lady in choosing a suitable bed for our comfort and we came from the store "Happy" with our choice
28. september 2024
Helpful employee results in positive experience
Jess, the Bensons For Beds employee, was kind, knowledgeable, and helpful in assisting us as we made our decision regarding a mattress. It was a lovely experience.
17. september 2024
A good choice of what I was looking for…
A good choice of what I was looking for - headboards. Well displayed and clearly priced.
Friendly and professional service.
16. september 2024
First purchase and was very impressed
First purchase and was very impressed. Ordered a stunning ottoman bed and it was delivered in a couple of days to suit my schedule. Had a call from the delivery team in advance and they were extremely respectful of our home. I'd definitely purchase again.
16. juni 2024
Very helpful staff who are…
Very helpful knowledgeable staff Jess was great , all in all a very pleasant experience
9. september 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.