The website easy to use, the salesman so friendly, informative and helpful. Love my mattress. Exactly what I wanted. Delivery was prompt, efficient and the delivery men friendly, care for your propert... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 15 Central Retail Park, Grahams Road, FK1 1LW Falkirk, Stirlingshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Was looking for a matress quickly. The member of staff who helped us was excellent. Attentive to our needs . Gave us lots of options . The delivery drivers were also very good keeping us informed o... Se mere
Virksomheden har svaret
Bed was delivered at the time stated. Two very efficient and courteous men removed old bed, assembled new bed and removed all packaging. They made the whole experience completely stress free. Great se... Se mere
Virksomheden har svaret
Bought our new bed from Falkirk Retail Park Bensons for Beds. The sales assistant was friendly, knowledgeable and offered many options for us. We were able to narrow down our options to choose the m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Falkirk690
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 15 Central Retail Park, Grahams Road, FK1 1LW, Falkirk, Stirlingshire, Storbritannien
- 1324626500
4,8
Fremragende
380 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Bensons For Beds - Falkirk690
We're delighted you had a great experience with our service, delivery, and staff. Thank you!
Team Bensons
Steven was a great sales person .Put me…
Steven was a great sales person .Put me on machine to show me what bed would be suitable for me. Eventually found a bed that was suitable and iam very happy 😃
24. juni 2026
Besvarelse fra Bensons For Beds - Falkirk690
We're so pleased our team helped you find the perfect bed and that you are very happy with your choice!
Team Bensons
Top service & quality.
Kept us up to date with manufacturing of our bed, delivery slot on time, did a great assembly job, took away mess. & the beds a beauty. Top choice.
26. juni 2026
Besvarelse fra Bensons For Beds - Falkirk690
We're so pleased you had a great experience with our team and love your new bed! Thank you for your wonderful feedback.
Team Bensons
The guy was very nice helped us choose…
The guy was very nice helped us choose our perfect base
22. juni 2026
Besvarelse fra Bensons For Beds - Falkirk690
We're so glad we could help you choose your perfect base! Thank you for your kind words.
Team Bensons
Love my mattress
The website easy to use, the salesman so friendly, informative and helpful. Love my mattress. Exactly what I wanted. Delivery was prompt, efficient and the delivery men friendly, care for your property, and so helpful.
30. juni 2025
Besvarelse fra Bensons For Beds - Falkirk690
We're so pleased you found our website easy to use and our team friendly and helpful. It's wonderful that you love your new mattress and that delivery was prompt and efficient. Thank you for your feedback!
Team Bensons
When your salesperson is knowledgeable…
When your salesperson is knowledgeable on all the products, it makes choosing a bed straightforward, and he was excellent
15. juni 2026
Besvarelse fra Bensons For Beds - Falkirk690
We're so glad our salesperson's knowledge made choosing your bed straightforward. Thank you for your excellent feedback!
Team Bensons
Avoid at all costs - guarantee WORTHLESS
Avoid at all costs.
My mattress that I paid over £800 for has collapsed in several places after only 2 years.
I attempted to claim on the guarantee but Bensons said that becasue the slats on my bed were more than 7cm apart that I had to accept a trashed mattress.
Awful company who will try their best to weedle out of their worthless guarantee however they can. Order number:A6903476
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Falkirk690
We are really sorry to hear about your experience and the issues you’ve had with your mattress. We understand how disappointing this must be, especially after such a short period of time.
In order for us to look into this further for you, please could you provide your order details by responding via your review. Thank you for bringing this to our attention.
From testing to buying in 5 mons
The gentleman who served us, made sure we tried a few different mattresses to find rhe best one.
Then helped us find the most amazing frame
30. maj 2026
Besvarelse fra Bensons For Beds - Falkirk690
We're so pleased to hear our team helped you find the perfect mattress and amazing frame. Thank you for sharing your positive experience!
Team Bensons
Pleasant and stress free experience
Bed was delivered at the time stated. Two very efficient and courteous men removed old bed, assembled new bed and removed all packaging. They made the whole experience completely stress free. Great service.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Falkirk690
We're so pleased to hear your bed delivery was stress-free and that our team provided such efficient and courteous service. Thank you for your wonderful feedback!
