We came in to your Oldbury shop to look for a new bed on Friday 27/12/2024 we were greeted by your salesman Daniel who explained how the prices on the information cards for each bed works then left us... Se mere
Lokation
Skift lokationOldbury Green Retail Park, Oldbury Road, B69 3DD Oldbury, West Midlands, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Deliveries perfect , mattress ok , sales man forgot to mention that if I need to change mattress under 40 days guarantee will cost 10%of mattress value.. it’s no good to put this in small print ! Neve... Se mere
Virksomheden har svaret
Really helpful, quick and easy process.
Virksomheden har svaret
Very helpful and honest
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Oldbury Road Retail Park
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Oldbury Green Retail Park, Oldbury Road, B69 3DD, Oldbury, West Midlands, Storbritannien
3,1
Middel
5 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
40 days exchange guarantee
Deliveries perfect , mattress ok , sales man forgot to mention that if I need to change mattress under 40 days guarantee will cost 10%of mattress value.. it’s no good to put this in small print ! Never again thanks bensons for beds !
22. februar 2026
Besvarelse fra Bensons For Beds - Oldbury Road Retail Park
Thank you for your feedback, and I’m sorry to hear you were not made aware of the Comfort Guarantee charge at the point of sale. The 10% fee is included in our published terms and is accessible for customers to review, but I understand your frustration and appreciate you raising this. We’ll make sure your comments are passed on to the team to help improve how this information is communicated in future,
Megan at Customer Care
Besvarelse fra Bensons For Beds - Oldbury Road Retail Park
We are happy to hear that our process was helpful, quick, and easy for you. Thank you for your positive feedback, Megan at Customer Care
Bought a ex display Tempor mattress…
Bought a ex display Tempor mattress from the Oldbury branch over £1000. I arranged for it to be collected the next day. Was assured the mattress would be removed from display and wrapped ready for collection.
On arriving to collect mattress was still on the bed in the showroom. Was told you have got it cheap and would have to take it unwrapped and wash the cover when we got it home. If it got soiled in transit. Eventually they wrapped it up. Absolutely disgraceful customer service. Tony Workman
9. februar 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Oldbury Road Retail Park
We appreciate you bringing this to our attention. We're sorry to hear that the collection of your mattress didn't meet expectations. We'll review what happened to ensure our service aligns with what we promise. Thank you for your feedback, Megan at Customer Care
Very helpful and honest
13. januar 2025
Besvarelse fra Bensons For Beds - Oldbury Road Retail Park
We're glad our helpfulness made a positive difference. Thank you, Megan at Customer Care
Bed purchase
We came in to your Oldbury shop to look for a new bed on Friday 27/12/2024 we were greeted by your salesman Daniel who explained how the prices on the information cards for each bed works then left us alone to look around. We said we had purchased a mattress 9 years ago from the harbourne shop and liked the mattress but couldn't remember it's name so daniel looked up on the computer and found our order from then and found the name.He then phoned a colleague in the kidderminster branch to ask him what would be the closest mattress to it nowadays as he had been with the company much longer than he had.
27. december 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.