I buy mattress and bed frame from bensons. I like the mattress. I have little issue with the quality of bed. It was delivered me almost a month late then initially agreed date which I am hoping some c... Se mere
Lokation
Skift lokationUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Personnel were friendly, helpful and very efficient. The showroom is well set out. Because I have purchased from this store before, Alex was able to look up my previous purchase and find me todays... Se mere
Virksomheden har svaret
Great service from start to finish. The sales team were extremely knowledgeable and helpful. We were kept informed throughout and the delivery and assembly was great. Would highly recommend.
Virksomheden har svaret
Very helpful person in the shop, with advice on buying the 2 mattresses. The 2 delivery people, were quick, efficient, polite and hard working. Very impressed, will certainly use Bensons again.
Virksomhedsoplysninger
Om Bensons For Beds - Nottingham208
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, Storbritannien
- 1159598967
4,7
Fremragende
625 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Overall okayies but my order delayed few weeks
I buy mattress and bed frame from bensons. I like the mattress. I have little issue with the quality of bed. It was delivered me almost a month late then initially agreed date which I am hoping some compensation but not sure yet. Delivery experience was nice , they put my bed / mattress in the room of my choice.
17. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Great service from start to finish.
Great service from start to finish.
The sales team were extremely knowledgeable and helpful.
We were kept informed throughout and the delivery and assembly was great.
Would highly recommend.
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Nottingham208
Thank you for your wonderful feedback! We're delighted to hear that you experienced great service from start to finish. It's fantastic that our sales team was knowledgeable and helpful, and that you were kept informed throughout the process. We're also pleased that the delivery and assembly were great.
Team Bensons
Very impressed with Bensons
Very helpful person in the shop, with advice on buying the 2 mattresses.
The 2 delivery people, were quick, efficient, polite and hard working. Very impressed, will certainly use Bensons again.
10. august 2026
Knowledgeable staff
Knowledgeable staff. Mattress was taken upstairs and old one removed.
16. august 2026
Besvarelse fra Bensons For Beds - Nottingham208
We're so glad our team provided excellent service and handled the mattress delivery and removal efficiently for you. We appreciate your kind words!
Team Bensons
Personnel were friendly
Personnel were friendly, helpful and very efficient.
The showroom is well set out. Because I have purchased from this store before, Alex was able to look up my previous purchase and find me todays
equivalent, hence the sale was very quick and easy.Just how I like customer service to be. Thank
you Alex.
17. august 2026
Besvarelse fra Bensons For Beds - Nottingham208
We're so pleased to hear about your excellent experience at our store! It's wonderful that our team was friendly, helpful, and efficient, and that you found our showroom well set out. We're especially glad that we could make your purchase quick and easy.
Team Bensons
The member of staffswhich helped us to…
The member of staff which helped us to pick the right pillow an mattress that was best for us and the delivery drives who drop mattress off an took our old one away
16. august 2026
Besvarelse fra Bensons For Beds - Nottingham208
We're so pleased to hear that our staff member helped you choose the perfect pillow and mattress. It's wonderful that our delivery team was efficient in dropping off your new mattress and taking away your old one.
Team Bensons
Paul and Ian were fantastic!
Paul and Ian were extremely professional and assembled the bed perfectly.
My daughter is so happy and we wanted to say a huge thank you to the company for having clear communication throughout.
10/10 for exceptional customer service!
13. august 2026
Besvarelse fra Bensons For Beds - Nottingham208
Thank you for your wonderful review! We are so pleased to hear that our team provided professional service and assembled the bed perfectly. It's fantastic that your daughter is happy and that our communication was clear throughout. We truly appreciate your kind words about our customer service!
Team Bensons
A great experience both with purchasing…
A great experience both with purchasing and delivery. Couldn't have been better. Staff at the store and the delivery guys were excellent.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Nottingham208
We're so pleased to hear you had such a great experience with both your purchase and delivery. It's wonderful that our store staff and delivery team were excellent. Thank you for your kind feedback!
Team Bensons
Great Experience
Went in looking for a new bed for our new house and the sales associate/manager Declan was amazing! He showed us the new sleep technology, helped us set it up and showed us all the beds with ease. He gave us the best deal and i am so happy with what we picked out.
