Bensons For Beds - Luton222 Anmeldelser 341

TrustScore 5 ud af 5

4,8

Unit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD Luton, Bedfordshire, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Benson for beds good reliable service was good furniture is very well made no complaints. True to size accommodating staff are brilliant always ready to help. Everything about this company is good. No... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Five stars for Patrycja at the Luton Chaul End branch! She went above and beyond to assist us with our purchase. She listened to our requirements, offered expert guidance on bedroom options, and showe... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Bought a mattress from the Luton branch recently and had a really good experience! Patrycja was very helpful throughout, taking the time to explain the different options and answer all my question... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The staff that assisted us in the shop was knowledgeable and spent time with us to understand our needs. Managing the order and paying through the portal was very easy and straightforward. The deliver... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Soveværelsesmøbelbutik
  2. Sengeforretning
  3. Sengetøjsbutik
  4. Madrasbutik

Om Bensons For Beds - Luton222

Skrevet af virksomheden

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Kontaktoplysninger

  • Unit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD, Luton, Bedfordshire, Storbritannien

  • 1582507626

4,8

Fremragende

TrustScore 5 ud af 5

341 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Everything was great

Everything was great. the delivery guys handled everything professional

26. juni 2026
Bensons For Beds - Luton222-logo

Besvarelse fra Bensons For Beds - Luton222

We're so pleased everything was great and our delivery team was professional. Thank you!

Team Bensons

Bedømt til 5 ud af 5 stjerner

The delivery people were very prompt…

The delivery people were very prompt and efficient putting the bed up and very courteous.

26. juni 2026
Bensons For Beds - Luton222-logo

Besvarelse fra Bensons For Beds - Luton222

We're so pleased our delivery team was prompt, efficient, and courteous. Thank you for your feedback!

Team Bensons

Bedømt til 5 ud af 5 stjerner

Benson for beds good reliable service…

Benson for beds good reliable service was good furniture is very well made no complaints. True to size accommodating staff are brilliant always ready to help. Everything about this company is good. No complaints. Highly recommend.

22. april 2026
Bensons For Beds - Luton222-logo

Besvarelse fra Bensons For Beds - Luton222

We're so pleased you found our service reliable, our furniture well-made, and our staff brilliant. We truly appreciate your high recommendation!

Team Bensons

Bedømt til 5 ud af 5 stjerner

The staff I met that day was very… was helpful

The staff I met that day was very polite and helpful in selecting the best mattress and bed, it was a good experience

16. juni 2026
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Besvarelse fra Bensons For Beds - Luton222

We're so pleased our team was polite and helpful in selecting your mattress and bed. Thank you for your kind feedback!

Team Bensons

Bedømt til 5 ud af 5 stjerner

Very satisfied

The staff that assisted us in the shop was knowledgeable and spent time with us to understand our needs. Managing the order and paying through the portal was very easy and straightforward. The delivery team was also great, careful and professional.Very satisfied.

31. maj 2026
Bensons For Beds - Luton222-logo

Besvarelse fra Bensons For Beds - Luton222

We're so pleased to hear our staff was knowledgeable and took the time to understand your needs. It's wonderful that managing your order was easy and our delivery team was professional. Thank you for your positive feedback!

Team Bensons

Bedømt til 5 ud af 5 stjerner

Helpful staffs! - Luton Branch

Bought a mattress from the Luton branch recently and had a really good experience! Patrycja was very helpful throughout, taking the time to explain the different options and answer all my questions. She was knowledgeable, attentive and made the whole process much easier without being pushy.

The ordering process was smooth and straightforward and Steve was also great, friendly and helpful in making sure everything was sorted properly.

Really pleased with the service I received and would happily recommend the Luton store!!

28. maj 2026
Uopfordret anmeldelse
Bensons For Beds - Luton222-logo

Besvarelse fra Bensons For Beds - Luton222

We are so pleased to hear you had such a positive experience with us! It's wonderful that our team members were knowledgeable, attentive, and made the process easy and pressure-free. We appreciate your kind recommendation.

Team Bensons

Bedømt til 5 ud af 5 stjerner

Outstanding Customer Support!

Five stars for Patrycja at the Luton Chaul End branch! She went above and beyond to assist us with our purchase. She listened to our requirements, offered expert guidance on bedroom options, and showed great patience throughout our visit. Exceptional, professional service from start to finish. she is a credit to the team!

