We visited this store twice before we decided on our mattress. Great helpful and friendly team both visits, different people each time. The second visit we were attended to by Andrew, he was really ha... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 15a Team Valley Retail World, Gateshead, NE11 0BD Gateshead, Tyne And Wear, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have had our new bed for a few days now. Mammoth mattress and Divan. We have had the best nights sleep for months. From walking into the show room to accepting delivery, every part of our purchase... Se mere
Virksomheden har svaret
We had Andrew to support us at the Team Valley site. He was absolutely fantastic. He placed us on a posh machine that helped us understand our preference for beds, explained the additional options... Se mere
Virksomheden har svaret
We visited Bensons for Beds - Gateshead Teams Valley and left happy with a new bed purchase. Angela was amazing and helped us around the store, showing us options, breaking things down nicely and simp... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Gateshead
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 15a Team Valley Retail World, Gateshead, NE11 0BD, Gateshead, Tyne And Wear, Storbritannien
4,9
Fremragende
194 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Bensons For Beds - Gateshead
We're delighted our staff was friendly and professional. Thank you for your feedback!
Team Bensons
very helpful staff
30. maj 2026
Besvarelse fra Bensons For Beds - Gateshead
We are are pleased you have found the staff very helpful. Thank you!
Excellent advice about options in a…
Excellent advice about options in a no-pressure manner. Paul was both patient and very helpful
28. maj 2026
Besvarelse fra Bensons For Beds - Gateshead
We're so pleased you received excellent, patient, and helpful advice without pressure. Thank you for your kind feedback.
Team Bensons
great salesman Peter from Gateshead…
great salesman Peter from Gateshead branch, no push, detailed explanation, not selling smoke, 100% genuine
30. maj 2026
Besvarelse fra Bensons For Beds - Gateshead
We're so happy to hear about your positive experience! We truly appreciate your kind words and feedback.
Team Bensons
Easy shopping experience
Easy shopping experience, no hard sell but some good guidance and advice.
Delivery team were quick and efficient.
22. maj 2026
Besvarelse fra Bensons For Beds - Gateshead
We're so pleased you had an easy shopping experience with helpful guidance and efficient delivery! Thank you for your feedback.
Team Bensons
Friendly helpful and patient
17. maj 2026
Besvarelse fra Bensons For Beds - Gateshead
We're so glad you found us friendly, helpful, and patient. Thank you for your kind words!
Team Bensons
New ottoman bed frame
New bed frame delivered on arranged date and set up by two lovely polite delivery guys 😊
16. maj 2026
Besvarelse fra Bensons For Beds - Gateshead
We're so glad your new bed frame arrived on time and our delivery team provided excellent service!
Team Bensons - Jess
Excellent service from purchase to…
Excellent service from purchase to delivery and building of wardrobe. Jamie in store very helpful and delivery guys who also built the wardrobe very efficient and polite
14. maj 2026
Besvarelse fra Bensons For Beds - Gateshead
We're so pleased to hear you received excellent service from purchase to delivery and assembly. We appreciate your kind words about our team!
Team Bensons - Jess
Great Customer Service
All members of staff were extremely helpful offering a range of different mattresses to us which, consequently, made us choose a different mattress which ended up feeling just as good. I only caught one of the colleagues names, Ken who was our server.
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Gateshead
We're so glad our team could help you find the perfect mattress! It's wonderful to know our staff's assistance led to such a positive outcome for you.
Team Bensons - Jess
Extremely easy and straight forward to…
Extremely easy and straight forward to order and complete purchase online. Delivery's we're on time as expected.
Delivery men were extremely pleasant and proffessional,they couldn't have been more helpful.
9. februar 2026
Besvarelse fra Bensons For Beds - Gateshead
Thank you for your lovely feedback! We’re so pleased to hear you found the online ordering process easy and straightforward, with delivery arriving right on time. It’s great to know our delivery team were professional, pleasant, and couldn’t have been more helpful. Enjoy your new purchase!😊
Excellent service, would buy from again
The sales manager was very knowledgeable, friendly and helped us to understand exactly what we were getting. Even went the extra mile to make sure we had any discount that was available. The mattress has since been delivered and we couldn't be happier with it - such a change from the ancient one we had before!