11. august 2026
Besvarelse fra Bensons For Beds - Nottingham208
We're so pleased to hear you had such a positive experience finding a new bed for your home! It's wonderful that our team member was able to provide amazing service, introduce you to new sleep technology, and help you find the perfect bed with ease. We're delighted you're happy with your choice!
Team Bensons
Benson beds ha be a really a good…
Benson beds ha be a really a good selection of beds to fit everyone’s needs !! Shop manager ash at Nottingham store now the products he sells inside out ! Ash was helpful and new product he was selling
8. august 2026
Ray was extremely helpful and had all…
Ray was extremely helpful and had all the answers to my questions. He was not pushy unlike some sales people at other stores. He had practical advise when asked and made the process easy. He was honest about delivery and removal costs.
4. august 2026
Besvarelse fra Bensons For Beds - Nottingham208
Thank you for sharing your experience! We're delighted to hear that Ray was so helpful, knowledgeable, and honest throughout the process. It's great to know his practical advice and no-pressure approach made choosing your purchase easy and enjoyable. We'll be sure to pass on your kind comments to him.
Thank you for your positive review - Lauryn at Customer Care 💜
The delivery of our bed.
The people delivering the new bed contacted us to let us know what time they would arrive. They were very efficient & worked quickly together, but also made time to explain about the best way to prolong the life of the mattress.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Nottingham208
We're so pleased to hear that our delivery team provided such efficient service and took the time to offer helpful advice on caring for your new mattress! Thank you for your positive feedback.
Team Bensons
Declan made the purchase very easy and…
Declan made the purchase very easy and maximised our savings which was great!
3. august 2026
Besvarelse fra Bensons For Beds - Nottingham208
We're so pleased to hear that Declan made your purchase easy and helped you maximise your savings! Thank you for your wonderful feedback.
Team Bensons
Besvarelse fra Bensons For Beds - Nottingham208
We're so pleased to hear that your experience was good from start to finish and that your delivery arrived on time. Thank you for your positive feedback!
Team Bensons
Ash was great
Ash was great. No hard sell but explained all the right type of beds & showed what pillows were available. Would highly recommend
2. august 2026
Besvarelse fra Bensons For Beds - Nottingham208
We're so pleased to hear that our team member was great and explained all the right types of beds and showed the available pillows without any hard selling. It's wonderful that you would highly recommend us!
Team Bensons
Besvarelse fra Bensons For Beds - Nottingham208
We're so pleased to hear you had such a positive experience with both your new mattress and our service! Thank you for sharing your feedback with us. Have a wonderful sleep!
Team Bensons
Didn't feel rush or pressured into…
Didn't feel rush or pressured into making a decision was given time to look around.
Gentleman called Ray took my order was really helpful and informative
1. august 2026
Besvarelse fra Bensons For Beds - Nottingham208
Thank you for your wonderful review! We're delighted to hear that you felt no pressure and had plenty of time to look around. It's fantastic to know that Roy was so helpful and informative.
Team Bensons
Fantastic service good choice and value…
Fantastic service good choice and value for money
2. august 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Nottingham208
We're delighted to hear that you experienced fantastic service and found our selection offered great value for money. Thank you for your wonderful feedback!
Team Bensons
Staff at the store in Nottingham very…
Staff at the store in Nottingham very helpful
We have been updated on a regular basis
Delivery drivers very efficient
3. august 2026
Besvarelse fra Bensons For Beds - Nottingham208
We're so pleased to hear that our Nottingham store staff were very helpful and that you were kept updated regularly. It's wonderful that our delivery drivers were very efficient. Thank you for your kind feedback!
Team Bensons
Damaged ottoman and non- existent headboard…
Ottoman damaged on arrival and headboard did not even arrive. No explanation given. All had to be reordered leading to another delay. Having spent nearly £4,000 in total with mattress extremely aggrieved at service between ordering and delivery
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Nottingham208
We are very sorry to learn of the issues you experienced with your order, including the damaged ottoman on arrival and the missing headboard, which then required reordering and caused further delays. We would like the opportunity to investigate this matter further and review what happened with your order. Could you please provide your order details via the request we have sent.
Please accept our sincere apologies for the inconvenience and disappointment caused,
Bensons for Beds
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