28. maj 2026
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Besvarelse fra Bensons For Beds - Luton222

We're so pleased to hear you received such exceptional and professional service! It's wonderful that our team member offered expert guidance and showed great patience. Thank you for your kind feedback!

Team Bensons

Bedømt til 5 ud af 5 stjerner

The sales representative in Luton store…

The sales representative in Luton store shameela was amazing.she was very patient with us and answered all our questions and was very reassuring.

25. maj 2026
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Besvarelse fra Bensons For Beds - Luton222

We're so pleased you had such a wonderful experience! It's great our team member was patient and reassuring. Thank you for your kind words!

Team Bensons

Bedømt til 5 ud af 5 stjerner

Good experience

The staff was welcoming and friendly. Shameela provided a thorough store tour, explained the features of the various beds and mattresses, and answered all our questions. The customer service was outstanding.

23. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Bensons For Beds - Luton222

We're so pleased to hear about your outstanding customer service experience! It's wonderful that our team provided a thorough tour and answered all your questions. Thank you for your kind words.

Team Bensons

Bedømt til 5 ud af 5 stjerner

Bensons For Beds in Bedfordshire.

Very helpful and polite sales person and explained everything fully.

15. maj 2026
Bensons For Beds - Luton222-logo

Besvarelse fra Bensons For Beds - Luton222

We're so pleased our salesperson was helpful and explained everything fully. Thank you!

Team Bensons - Jess

Bedømt til 5 ud af 5 stjerner

Great delivery

Great delivery - comfy bed

15. januar 2026
Bensons For Beds - Luton222-logo

Besvarelse fra Bensons For Beds - Luton222

We're so glad you found our delivery great and the bed comfy! We appreciate your kind words.

Team Bensons - Jess

Bedømt til 5 ud af 5 stjerner

beds

It was a very nice experience for me, and nice to meet lovely people at Benson Beds. We are very happy with our purchases. thanks bemson beds

16. maj 2026
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Besvarelse fra Bensons For Beds - Luton222

We're so happy to hear you had a very nice experience and enjoyed meeting our lovely team. We appreciate your kind words!

Team Bensons - Jess

Bedømt til 5 ud af 5 stjerner

The service was exemplary throughout

The service was exemplary throughout. I was very pleasantly surprised! Purchased a mattress for my daughter. She is so comfortable on it she never wants to get out of bed!

11. maj 2026
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Besvarelse fra Bensons For Beds - Luton222

We are so happy to hear that our service was exemplary and that your daughter is enjoying her new mattress so much! Thank you for sharing your positive experience.

Team Bensons

Bedømt til 5 ud af 5 stjerner

I went in just to browse but walked…

I went in just to browse but walked away with a bargain on a double headboard.
Steven was incredibly helpful throughout the process thanks for the great advice, mate. Much appreciated!
Much recommended

11. maj 2026
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Besvarelse fra Bensons For Beds - Luton222

Thanks so much for the great review! We’re delighted Steven could help you find a bargain on your headboard — we’ll be sure to pass on your kind words. Very much appreciated! 😊

Bedømt til 2 ud af 5 stjerner

We visited the store looking for a…

We visited the store looking for a single bed and found one we really liked, so we decided to go ahead with the purchase. The lady who assisted us was extremely friendly, helpful, and professional throughout the process. She was the only reason we felt comfortable completing the purchase.
Unfortunately, the rest of the staff were not welcoming at all. We wanted to view the bed from all sides, but when we asked for assistance, we were simply told to “turn on the lights,” and no one was willing to help move the bed so we could inspect it properly. Their customer service and attitude were very disappointing, with rude and uncooperative body language that made us feel unwelcome.
As we urgently needed the single bed, we had no other option but to proceed with the purchase. Otherwise, we would not have bought the bed or recommended this branch to anyone. Apart from the lady who served us, the overall customer service experience was extremely poor.

10. maj 2026
Uopfordret anmeldelse
Bensons For Beds - Luton222-logo

Besvarelse fra Bensons For Beds - Luton222

Thank you for taking the time to share your feedback about your recent visit to our store. Please accept our sincere apologies for the disappointing experience you described. You should have been offered full assistance when viewing the bed, including help inspecting it properly from all angles. We truly regret that you felt pressured to proceed with the purchase due to urgency rather than confidence in the service provided. Your feedback is extremely important to us and will be shared with the store management team so this behaviour can be addressed and further training provided.

Thank you for your feedback

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