Top notch knowledge from Martin. Led me through what mattress is correct for how I sleep via a mattress machine that tells me what’s best for me. From there I was able to make a purchase all the while... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 5 Willowbrook Retail Park, Derby Road, LE11 5HG Loughborough, Leicestershire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When we arrived at the store Ram showed us exactly what we were looking for with no uncomfortable pressure of sale, The whole experience from order through manufacture and despatch to delivery was bri... Se mere
Virksomheden har svaret
The delivery guys were very friendly. The delivery was very quick and very careful not to damage the property moving the large mattress. Clear instructions to advice regarding letting the mattress bre... Se mere
Virksomheden har svaret
We knew vaguely what type of mattress we wanted. The sales lady was very helpful and patient, showing us different mattresses before we decided. Then showed various divan based and headboards. We orde... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Loughborough262
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 5 Willowbrook Retail Park, Derby Road, LE11 5HG, Loughborough, Leicestershire, Storbritannien
- 1509264450
4,8
Fremragende
350 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
What a let down
Plenty of choice, no pressure, great sales team.
But when it came for the bed to be delivered only half the order was available on the agreed delivery date.
Bensons could not give me a date for the balance of the order so I cancelled . I had to go back to the store for a refund
2. januar 2025
Besvarelse fra Bensons For Beds - Loughborough262
We're glad you enjoyed your experience with our great sales team and the selection we offer. Thank you for your positive feedback, Megan at Customer Care
Excellent customer service.
2. januar 2025
Besvarelse fra Bensons For Beds - Loughborough262
Thank you for your 5 star review Dawn. Take care, Megan at Customer Care
Besvarelse fra Bensons For Beds - Loughborough262
We're happy to hear that you found our team knowledgeable and helpful. Thank you for sharing your positive experience with us, Megan at Customer Care
Great service
31. december 2024
Excellent customer service from start…
Excellent customer service from start to finish. Martin was useful and not pushy at all, going through all the options. Went back later that day to order and was really happy with the deal I was given, very happy with everything, would highly recommend!
18. december 2024
Great deal
Great deal, staff could not have been more helpful and very quick delivery ( ex display mattress). Also got two pillows, king size duvet and two mattress cleaning agents with the deal.
16. december 2024
Satisfied Customer. I explained what my needs were and…
I explained what my needs were and Martin quickly understood and was able to point me in the right direction to enable me make a choice. He was also able to give advice regarding a previous purchase and whether the guarantee had expired.
23. november 2024
Great customer service
Great customer service. No pressure selling in the shop. The sales assistant was very helpful answering all our questions and giving useful advice. Communication and delivery all went smoothly and at the times quoted.
25. oktober 2024
Very friendly staff
Very friendly staff, very helpful went above and beyond to help me lots of options on offer..
13. november 2024
Very pleasant
Very pleasant, friendly and helpful staff.
Made shopping for a new bed and mattress extremely easy.
10. november 2024
The member of staff we dealt with was Mick the manager.
The member of staff we dealt with was very helpful, polite and patient with us as we chose a new mattress. He did not push us but gave us the time to choose. Very happy with the experience.
6. november 2024
A good experience
Good range of beds to try. Helpful staff with no pressure to purchase.
27. oktober 2024
No hard sell
No hard sell, requirements listened to and beds and mattresses recommended in a relaxed way.
22. oktober 2024
We met Mick
We walked into your Loughborough store and met Mick we had a long chat to find out our needs he wasn't a pushy guy and he suggested a mattress after a long conversation we went on to try five or six beds including the one he suggested so we had a nice experience ps we bought the mattress he suggested
12. september 2024
Going the extra mile.
The Manager in the shop at Loughborough was very helpful and I felt he went that extra mile to comply with my request regarding colours as he said he was having some new colour swatches arriving soon. One of the colours was perfect so I would like to personally thank him for his valuable assistance.
11. september 2024
Everything is bad
29. august 2024
Commitment to selling the right product
A new team member introduced himself to me. It was his 3rd day. I asked him a question for which he didn't know the answer. He apologised and explained he would need to ask the manager once he was free. The manager then came to assist. The new team member was clearly taking in the information as much as I was. Due to time I had to leave and return another day. This time it was Jeanette who assisted me. She was very thorough. When I explained the need to defer the delivery date she spent time to find a suitable option.
All 3 committed to selling me the right product for me.
24. august 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.