We were carefully & professionally guided through the process of sampling all the beds that would suit our requirements. There was no rush, & Bella explained all the features of each mattress in a... Se mere
Lokation
Skift lokationUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very happy with the overall service of Bensons for Beds. Our sales advisor Nathan in the Kidderminster branch was absolutely brilliant with his advise and knowledge and we did not feel harassed o... Se mere
Virksomheden har svaret
We got a great deal purchasing a showroom mattress that was exactly what we were looking for. Well wrapped for collection. The staff were supposed to help me load the mattress (it was collection on... Se mere
Salesman was very helpful and a quick sale. Regular updates on delivery and reminder of delivery date. Tracking available showing location of lorry and number of your drop off out of total number... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Kidderminster373
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, Storbritannien
- 1562747833
4,9
Fremragende
282 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful salesman nothing to much trouble
7. november 2023
Melvyn from Kidderminster store was…
Melvyn from Kidderminster store was extremely helpful and very friendly
10. november 2023
Instore experience was great
Instore experience was great. Helpful and not pushy staff, despite ordering at close of business. Let’s see if they deliver on time?
19. oktober 2023
Excellent customer service
Excellent customer service. I knew which mattress I wanted, Tom answered a couple of questions but did not attempt to upsell.
18. oktober 2023
Helpful knowledgeable staff
Helpful knowledgeable staff, no pressure sales person. Everything explained clearly regarding the beds, mattress, delivery, guarantee etc.
24. september 2023
Good service and a bargain of a bed.
18. september 2023
A really helpful staff
A really helpful staff who gave us clear helpful information.
14. september 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The gentleman let me browse without…
The gentleman let me browse without being intrusive and was there when I needed his advise and opinion on the mattress that I purchased
2. september 2023
Besvarelse fra Bensons For Beds - Kidderminster373
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Besvarelse fra Bensons For Beds - Kidderminster373
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. -Team Bensons
Good choice of mattresses Mel was…
Good choice of mattresses Mel was helpful knowledgeable with a pleasant attitude.
29. august 2023
Besvarelse fra Bensons For Beds - Kidderminster373
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Mel was incredibly helpful
Mel was incredibly helpful. Not at all pushy everything was sorted for us in a friendly professional way. I would certainly recommend this shop in the basis of my experience.
27. august 2023
Besvarelse fra Bensons For Beds - Kidderminster373
Thank you for your 5* review! -Team Bensons
Very helpful sales person
Very helpful sales person. Arranged delivery with courier as I bought a display item.
27. august 2023
Besvarelse fra Bensons For Beds - Kidderminster373
We really appreciate the time taken to leave this feedback for us. -Team Bensons
Great all round service
Melvyn at Kidderminster branch helped us with selecting the right bed and we went back to him to purchase our wardrobe. There was a problem with the size of the one-piece bed headboard on delivery day (unable to get round the stair well corner in our house). The delivery guys and central customer service sorted it straightaway and, ultimately, Melvyn organised replacement. This made it all a non-stressful time and things rectified straightaway. Needless to say, we had an amazing first night’s sleep on our new bed and look forward to new style headboard and then wardrobe in coming weeks.
22. august 2023
Besvarelse fra Bensons For Beds - Kidderminster373
Thank you so much for your great review, Sarah! You deserve nothing less than great customer service! I will pass this back to the store so that Melvyn can be given the credit he deserves. - Team Bensons
Lovely staff
Tom was the colleague that helped me and my partner, he had so much patience and care. He was very personable and friendly, we had a lovely experience and are extremely happy with our purchases
18. august 2023
Besvarelse fra Bensons For Beds - Kidderminster373
This is wonderful to hear! We're happy to hear Tom was so helpful. -Team Bensons
Friendly staff who were very helpful
11. august 2023
Besvarelse fra Bensons For Beds - Kidderminster373
Hello Denise,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Friendly informative knowledgeable…
Friendly informative knowledgeable staff
Very attentive on our requirements with great advice and willing to find ways to offer extra value
9. august 2023
Besvarelse fra Bensons For Beds - Kidderminster373
Hello Walker,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Excellent service
Friendly knowledgeable staff, not in your face when you first arrive in store. Listened to what we said and gave sound advice. Not pressurised into buying which we appreciated
5. august 2023
Besvarelse fra Bensons For Beds - Kidderminster373
Hello Stuart
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Nathan was very helpful and was not…
Nathan was very helpful and was not pushy sales man in the kidderminster branch. good range of beds to try
6. august 2023
Besvarelse fra Bensons For Beds - Kidderminster373
Hello Mr Brown.
Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Fantastic salesman.
The salesman made our experience great. Mel at Kidderminster was exceptional in his service to us. Nothing was too much trouble even entertaining our young grandson. He answered all our queries and guided us through a seemless experience. He is a credit to Bensons for Beds.
1. august 2023
Besvarelse fra Bensons For Beds - Kidderminster373
Hello Bob,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Mel can be given the credit he deserves. - Team Bensons
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