Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Se mere
Virksomheden har svaret
Unit 7 Parc Pemberton Retail Park, SA14 9UZ Llanelli, Carmarthenshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Se mere
Virksomheden har svaret
We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... Se mere
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... Se mere
As my wife and I are in our eighties we were a bit apprehensive and nervous in buying a new bed but the salesman ( John, at the Pemberton, Llanelli store ) immediately reassured us. He explained the... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Member of staff, John was great. Friendly, informative and not pushy unlike some. Good sense of humour too!
Very friendly and good service
All paperwork undertaken very efficiently.
Liked the service.not quite sure about not being able to get credit terms not offered nor the free pillow you offered on line.im not sure wether I have 5or 8year guarantee.
John was very helpful and easy to talk with. Easy to find the bed we wanted
Excellent service as expected from my previous purchase
Excellent service and advice at Llanelli store.
Can’t fault Bensons - this is the 4th, bed bought from the store.
Pros:
- Their staff in the Llanelli store (Very helpful, always called to give updates)
- Their delivery drivers (Very nice and professional guys)
- Good product (only the first day however very comfortable and looks good)
Cons:
- Their customer service. (couldn't inform me of the why the issue happened. Didn't try and resolve the issue, and didn't leave any notes that our conversation happened so someone else could help)
- Their distribution center (rescheduled our delivery without speaking with us which lead to a total of a 7 week wait)
- Cost us the sale of our old bed because of these issues
John was very helpful because we weren't sure what we wanted but he was great and we have bought exactly the right bed for us.
Friendly and knowledgable staff. Just the right amount of input - not overbearing, no pressure to buy/make a decision and responsive to needs
We met John at the Llanelli store at the end of December and he was a big help choosing our bed and mattress.
Salesman was really good , polite and very knowledgable . Treated us very well .
The agent was really helpfull and informative but not pushey at all,or we would have left.
Staff were very welcoming and knowledgable .
able to discuss our options freely, no pressure.
good range in shop
The shop assistant was very helpful. Answered all our questions with obvious knowledge of beds etc. went through the purchase process very efficiently explaining the ordering and delivery process.
On both the occasions I visited the store I was very impressed with the salesperson . He was helpful , informative & polite .
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.