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Bensons For Beds - Sheffield Archer Road179 Anmeldelser 

204
•
TrustScore 5 ud af 5

4,8

Soveværelsesmøbelbutik
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Lokation

Skift lokation

Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB Sheffield, South Yorkshire, GB

•
1142365219

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I went to buy a mattress and it was a very good experience. I am disabled and had to use my mobility scooter the staff were brilliant they had a lift and was helped in and out of it. The staff were ve... Se mere

Bedømt til 5 ud af 5 stjerner

Josephine at your Archer Lane, Sheffield, store. She couldn't have been more helpful, explanatory, patient and reassuring about what is, after all, a major purchase. Also Shelley, the manager, for her... Se mere

Bedømt til 5 ud af 5 stjerner

Good range of beds to choose from but above all the excellent care and knowledge of the salesperson, Richard who was wonderful. The delivery people were also brilliant even putting over shoes on befor... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very good help and advice when choosing the base and mattress. The old bed removal and new bed installation without any trouble. A good experience all round

Virksomheden har svaret

Virksomhedsoplysninger

  1. Soveværelsesmøbelbutik
  2. også i
  3. Madrasbutik
  4. Sengeforretning
  5. Sengetøjsbutik

Om Bensons For Beds - Sheffield Archer Road179

Skrevet af virksomheden

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Kontaktoplysninger

  • Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB, Sheffield, South Yorkshire, Storbritannien

  • 1142365219

4,8

Fremragende

TrustScore 5 ud af 5

204 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(204)

26.637 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

terrible customer service

I would like to make a complaint regarding the unsatisfactory customer service I experienced at the Archer Road store in Sheffield.

My wife was very interested in a mattress, but wanted my opinion before buying the mattress. I took half a day off work on Friday to view the mattress with her. We both liked the mattress and just needed to measure up at home.

The manager Lee assured us we had a couple of days to make a decision and would reserve it for us, and even removed the for sale card from the bed.

My wife returned the next day (Saturday/today) to make payment for the mattress. However we were told that the mattress had been given to someone else.

Given the fact my wife had her heart set on the mattress, plus I had taken time off from work to look at the mattress. You can imagine how disappointed we were on travelling across Sheffield again to place the order.

I phoned up the store and spoke to Lee to explain how disappointed I was. I was offered no real apology for the situation. I still can't understand why at the very least we weren't contacted, when the store had our contract details.

I feel the whole situation was handled very unprofessionally.

10. august 2024
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