Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I found a bed elsewhere so l phoned to cancel and the gentleman who l met on the shop contacted me, to see if l was going ahead with the purchase. I was surprised when l was asked to return the bed c... Se mere
Virksomheden har svaret
We bought 2 mattresses from Straiton store today. Hannah and Peter dealt with our order and both were excellent. Would definitely recommend this store.
Virksomheden har svaret
I’ve already done this twice. Generally I was pleased with contacts with Bensons- some glitches eg head board and base didn’t match. Also problem with non delivery of mattress protectors Andy reques... Se mere
Virksomhedsoplysninger
Om Bensons For Beds - Edinburgh663
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 4b Straiton Retail Park, EH20 9PW, Straiton, Edinburgh, Storbritannien
- 1314402029
4,9
Fremragende
262 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Bensons For Beds - Edinburgh663
Thank you for your feedback! We're really pleased to hear you experienced great service all around. We truly appreciate your kind words.
Team Bensons
Besvarelse fra Bensons For Beds - Edinburgh663
We are so pleased you found our team friendly, efficient, and helpful. We truly appreciate your kind words and positive feedback!
Team Bensons
Choosing A Bed Made Easy
Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several mattresses and was very knowledgeable regarding all of the products. We returned for a second visit to make changes to our order and Hannah was extremely helpful and gave us great advice. Definitely recommend purchasing a bed from Bensons. Waiting for delivery early August.
9. juni 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We're so pleased to hear that our team provided such helpful guidance and expertise during your bed selection process. It's wonderful that you had such a positive experience, and we appreciate your recommendation!
Team Bensons
Really positive experience from start…
Really positive experience from start to finish, the sales assistant Gabriel was excellent, communication and delivery ran like clockwork and our new bed is amazing.
15. juni 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We're so pleased to hear you had such a positive experience from start to finish. We are glad our team provided excellent service and that you love your new bed!
Team Bensons
We bought 2 mattresses from Straiton…
We bought 2 mattresses from Straiton store today. Hannah and Peter dealt with our order and both were excellent. Would definitely recommend this store.
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Edinburgh663
We're so pleased to hear about your positive experience at our Straiton store! It's wonderful that our team provided such excellent service. Thank you for your recommendation!
Team Bensons
Ordered what was required
Ordered what was required, kept well updated on progress of order. Very helpful staff.
14. juni 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We're so pleased we kept you updated and our team was very helpful. Thank you for your kind feedback!
Team Bensons
Craigleith retail park Edinburgh
Good customer service and information.
Craigleith retail park Edinburgh
Good communicator in Josh
5. juni 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We're happy to hear you received good service and information. We appreciate your positive feedback!
Team Bensons
Besvarelse fra Bensons For Beds - Edinburgh663
We're glad our team was helpful. Thank you!
Team Bensons
Stephen
Stephen, who helped me in the Straiton store, was very helpful, informative, and allowed me as much time as I needed to establish exactly what my requirements were.
The planning of delivery, follow ups by text, and the actual delivery were impeccably carried out.
24. maj 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We're so pleased to hear our team provided such helpful and informative assistance, ensuring you had ample time to make your decision. It's wonderful that the delivery process was impeccably carried out!
Team Bensons
Would recommend!
Great experience had when in buying a new bed and mattress. I had a wonderful advisor called Hannah who was very knowledgeable, helpful and polite. She went above and beyond when we were trying to organise delivery times. Would recommend!
23. maj 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We're so pleased you had a great experience buying your new bed and mattress! It's wonderful our advisor was knowledgeable and went above and beyond. Thank you for your recommendation!
Team Bensons
Assistant in shop very helpful.
Assistant in shop helpful.
Great communication about delivery.
Delivery on time.
25. maj 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We're so glad our team was helpful and your delivery was on time. Thank you for your feedback!
Team Bensons
Bensons service from showroom to…
Bensons service from showroom to delivery has been excellent. Delighted with new mattress.
23. maj 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We're so pleased your experience from showroom to delivery was excellent! We're glad you love your new mattress.
Team Bensons
Besvarelse fra Bensons For Beds - Edinburgh663
We're so pleased you had great service and easy delivery! Thank you for your kind words.
Team Bensons
Friendly and approachable sales people
Friendly and approachable sales people.
Clear communication during process.
Value for money.
6. maj 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We're so happy to hear that you found our sales people friendly and approachable, and that our communication was clear and valuable.
Team Bensons
Staff were very helpful and not pushy…
Staff were very helpful and not pushy let us choose ourselfs after he asked what we wanted . He showed us what beds they had and then left us to decide .
3. maj 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We're happy to hear that our staff were helpful and allowed you to choose at your own pace. Thank you for acknowledging their assistance and your feedback!
Team Bensons
The shop staff were excellent in…
The shop staff were excellent in Edinburgh straiton park when we bought a bed, mattress and wardrobe
22. marts 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We're happy to hear that the shop staff were excellent when you purchased your bed, mattress, and wardrobe. Thank you for sharing your positive experience!
Team Bensons
Besvarelse fra Bensons For Beds - Edinburgh663
Thank you! 😊 We’re glad you received helpful assistance and good advice.
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist
Besvarelse fra Bensons For Beds - Edinburgh663
All good and great service — we love to hear it! Thanks for taking the time to share your experience.
Thank you for your positive review - Lauryn at Customer Care 💜
Great service in store as usual
Great service in store as usual. Good communication regarding delivery and bed frame delivered to room of choice.
30. marts 2026
Besvarelse fra Bensons For Beds - Edinburgh663
Mrs H,
We're so happy to hear about the great service you received in store! It's wonderful that our communication about your delivery was helpful and your bed frame was delivered to your room of choice. Thanks for your review!
Team Bensons - Jessica
Very pleased
The whole experience from visiting shop which was very pleasant to picking the mattress the sales lady very nice and knows her mattress🤗
5. april 2026
Besvarelse fra Bensons For Beds - Edinburgh663
We appreciate your positive feedback! We're so glad you found your shop visit pleasant and that our sales associate's expertise helped you choose your mattress.
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