We bought a bed, headboard & mattress from Bensons 3 1/2 year ago, and whilst the bed & headboard are still in a very good condition, the mattress’s topper was not. There was no problem with having... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit E Blackwater Shopping Centre, GU14 8BL Farnborough, Hampshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nasim was very polite when we ordered our Bed back in Feb, we were due to move to our new property in the March but unfortunately the chain collapsed so our bed order had to be pushed back. Nasim was... Se mere
Virksomheden har svaret
I went back to the store to find the same salesman i had brought a fold out couch from 2 months ago as his service was exceptional. I received the same level of service again while choosing a bed with... Se mere
Virksomheden har svaret
Information for delivery was excellent. Delivery guys good. Unfortunately the manual electrical buttons don't & there is a problem closing the ottoman bed! Benson were updated & a new delivery date w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Farnborough648
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit E Blackwater Shopping Centre, GU14 8BL, Farnborough, Hampshire, Storbritannien
- 1252549783
4,8
Fremragende
602 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mandie and Rob were fantastic they even…
Mandie and Rob were fantastic they even liked my tea and coffee
27. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
Really appreciate your feedback! Delighted Mandie and Rob took great care of you⭐
Hope to see you again in the future,
Megan at Customer Care
really good communication
really good communication, on time and u can track whereabouts on delivery day
27. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
Thanks so much for your 5 star review Ann-Marie! Wonderful to know the updates, timing and tracking all worked perfectly on delivery day.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care
Amazing experience!
Naveed really looked after us well. Nothing was too much trouble and I felt that he genuinely had our best interests at heart. Thank you Naveed!
25. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
Thank you for the lovely review! We’re so pleased to hear Naveed took such great care of you and went above and beyond. I’ll be sure to pass on your thanks — he’ll be thrilled!
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Very pleased with the wardrobe
Very pleased with the wardrobe. Delivered in a timely manner by an excellent two man team.
19. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
Thank you for your lovely review! 😊 We’re so pleased to hear you’re very happy with your wardrobe. It’s great to know it was delivered in a timely manner by our excellent two‑man team. We really appreciate your feedback,
Megan at Customer Care
Benson Farnborough
The person who helped us in store was very helpful and polite , made sure we had all we needed, gave us clear delivery times and instructions .
21. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
We appreciate your positive feedback. We're happy to hear that the person who assisted you was helpful and polite and provided clear delivery information and instructions.
Stewart - Team Bensons
Extremely recommended
Extremely recommended . Very quick for delivery and good prices. So happy for the purchase.
Khatereh
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Farnborough648
We appreciate you sharing your feedback! We're so happy to hear that you found our delivery quick, prices good, and are happy with your purchase.
Stewart - Team Bensons
Colleague was extremely helpful.
16. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
We appreciate you sharing that our colleague was helpful! We are so happy you had a positive experience.
Stewart - Team Bensons
Excellent product & excellent service
Excellent product & excellent service. The sales team & delivery team were helpful & pleasant. Delivery was on time with several texts to inform of schedule.
19. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're happy to hear that you received excellent service and enjoyed our product. It's great to know our teams were helpful and pleasant, and the delivery was on time.
Good customer service in store and at…
Good customer service in store and at point of delivery and assembly. Would definitely recommend.
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're so happy to hear you received good customer service during delivery, assembly, and in-store. Thank you for recommending us!
5 Stars – Exceptional Service from Start to Finish
I recently purchased a double Ottoman bed from Bensons for Beds, and I couldn't be happier with the entire experience.
From the moment the van arrived, the delivery drivers were incredibly courteous and professional. They handled the heavy components with care and ensured they didn't scuff any walls or flooring while moving through the house.
The build itself was handled efficiently and with great attention to detail. It’s a relief to have the Ottoman mechanism working perfectly right out of the gate without having to tackle the assembly myself! The team was polite, tidy, and made sure I was happy with the placement before they left.
The quality of the bed is fantastic, but the top-tier service is what really stood out. I would definitely buy from Bensons for Beds again and highly recommend their delivery and assembly service to anyone looking for a stress-free upgrade.
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Farnborough648
We're happy to hear that you had a wonderful experience with our delivery and assembly service. It's great to know that our team was courteous, professional, and efficient, and that you are pleased with the quality of your new Ottoman bed. Thank you for your positive feedback!
Very good delivery team
10. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
We're so happy to hear that you had a very good experience with our delivery team. We appreciate you taking the time to leave us feedback.
Excellent customer service in store and…
Excellent customer service in store and Excellent service with the delivery
13. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're delighted to hear you experienced excellent customer service in our store and with the delivery.
The shop staff were amazing
The shop staff were amazing, knowledge and extremely helpful with no pressure to buy.. the delivery driver did not call 30 mins before arriving at my address, and they were extremely offended as I asked them to lift my old mattress off and move it 3 paces away to lean on the wall. I love alone so couldn't lift it. They were in a rush, not, helpful or friendly, and barged through my home with a heavy mattress as quickly as they could. In fact the exact opposite to the shop staff.. not a pleasure to deal with
13. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
We appreciate your feedback and are glad the shop staff were helpful. We're sorry the delivery experience did not meet expectations, especially regarding communication and assistance with the old mattress. We'll address this to improve our delivery service.
Our mattress arrived on the date …
Our mattress arrived on the date given, kept us updated on delivery time
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Farnborough648
We're happy to hear that our delivery service met your expectations by keeping you informed about your mattress arrival. Thanks for your feedback!
Besvarelse fra Bensons For Beds - Farnborough648
We're happy to hear that our delivery team provided punctual service that met your expectations. We appreciate your positive feedback!
Great service in the shop
Great service in the shop. Great knowledge and not pushy. Delivery guys were also great. Polite and friendly.
Great communication throughout. Really impressed- thank you.
5. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
We appreciate your feedback! We're happy to hear that you received great service and knowledge in the shop and that our delivery team was polite and friendly. Thank you!
i knew what i wanted when i entered the…
i knew what i wanted when i entered the shop so it was really helpful they remembered me from the last sale. Great communication. the only thing i wasnt made aware of is the money off OR a cleaning kit so i have now got two cleaning kits where as id rather of had the money off but wasnt given the option and after explaining my situation i thought i would have been.
Luke and paul on delivery were amazing so friendly, tidy and patient with the children and their many of questions!
7. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
We're glad you enjoyed your experience and that our team was helpful. We appreciate your feedback regarding the cleaning kit and the missed opportunity for a discount. We'll review this to improve our communication. We're happy to hear that the delivery team was amazing!
All staff in the shop and on delivery…
All staff in the shop and on delivery were very pleasant and helpful.
7. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
We're so happy to hear that all our staff were pleasant and helpful in the shop and on delivery! We appreciate your positive feedback.
Staff very helpful and knowledgeable…
Staff very helpful and knowledgeable and not pushy to get a sale
7. februar 2026
Besvarelse fra Bensons For Beds - Farnborough648
We're so happy our staff was helpful, knowledgeable, and not pushy. We appreciate you sharing your positive experience with us!
Helpful shop sales and excellent…
Helpful shop sales and excellent delivery.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Farnborough648
We appreciate your positive feedback regarding our helpful sales and excellent delivery; we are so glad you were happy!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.