I visited the Folkestone store to purchase a mattress. The salesman (Paul) was very professional and friendly and advised me on the best mattress for my needs. Excellent service.
Lokation
Skift lokationUnit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide.... Se mere
Virksomheden har svaret
Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress
My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Folkestone411
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, Storbritannien
- 1303223370
4,9
Fremragende
329 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Bensons For Beds - Folkestone411
We're glad you enjoyed the great service you received from beginning to end. Thank you for your positive feedback; we appreciate it!
Outstanding company
Outstanding company. Great Sales lady Sam in Folkestone branch, who was so polite, knowledgeable. She answered all our questions regarding adjustable bed. Was not pushy or didn't rush us. Nothing was a problem and she explained everything properly. The bed we have chosen is just what we need. Excellent choice too. Sam is an outstanding employee.
17. januar 2026
Besvarelse fra Bensons For Beds - Folkestone411
We're delighted to hear about your positive experience in our Folkestone branch. It's great to know that our sales person was so helpful, polite, and knowledgeable when answering your questions about the adjustable bed. We appreciate your kind words.
Great Service from both the inshore…
Great Service from both the inshore staff and the delivery team.
Delivery date was given at time of order, this was honoured with the delivery team. calling 1 hour before.
Benson kept me up to date with my order throughout.
8. januar 2026
Besvarelse fra Bensons For Beds - Folkestone411
We’re so glad both our in-store team and delivery crew gave you a seamless experience! Honoring delivery dates and keeping you updated is what we aim for 💜 Thank you for your positive review - Lauryn at Customer Care
Besvarelse fra Bensons For Beds - Folkestone411
We’re delighted to hear our staff were so friendly and helpful during your visit. Thank you for your positive review – Lauryn at Customer Care 💜
Great service
The staff made us feel very welcome. The manager was very knowledgeable and spent 45 minutes with us. At no time did we feel under any pressure.
Would definitely recommend.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Folkestone411
Thank you for your fantastic review Stephen! We’re delighted to hear the team made you feel welcome and that the manager took the time to provide knowledgeable, pressure-free service. We truly appreciate your recommendation and look forward to delivering your new bed! 😊
Take care,
Megan at Customer Care!
Great experience and value
Marshall was brilliant in helping us decide and get the best deal possible. Very helpful and considerate. And I am really happy with the bed and mattress I chose at decent price. Overall experience was smooth.
2. januar 2026
Besvarelse fra Bensons For Beds - Folkestone411
Thank you for sharing your experience Mr Gundimeda! We’re thrilled Marshall was so helpful in getting you the best deal. It’s great to hear you’re happy with your new bed and mattress and that everything went smoothly. We’ll pass on your kind words—he’ll be delighted.
- Megan at Customer Care!
Damien at the Folkestone branch was so…
Damien at the Folkestone branch was so helpful. Nothing was too much trouble even when it came to comparing bed heights.
1. januar 2026
Besvarelse fra Bensons For Beds - Folkestone411
We're happy to hear that the team member was so helpful and accommodating during your visit. Thank you for your positive review – Lauryn at Customer Care 💜
Brilliant customer service not brought…
Brilliant customer service not brought a mattress in over 25 yrs
Couldn’t have been more helpful and caring towards us as we didn’t have a clue
We tried loads of mattress there was no pressure definitely recommend her
31. december 2025
Besvarelse fra Bensons For Beds - Folkestone411
We're happy to hear that you found our customer service brilliant! It's great to know our team was helpful and caring during your mattress selection. Thank you for your positive review – Lauryn at Customer Care 💜
Helpful and very friendly.
Helpful and very friendly.
Fou d us just what we needed at the right price.
4. december 2025
Besvarelse fra Bensons For Beds - Folkestone411
Thank you! We’re so pleased we could help you find exactly what you needed at the right price.
Thanks again for your support – we truly appreciate it,
Megan at Customer Care
Great customer experience.
Great selection on display. Welcoming staff, who took great trouble to expand the details of the items we were interested in. Starr, the lady that served us was brilliant
4. december 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Folkestone411
We appreciate you sharing your positive experience with us. We are so glad to hear that our staff was welcoming and helpful in explaining the details of the items you were interested in.
– Thank you, Jess- Team Bensons
Besvarelse fra Bensons For Beds - Folkestone411
We're happy to hear that our colleague was polite and helpful! We appreciate your positive feedback and thank you for sharing.
– Thank you, Jess- Team Bensons
Excellent service!
Excellent friendly service from Marshall at Bensons in Folkestone.
21. november 2025
Besvarelse fra Bensons For Beds - Folkestone411
We're glad you found our service excellent and friendly. Thank you for recognizing the team's dedication to providing positive experiences.
– Thank you, Jess- Team Bensons
A very helpful sales lady name Sam
28. november 2025
Besvarelse fra Bensons For Beds - Folkestone411
We're glad you had a positive experience. Thank you for letting us know about the helpful assistance you received.
Besvarelse fra Bensons For Beds - Folkestone411
We're glad you found our service friendly and informative. Thank you for your positive feedback; we appreciate it very much.
Megan at Customer Care
They were very helpful and not pushy to…helpful
They were very helpful and not pushy to sell you something
15. november 2025
Besvarelse fra Bensons For Beds - Folkestone411
We're happy to hear that our team was helpful and provided a no-pressure experience. Thank you for your positive feedback; we appreciate it.
See you next time! Megan at Customer Care 😊
Very satisfied
Sam, the sales representative was very helpful and informative.
The delivery drivers were very friendly and helpful
We would definitely use Bensons again when we need another purchase
4. november 2025
Besvarelse fra Bensons For Beds - Folkestone411
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
The lady who served me was very helpful…
The lady who served me was very helpful and showed proper interest in what sort of mattress I needed .
She also showed me pillows.
The mattress was not as expensive as I thought
it might have been.
But I do think the delivery time is rather too long.
7. november 2025
Besvarelse fra Bensons For Beds - Folkestone411
We're glad you found our service helpful and the prices reasonable. We appreciate your feedback and will review our delivery times. Thank you for your review,
Megan at Customer Care
Very efficient service
Very efficient service. The lady was very helpful and gave us lots of information about the beds and mattresses. It made our choice much easier.
30. oktober 2025
Besvarelse fra Bensons For Beds - Folkestone411
We're happy to hear that you received very efficient service. We appreciate you mentioning how helpful our team member was in assisting you with your purchase.
Thank you once again for your kind words. We're always here if you need anything further,
Megan
Customer Care Team
Great company and fantastic…
Great company and fantastic communication
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Folkestone411
We're glad you had a fantastic experience with our great communication. Thank you for your positive feedback,
Megan at Customer Care
Went into the store just to check it…
Went into the store just to check it out and the sales lady Sam was amazing promoting your goods and we came out with a new bed.
24. oktober 2025
Besvarelse fra Bensons For Beds - Folkestone411
We're happy you had such a wonderful experience in our store! It's great to hear that our team member was so helpful, and that you found the perfect bed. Thanks for your feedback,
Megan at Customer Care
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.