On 15th October we visited the store at Kingsway West Retail Park in Dundee to enquire about adjustable beds. Angus greeted us and gave us a lots of information - he obviously knows the product well.... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX Dundee, Angus, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff were very knowledgeable and helpful without being pushy. Kiera helped me in dundee store decide between two mattresses. Delivery was exactly as she said and just over a week with my new bed. So... Se mere
Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked t... Se mere
Virksomheden har svaret
It was perfect from start to finish we were so happy with the service at the store and the delivery we could not have asked for a better service
Virksomhedsoplysninger
Om Bensons For Beds - Dundee658
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, Storbritannien
- 1382817578
4,9
Fremragende
397 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service
Iain was very knowledgeable about the products . We tried lots of mattresses and looked at different bed frames and we weren’t rushed into choosing . This is the third bed we’ve had from Bensons and we are happy with the selection of products and the price.
17. juli 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased to hear about your positive experience with our team member! It's wonderful that they were knowledgeable and that you felt no pressure while trying different products. We're also glad you're happy with our selection and prices. Thank you for your feedback!
Team Bensons
Good choice of beds
Good choice of beds and was immediately told there's more online. So we ordered 1 bed in store and a bunk bed online. The assistant was brilliant and ordered it all for us. Once we had chosen we were ordered and out of the shop withing 15 minutes.
11. juli 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased to hear about your positive experience in our store! It's wonderful that our team member was brilliant and helped you with your order quickly and efficiently.
Helpful
Helpful, informative staff. Arrived at the time stated. Instructions for building bed clear and easy to follow.
10. juli 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased you found our staff helpful and informative, and that your delivery arrived on time. It's wonderful to hear the bed assembly instructions were clear and easy to follow!
Excellent experience
Excellent experience. Acknowledgeable assistance and very professional. I found exactly what I was looking for. Would recommend
12. juli 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased you had an excellent experience and found exactly what you were looking for with our professional and knowledgeable assistance. Thank you for your kind recommendation!
The person Iain who serve me and my…
The person Iain who serve me and my Sister was very helpful so was his collegue.They were nice and took time to explain everything.Good staff communication with us.
6. juli 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased our team members were helpful and took the time to explain everything clearly. Thank you for your kind feedback!
Delivered on time built professional…
Delivered on time built professional abd delivery men explained everything
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased your delivery was on time and that our delivery team was professional and explained everything clearly. Thank you for your kind words!
Team Bensons
From looking to buying a new bed and…
From looking to buying a new bed and mattress to delivery was spot on and no hassle.
27. juni 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased your experience, from looking to buying and delivery, was spot on and hassle-free! Thank you for your kind feedback.
Team Bensons
Fantastic mattress and customer service…
Fantastic mattress and customer service from Angus
18. juni 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased you're happy with your mattress and the service you received! Thank you for your kind feedback.
Team Bensons
Alround good experience
The salesperson was helpful and knowledgable. The delivery was punctual and the delivery people were cheerful and efficient.
26. juni 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased our salesperson was helpful and knowledgeable, and that our delivery team was punctual, cheerful, and efficient. Thank you for your kind feedback!
Team Bensons
From shopping in store to delivery excellent service
From shopping in store to delivery at home the experience was excellent. Staff in the Dundee store were very friendly, not pushy at all leaving us to pick out what we wanted. We have shopped there previously and knew exactly what we wanted. Delivery drivers were also very friendly and texted ahead of specified time slot to say they could arrive earlier if it suited. Would reccomend 100%
26. juni 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased to hear your experience, from shopping in-store to delivery, was excellent! It's wonderful that our team was friendly and accommodating. Thank you for your kind recommendation!
Team Bensons
Besvarelse fra Bensons For Beds - Dundee658
We're glad you experienced great service and no pressure.
Team Bensons
Besvarelse fra Bensons For Beds - Dundee658
Thank you for your feedback!
Team Bensons
Besvarelse fra Bensons For Beds - Dundee658
We are so pleased you had a superb experience! Thank you for your feedback.
Team Bensons
The sales assistant Ian was great
The sales assistant Ian was great, full of useful information and gave us space to decide what was right for us
9. juni 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased our team provided useful information and ample time to make a decision! Thank you for your wonderful feedback.
Team Bensons
A mixed bag
The P2P delivery and installation was excellent.
However, one would expect a) both the bed and the mattress would be delivered at the same time, and b) the customer would not be expected to make and agree the final delivery details with P2P.
9. juni 2026
Besvarelse fra Bensons For Beds - Dundee658
We appreciate your feedback regarding the delivery and installation. We acknowledge your expectation for simultaneous delivery of the bed and mattress, and for us to handle all final delivery arrangements. We are reviewing our processes.
Team Bensons
Smooth from start to finish
Smooth from start to finish. Dad chose his bed and mattress with delivery at the end of the same week. Arrived on time and delivery on time with the details advised to me by telephone. Added extra of being delivered straight to room of choice. Excellent.
8. juni 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased to hear that the entire process, from choosing the bed to delivery, was smooth and efficient. It's wonderful that we could deliver straight to the room of choice. Thank you for your feedback!
Team Bensons
Staff were very helpful and friendly…
Staff were very helpful and friendly delivery was good
31. maj 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased our staff was helpful. Thank you for your kind words!
Team Bensons
This is the second time I have bought…
This is the second time I have bought from Bensons in 2-3 months. The salesperson Ian was very helpful and informative yet again. I wouldn’t go anywhere else to buy a bed or mattress….👍
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Dundee658
We are so pleased to hear about your continued positive experiences with us! It's wonderful to know our team provided helpful and informative service. Thank you for your kind words and loyalty.
Team Bensons
We had Angus show us about the shop…
We had Angus show us about the shop and he couldn't have been more helpful hes made sure we tried a few different mattresses until we were happy with the one that was for us top man he is
4. juni 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased to hear our team member provided such excellent assistance, ensuring you found the perfect mattress. Thank you for sharing your positive experience!
Team Bensons
Being delivered on date agreed
Being delivered on date agreed, delivery men were very quick and efficient. Staff in Dundee store were very helpful.
1. juni 2026
Besvarelse fra Bensons For Beds - Dundee658
We're so pleased your delivery was on time and our delivery team was quick and efficient! We're also glad our store staff provided helpful service. Thank you for your wonderful feedback.
Team Bensons
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