Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendl... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff were professional and caring. They gave me very good advice on what was best and explained how specific beds could benefit me.
I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard. The staff in the store are knowledgeable and helpf... Se mere
Virksomheden har svaret
The sales staff that was was absolutely fantastic she knew everything that we asked about all the beds took her time explaining to us the difference between the beds, and gave us time to think what wa... Se mere
Virksomhedsoplysninger
Om Bensons For Beds - Enfield363
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Storbritannien
- 2083632710
4,9
Fremragende
408 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service from end-to-end
Great customer service from end-to-end, from the customer service in store to the delivery to my home.
30. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
We're so glad you received great customer service, from our store to your home. We appreciate your feedback and are grateful for your support!
Great instore service followed by quick…
Great instore service followed by quick and efficient delivery. Got a courtesy call the day before to confirm delivery and then they called 30mins before arrival on the day. They Came on time and were very polite and efficient. Made the bed quickly and were gone within an hour. Cleaned up after themselves. Can’t complain, excellent service.
30. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
We're happy to hear you received great in-store service and quick delivery. We appreciate you mentioning the courtesy call and the efficient, polite service. We're glad the assembly and cleanup met your expectations. Thank you for your positive feedback,
Megan at Customer Care💜
Lovely bed and good price…
From ordering to delivering the goods was very efficient and brilliant
30. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
We appreciate your feedback. It's great to hear that you found the process from ordering to delivery efficient and brilliant!
See you next time! Megan at Customer Care 😊
Besvarelse fra Bensons For Beds - Enfield363
We're so glad you had a positive experience dealing with our company; we appreciate you taking the time to leave this great feedback,
Megan at Customer Care
Enfield branch
Enfield branch
We were introduced to Rushid who guided us to several different mattresses he was very knowledgeable and listened to our concerns and narrowed it down 3 mattresses he said to spend as much time as you need and said he would give us space to try them all out. There was no “ hard sell” and no pressure we were given a quote, again he said go home have a think about it, after the weekend Mark called to see if we wanted to secure the quote and I went to store and Mark carried on with our purchase as Rushid was called to another branch . Everything went smoothly both salesmen were great and the delivery guys did a great job too 10/10 for customer service and satisfaction too.
Bensons for beds
IGel 4000 was the mattress we chose
our first night’s sleep was amazing body felt rested and supported would recommend
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Enfield363
We're happy to hear you received knowledgeable guidance in selecting your mattress. We appreciate you mentioning the excellent customer service and smooth purchase experience. It's great to know you are enjoying your new mattress and we thank you for your recommendation!
The experience had been brilliant from…
The experience had been brilliant from entering the shop and the knowledge of the sales person to the communication at every stage of the process. Other brands could learn from this outstanding customer service
25. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
We're happy to hear the salesperson's knowledge and our communication impressed you from start to finish! It's great to know our customer service stood out. Thanks for the positive feedback!
Excellent in store service and construction of divan bed
Excellent in store service. Very happy also with the quality of the bed. The two man team that delivered and constructed the bed were also very good. Only negative was around organising the delivery date. An automated SMS text messages indicated a different delivery date to that which came via email and therefore created some confusion and stress - The manager at the store intervened and was efficient in resolving and clarifying the delivery date
22. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
We're glad you're happy with the in-store service and bed quality! We appreciate your feedback regarding the delivery scheduling confusion. We'll review our communication process to prevent similar issues. We're pleased the manager resolved the issue efficiently.
Happy customer
Rashid was Very helpful and polite. My bed was able to be held as I had to see how I was going to get rid of my old mattress. Happy with my new mattress .
19. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
We're happy to hear that our staff was helpful and polite. We're glad we could hold your bed while you sorted out your old mattress. Thank you for your purchase.
Mattresses were EXCELLENT
Mark and Rushid made the choices easy. They were very helpful and nothing was too hard for them. They both offered exceptional customer service.
My sons loved their mattresses.
18. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
We're so happy to hear that our team members made the choices easy and offered exceptional service! It's great to know your sons love their mattresses. Thank you for your review.
Excellent customer service in store.
Great choice of bed designs and friendly, helpful staff.
17. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
We appreciate your positive feedback! We're glad you found a great selection of beds and that our staff was friendly and helpful.
Helpful salespersons
Rasheed and Mark were really knowledgeable regarding mattresses and we were able to make a positive choice.
12. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
We’re so glad Rasheed and Mark shared their knowledge and helped you make the perfect choice! 💜 Thank you for your positive review - Lauryn at Customer Care
The Enfield Branch is Fantastic
The team at Enfield were superb, customer service was Excellent, really warm and welcoming, nothing asked for was too much. My custom really felt valued and when I needed to swap my mattress there were no issues and the customer service remained excellent.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Enfield363
We’re thrilled to hear the Enfield team made you feel valued and handled everything with ease – that’s what excellent service is all about! Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service
Excellent service. Naj looked after us very well and gave us all the information we needed. He helped us decide on the perfect mattress for us. Couldn’t ask for anything else - a great experience. As first time customer I would definitely recommend.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Enfield363
Thank you for your fantastic review Conor! We’re delighted to hear Naj looked after you so well and helped you choose the perfect mattress. We’ll make sure he gets your kind words. Enjoy your new mattress, and thank you for recommending us! - Megan at Customer Care!😊
Brillant customer service as always…
Brillant customer service as always from this store. Great selection on show with knowledgeable staff
7. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
Thank you for your kind words! We’re thrilled to hear you always receive brilliant customer service and enjoy the great selection with our knowledgeable team. We truly appreciate your feedback,
Megan at Customer Care
A good selection of different…
A good selection of different manufacturers of beds. The member of staff who dealt with me was very knowledgable and didn't pressure me to buy. A good customer service experience.
3. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
Thank you for your feedback Jonathan! We’re so pleased you found a great selection and experienced knowledgeable, pressure-free service. We appreciate your kind words and hope you enjoy your new bed!
Megan at Customer Care
the sales person gave us very good…
the sales person gave us very good advice and was very patience and polite.
1. januar 2026
Besvarelse fra Bensons For Beds - Enfield363
Thank you for your feedback! We’re delighted to hear our salesperson provided great advice and was patient and polite throughout your visit. We truly appreciate your kind words,
Megan at Customer Care
Thoroughly experienced staff ; very , very knowledgeable in the advice I was given as I tried to decide the best bed suitable for me ; which helped me choose. I did and I am very happy with my choice
Very helpful ,patient , polite and very knowledgeable staff ; great help to me in helping me come make a choice of the best bed for Mr. I am very happy with my choice including the overall price I paid.
29. december 2025
Besvarelse fra Bensons For Beds - Enfield363
We appreciate you sharing your experience! We're happy to hear that our staff was helpful, patient, polite, and knowledgeable, assisting you in choosing the best bed. Thank you for your feedback,
Megan at Customer Care
Quality item thanks
17. december 2025
Besvarelse fra Bensons For Beds - Enfield363
Thank you so much for your 5 star review Kamal.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Highly delighted
Highly delighted. From great sales staff, to being kept in touch about delivery date and time through to helpful delivery crew. Hope the product is as good. Time will tell! Well done.
13. december 2025
Besvarelse fra Bensons For Beds - Enfield363
Thank you for your fantastic feedback! We’re delighted the whole process—from sales to delivery—was smooth and that our team kept you informed every step of the way. We hope you love your new bed,
Megan at Customer Care
The staff were very friendly and very helpful, told me all I needed to know to make an informed decision about the mattress suitable for my needs
staff were very friendly
5. december 2025
Besvarelse fra Bensons For Beds - Enfield363
We appreciate your kind words about our team; we are so happy to hear that you found them friendly and helpful!
Thank you, Jess - Team Bensons
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