Team Bensons
Great service
Great service. Jamie from the Falkirk branch was great and very patient whilst we tried nearly every mattress in the shop before making a decision.
Delivery was fast and efficient and we are very happy with our choice.
25. maj 2026
Besvarelse fra Bensons For Beds - Falkirk690
We're so pleased you had a great experience with us! It's wonderful to hear our team was patient and helpful. We're glad delivery was efficient and you're happy with your choice.
Team Bensons
From arriving in the showroom were…
From arriving in the showroom we were greeted warmly.
We were given time to try out the beds whilst being given the information regarding the beds which helped us make our decision.
The professionalism of staff in the Falkirk shop was excellent.
Communication from Bensons regarding when our bed was being made & delivery instructions was excellent.
Delivery driver and assistant were courteous, put on shoe covers.
The whole experience was excellent & certainly would recommend Benson for beds.
21. maj 2026
Besvarelse fra Bensons For Beds - Falkirk690
We're so pleased to hear about your excellent experience, from the warm welcome in our showroom to the professional delivery. It's wonderful that our team could help you make your decision and that you'd recommend us!
Team Bensons
Staff service staff didn't come over…
Staff service staff didn't come over forcibly or pushy let us take our time to look around
15. maj 2026
Besvarelse fra Bensons For Beds - Falkirk690
We are so glad our staff provided a comfortable browsing experience. Thank you for your kind words!
Team Bensons - Jess
Was looking for a matress quickly
Was looking for a matress quickly. The member of staff who helped us was excellent.
Attentive to our needs .
Gave us lots of options .
The delivery drivers were also very good keeping us informed of their progress and delivering the mattress into house being very helpfull
3. maj 2026
Besvarelse fra Bensons For Beds - Falkirk690
We're delighted to hear that the colleague was attentive and provided many options to meet your needs. It's also great to know that the delivery drivers were helpful and kept you informed.
Team Bensons
Everything to plan.
2. maj 2026
Besvarelse fra Bensons For Beds - Falkirk690
We're glad to hear everything went to plan. Thank you.
The salesman’s knowledge helped us make…
The salesman’s knowledge helped us make an informed decision.
28. april 2026
Besvarelse fra Bensons For Beds - Falkirk690
We're happy to hear that our salesman's knowledge assisted you in making an informed decision. Thank you for sharing your experience with us!
Team Bensons
Bought an electrical adjustable bed…
Bought an electrical adjustable bed last year and this is third time it has broken down very disappointed. The adjustable function works using Bluetooth and I can’t remember being advised of that at time of purchase. They also contract out repairs and the waiting time for this service is unacceptable. Will never use Bensons again
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Falkirk690
Thank you for your feedback, and we’re very sorry to hear about your experience. We understand how disappointing it is to face repeated issues with your bed, as well as delays with repairs. We also apologise for any lack of clarity at the time of purchase regarding the Bluetooth operation and aftercare process. Your comments have been shared internally so these concerns can be reviewed and improvements made. We appreciate you taking the time to let us know about your experience,
Megan | Customer Care Specialist
Choosing my new bed
The salesman Jamie was more than helpful and went to great rounds to help with my decision.
15. april 2026
Besvarelse fra Bensons For Beds - Falkirk690
Thank you for your lovely feedback! We’re delighted to hear Jamie went above and beyond to help you with your decision — taking that extra time really makes all the difference.
Thank you for your positive review - Lauryn at Customer Care 💜
Great service from sales to delivery
Great service from sales to delivery. Communication was excellent throughout.
11. april 2026
Besvarelse fra Bensons For Beds - Falkirk690
We appreciate your feedback and are so glad to hear that you received great service and communication from sales to delivery.
Team Bensons
Excellent service from start to finish
Excellent service from start to finish. Paul in store was great and gave us lot’s of good advice and helped make the buying process very easy. The delivery team were polite and friendly and got the job done quickly. All in all a great experience overall
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Falkirk690
We're happy to hear that you had such a positive experience with us. It's great to know that our in-store team offered helpful advice and made your purchase easy, and that our delivery team were also polite and efficient. Thank you for your kind words.
Team Bensons
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.