4. maj 2026
Besvarelse fra Bensons For Beds - Gateshead
We're so glad the sales manager's expertise and friendliness helped you choose the perfect mattress! It's great to hear you're enjoying the upgrade. Thank you for your positive feedback!
Team Bensons
Warm professional service - Angela
We visited Bensons for Beds - Gateshead Teams Valley and left happy with a new bed purchase. Angela was amazing and helped us around the store, showing us options, breaking things down nicely and simply down to earth mannerism as well. Gave us space to look around and explore our options. Professional, patient and warm genuine service that really made for a wholesome experience. Recommended, thank you!
3. maj 2026
Besvarelse fra Bensons For Beds - Gateshead
We're happy to hear that you had a positive experience at our Gateshead store and left satisfied with your new bed. We appreciate your kind words about the assistance you received; it's great to know that the service was helpful and genuine. Thank you for your recommendation!
Team Bensons
Very good service from ordering to…
Very good service from ordering to delivery. Would definitely recommend
26. april 2026
Besvarelse fra Bensons For Beds - Gateshead
Thank you for the lovely feedback! 😊 We’re so glad everything went smoothly from ordering through to delivery. Your recommendation really means a lot — enjoy your purchase! 🛏️✨
Good bed shopping experience.
All the staff in the store were pleasant and friendly and helpful without being ‘pushy’. Andrew was the member of staff who served us and talked knowledgeably about what we might need and best options and about delivery times for what we had chosen.
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Gateshead
Thank you for the fantastic feedback! 😊 It’s great to hear our team hit the perfect balance of friendly, helpful, and no pressure. Andrew will be especially pleased to know his knowledge and guidance made a difference. Enjoy your purchase and happy sleeping,
Megan | Customer Care Specialist🛏️✨
Brilliant Customer service all round. 😊
From visiting the Gateshead store to delivery, my experience buying a bed and mattress from Bensons for beds was excellent.
No pressure in store when deciding on and trying almost every Tempur mattress (a few times) Angela was fantastic.
Being kept up to date via emails prior to delivery day and then on the day receiving a courtesy call from Stew and Linton say they were enroute.
Really lovely Guys who were far faster than I ever would have been putting together the Bed and clearing everything away afterwards.
Brilliant customer service all round. 😊
26. april 2026
Besvarelse fra Bensons For Beds - Gateshead
Thank you for such a fantastic review! 😊 We’re thrilled everything went so smoothly from the Gateshead store to delivery. Huge thanks to Angela, and a big shout‑out to Stew and Linton for their brilliant service. Enjoy your new bed and mattress—and sweet dreams,
Megan | Customer Care Specialist✨
Brilliant service from start to finish
Brilliant service from start to finish. Both in store and the delivery. No complaints at all, will definitely be back for our next bed.
21. april 2026
Besvarelse fra Bensons For Beds - Gateshead
That’s wonderful to hear! Great service from start to finish is exactly what we aim for—see you next time,
Megan | Customer Care Specialist🙌
Great service
Had to change delivery dates a couple of times, it was no problem to do. Great service.
20. april 2026
Besvarelse fra Bensons For Beds - Gateshead
Thank you for your feedback! We’re glad changing delivery dates was hassle‑free and that you received great service.
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist💜
Very professional and caring
Very professional and caring advice and service. Staff was fantastic.
18. april 2026
Besvarelse fra Bensons For Beds - Gateshead
Thank you! We’re delighted you received such professional, caring service — our team will really appreciate this 😊
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
Staff were very helpful but not intense
18. april 2026
Besvarelse fra Bensons For Beds - Gateshead
Thank you for your feedback! 😊 We’re glad to hear the team were very helpful without being pushy — that’s exactly the balance we aim for,
Megan | Customer Care Specialist✨
We had great experience in that the…
We had great experience in that the official we met was helpful. She took her time to conduct us round and provided us the opportunity to consider our options. The explanation of the payment options was vital too.
6. april 2026
Besvarelse fra Bensons For Beds - Gateshead
We’re delighted to hear you had such a positive experience. It’s wonderful to know our colleague took the time to guide you through the options and provide clear explanations, especially around payment choices. Thank you for sharing your thoughtful feedback.
💜 Thank you for your positive review – Lauryn at Customer Care
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