We were very impressed by the young salesman in store when we visited. He was very knowledgeable about the products, but at the same time we did not feel pressurised to buy.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... Se mere
Virksomheden har svaret
Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. B... Se mere
Virksomheden har svaret
My in-store experience was excellent, and the staff were very helpful. It's critical to try a mattress before you buy in my opinion and Benson's is one of the few places you can that.
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Northwich600
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, Storbritannien
- 1606352657
4,6
Fremragende
324 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
Great customer service. Staff at Northwich branch were very helpful and helped me when I was in a bit of a hurry!
18. december 2023
Besvarelse fra Bensons For Beds - Northwich600
We are so pleased to hear about your positive experience with our team at the Northwich branch! It's wonderful to know they were able to assist you efficiently, especially when you were in a hurry. Thank you for your kind words.
Team Bensons
Knew what I wanted and offered good…
Knew what I wanted and offered good service with additional products
3. januar 2024
Besvarelse fra Bensons For Beds - Northwich600
We're delighted to hear that you received good service and found additional products that met your needs. It's wonderful to know our team could assist you so well!
Team Bensons
A good experience
The store was very welcoming, well laid out and had a good range of mattresses and information on each.
But in particular, the salesman we dealt with was extremely pleasant, welcoming and professional and was a pleasure to deal with.
3. januar 2024
Besvarelse fra Bensons For Beds - Northwich600
Thank you for your wonderful review! We are so pleased to hear that you found our store welcoming and well-organized, with a great selection. We're especially delighted that our salesman made your experience so pleasant and professional.
Team Bensons
Besvarelse fra Bensons For Beds - Northwich600
We're so pleased to hear you found our advice excellent and are happy with your product purchase! Thank you for your wonderful feedback.
Team Bensons
Store assistant was extremely helpful…
Store assistant was extremely helpful and knowledgeable
2. januar 2024
Besvarelse fra Bensons For Beds - Northwich600
We're so pleased to hear you had such a positive experience with our store assistant! It's wonderful to know they were extremely helpful and knowledgeable. Thank you for sharing your kind feedback.
Team Bensons
Great efficient process thank you
28. december 2023
Warm welcome on arrival
Warm welcome on arrival. Very knowledgeable engaging member of staff. Applied maximum discounts and fully explained everything
27. december 2023
Very helpful staff
28. december 2023
Helpful
Helpful with knowing what mattress to purchase
Discounted mattress
Nice staff
28. december 2023
Store ordered incorrect frame, inadequate customer service.
Store did a good job at helping me find my bed and mattress. Delivery & assemblers were great. However, the store ordered me the incorrect bed (standard instead of Ottoman) which was fine. But, I had to go through many hoops and phone calls (total of 8) to get it resolved. Customer services confirmed the store were at fault, but the Store refused to pay the difference for their error and Customer Services were unable to rectify. When the store finally came to a workable solution and confirmed the order had been amended, it hadn't due to waiting on an offer - but received no communication to let me know of the delay, and requiring another phone call. Overall, inadequate service.
21. december 2023
Very helpful staff
Very helpful staff. Mike took his time to explain the differences between mattress’s, to make sure we got the best to suit us. Thank you
8. december 2023
The member of staff was helpful and…
The member of staff was helpful and polite
The problem I had was finding the store even though I stood outside the location there was no Benson sign and I nearly walked away. This needs addressing
29. november 2023
Delivery charge…
Adding to my last review regarding a sofa bed I must add as on another review the delivery charge of £39 out ways any discount you get and doesn't even include unpacking item and taking packaging away
26. november 2023
Uopfordret anmeldelse
The layout and range was most…
The layout and range was most impressive. The extremely patient and good humoured attention from your staff , particularly young Brandon made the viewing and purchase experience really quite enjoyable.
17. november 2023
Very relaxed in the shop not to pushy…
Very relaxed in the shop not to pushy all my questions were answered and was given great advice 👍
12. november 2023
wide selection of mattresses available…
wide selection of mattresses available for what we were looking for. Helpful and informative assistant. Price was competitive.
11. november 2023
Great customer service from the staff
Great customer service from the staff, very helpful and informative of the products and made sure I was making the right choice for my needs.
4. november 2023
Pleasant young lady who understood our…
Pleasant young lady who understood our request.Single mattress for spare room on budget Excellent display to choose from. Paperwork was easy to complete. THankyou.
7. november 2023
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