Visited the Botley Road Oxford store and Kurtis was extremely helpful and knowledgable. He helped us find the right mattress in no time at all. Great service and would highly recommend visiting this s... Se mere
Virksomheden har svaret
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Visited the Botley Road Oxford store and Kurtis was extremely helpful and knowledgable. He helped us find the right mattress in no time at all. Great service and would highly recommend visiting this s... Se mere
Virksomheden har svaret
The sales representatives were very friendly and helped us to find a perfect bed which met our health requirements. I highly recommend castelle in Oxford branch, she is very helpful.
Virksomheden har svaret
Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... Se mere
Virksomheden har svaret
Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff is very helpful. They gave me great suggestions and let me easy to make a good choice. Thanks so much.
The manger Mr Kurtis from oxford store always give best customer service and help in every way
We are the customer from a long time
The lady who served us was very good at her job we bought a bed plus two pillows excellent service.
Very informative staff member, who was friendly & not too pushy with the sales pitch! Great support from the Oxford store.
I got to Oxford store,the staff greeted me very kindly and explain clearly what I want.
The situation regards my searching, and identifying a bed and base through the Benson's Store Manager in Oxford has been excellent. His patient listening, patient explaining - also taking into account my ND communication style - was a great help in helping me choose both base and mattress which took several months. I very much appreciated the detail and care he also took in laying out and explaining the quite complex financial arrangements taking into account the first bed and finally the second and much better choice of bed.
Excellent experience. Julia was very knowledgeable and she didn't pressure us at all to make a decision there and then. She made everything very easy and clear to understand.highly recommend
The staff were friendly and helpful.
The bed I wanted was in stock and can be supplied quickly.
Purchased 3 ottoman beds from the Oxford Branch…. Julie was really helpful gave us 101 different options, she wasn’t pushy but very informative. Price was great advised Delivery date and we left the store very happy
The sale assistant Julie was very helpful and explained everything about the different matters that I was looking for.
Showroom was inviting and organised. Helpful and knowledgable staff. very happy
Purchased a pillow for £80. Had it for couple of days, unused in pack. Realised they do a narrower version for my neck. Took back to Oxford store literally exchange (not refund) and blank refused even though still in packaging. Manager was horrible, no sense of sympathy for the £80 cost of such an item. Wouldn’t go back. Particularly disheartened by the managers attitude and approach.
The lady who dealt with my husband and myself was excellent. She spent a lot of time with us making sure that the bed and base and pillows we were ordering was right for us. Very pleased with her service
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.