The assistant was very helpful and understood why I needed a bed that I could get close to transfer from my wheelchair, he was very polite and friendly
Virksomheden har svaret
Lokation
Skift lokationUnit 3 Stone Lane Retail Park, Marsh Barton Road, EX2 8LH Exeter, Devon, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Friendly sales staff with good advice from a long established Company. You are advised to lie on the beds to make sure that you select the correct mattress for yourself. There is a large choice availa... Se mere
Virksomheden har svaret
When we arrived we were quickly greeted by a salesperson who showed us the products we were interested including all options available on them. The salesperson was friendly as well as helpful. Our vis... Se mere
Virksomheden har svaret
Josh in the Exeter store was incredibly helpful and patient and gave us lots of help and advice. We found the bed frame and headboard we liked and then bought two mattresses. I suffer from back proble... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Exeter153
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 3 Stone Lane Retail Park, Marsh Barton Road, EX2 8LH, Exeter, Devon, Storbritannien
- 1392459418
4,6
Fremragende
49 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptionally knowledgeable Customer Service
Myself and my husband came into store just looking for a new mattress, after speaking to an exceptionally knowledgeable member of staff (Wenbo) we tried a couple of mattresses and found the perfect one, he explained our options and we went through the delivery options and we were told ten days for our new mattress. Very smooth transaction and left very happy indeed. Would highly recommend to family and friends 😀
12. oktober 2024
The willingness of staff to sort out…
The willingness of staff to sort out several blips. Their ability to listen and give advice.
The choice of beds was good.
The deal I got was welcome.
7. oktober 2024
Excellent Customer Service
Steve was a legend!!! Helpful and knowledgeable without being pushy or annoying.
The other staff members were very pleasant and friendly as well! Definitely recommend! Thanks again Steve good old fashion customer service is few and far between these days! 🙏🙏🙏
7. oktober 2024
Uopfordret anmeldelse
delayed delivery service
I was disappointed to find that my order has been delayed twice the recent delay was only given 24 hours’ notice telling me that they did not have the mattress in stock and a new delivery date for a further 2 weeks. The customer service says we are unable to confirm the new delivery date will be confirmed when I called them, I'm not sure why a company would sell you a mattress knowing this was not in stock or at least tell the customer in advance at the shop floor that there are distribution issues. My wife also had to take a day off on the recent change of date and disappointed no compensation for this either. I cant complain about the Customer service team or the selling team and suggest that the company looks at its distribution and agrees a timescale cannot be delivered in 2 weeks as this only delays other people too. if demand is high then be honest on delivery dates !
7. oktober 2024
Uopfordret anmeldelse
Generally OK but temporary staff only…
Generally OK but temporary staff only with little knowledge of current display. Lack of samples for current best products as recommended by Which magazine including surprisingly “Eve” products.Needed to compromise my purchase.
Overall,sadly,disappointing.
3. oktober 2024
Good customer service
10. februar 2024
Everything went well and to plan
Everything went well and to plan, Ordering online was simple. Bed and Matress delivered on time by a friendly and efficient crew.
17. februar 2023
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