I was greeted by Robert when entering the store and he was available to help and very knowledgeable about the products, and what would be best for my 2 kids. He has a good way about him, knows his stu... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 12b Crescent Link Retail Park, BT47 6SA Derry, Londonderry, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
John, the staff member was excellent. He took time with us to explain the different products (mattresses), letting us try each mattress and help us make our decision.
Virksomheden har svaret
Staff made us feel welcome and gave us their attention as soon as we entered the store. Straight talking with no jargon. Showed us the mattresses in our price range, explained different qualities betw... Se mere
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We found Connor very welcoming and professional. He knew his subject, it was refreshing that he was not pushy at all. We came back to the store after reviewing all options purely because of his appro... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Derry
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 12b Crescent Link Retail Park, BT47 6SA, Derry, Londonderry, Storbritannien
4,7
Fremragende
65 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Smooth and satisfactory process from start to finish
From start to finish everything was great. The staff in shop were polite and friendly and knowledgeable.i was taken through the Ordering process by the staff Robert, everything was explained and covered. I purchased two beds and mattresses. I was kept updated on the whole process via email. Beds were delivered as advised and they were put up by the delivery guys, Who again were polite and friendly. I would strongly recommend to pay for the build process as these beds came flat pack. The mattresses were good quality. The beds and mattresses are comfy and cosy!
20. februar 2026
Besvarelse fra Bensons For Beds - Derry
Really appreciate your lovely feedback Catherine! Wonderful to hear the shop staff were so friendly and knowledgeable, and that Robert made the ordering process clear and easy. Delighted your two beds and mattresses arrived as advised, were assembled professionally, and that the communication throughout was spot on. Great to know you’re happy with the quality and comfort—thank you for the glowing recommendation,
Megan at Customer Care
Great to do business with
Extremely helpful and knowledgeable staff who solved a dilemma for us in choosing beds, mattresses, and headboards. The whole experience has been very smooth to date, and further with updates on delivery.
12. februar 2026
Besvarelse fra Bensons For Beds - Derry
We appreciate your feedback! We're happy to hear that our staff were helpful and knowledgeable in assisting you with your choices. It's great the experience has been smooth, along with delivery updates.
Stewart - Bensons Team
Fantastic service from going into the…
Fantastic service from going into the shop being dealt with by Sharon fantastic customer service , the delivery men very prompt on time very pleasant an respectful of my property
26. januar 2026
Besvarelse fra Bensons For Beds - Derry
We're happy to hear you received fantastic customer service in our shop and that the delivery team was prompt, pleasant, and respectful! Thank you for your positive feedback,
Megan at Customer Care
Good advice and overall service
Good advice and overall service. Unfortunately the wait for our bed nearly put us off the purchase., which was out of the staff control. Very pleased with the experience
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Derry
We appreciate your feedback and are glad you are pleased with our service. We regret the delay with your bed, and we're grateful for your patience.
Portal for tracking order doesn’t work
Robert at crescent link was very great and helpful choosing the right mattress only issue I have is when I go to use the link for tracking the order through the bensons website I’m met with a blank page
21. januar 2026
Besvarelse fra Bensons For Beds - Derry
We're glad the selection assistance was helpful. We're sorry you're having trouble with the order tracking link. We'll investigate the issue on the website. Thanks for your feedback.
The staff were friendly and…
The staff were friendly and professional. They listened to what we were looking for
19. januar 2026
Besvarelse fra Bensons For Beds - Derry
We appreciate your feedback and are so happy to hear that our staff were friendly, professional, and attentive to your needs!
From the minute we entered the store we…
From the minute we entered the store we were greeted by Robert. The wealth of knowledge alone about every product we enquired about was enough reassurance for us to make a decision to buy from Bensons. Robert is a real asset to the company. Please personally thank him from Mr and Mrs Quinn
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Derry
Thank you for sharing such wonderful feedback Gordon! We’re delighted to hear Robert made such a positive impression with his knowledge and support. He truly is an asset to our team, and we’ll make sure to personally pass on your thanks from Mr. and Mrs. Quinn. We hope you enjoy your new purchase,
Megan at Customer Care
Very knowledgeable on all the products…
Very knowledgeable on all the products with no hard sell .
30. december 2025
Besvarelse fra Bensons For Beds - Derry
We appreciate your feedback! We're so glad you found our team knowledgeable and helpful, with no pressure to buy. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent customer service from Sharon…
Excellent customer service from Sharon in the Derry store. So knowledgeable and very helpful to keep within my budget. Delighted with my purchase. Will definitely go with Bensons again and will recommend to others.
13. december 2025
Besvarelse fra Bensons For Beds - Derry
We're delighted to hear about the excellent customer service you received in our store. We're so glad that our team member was knowledgeable and helpful, and that you're happy with your purchase. We appreciate your recommendation! Stewart - Team Bensons
Besvarelse fra Bensons For Beds - Derry
Thank you! We’re thrilled to hear everything went smoothly from start to finish.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care
Excellent product and service. Competitively priced
No hassle. Robert was very helpful in store.
3. december 2025
Besvarelse fra Bensons For Beds - Derry
We're happy to hear that you had a great experience. We appreciate you taking the time to leave us this positive feedback.
I ordered my mattress in August and was…
I ordered my mattress in August and was given a delivery date of September. The mattress was finally delivered in November. Not really a great experience at all.
21. august 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Derry
We appreciate you sharing your experience. We're sorry to hear about the significant delay in your mattress delivery. We'll review this to improve our delivery process.
Excellent service from start to finish
Excellent service from start to finish...the way it should be done👍👍
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Derry
We appreciate you taking the time to share your experience Brian. We are happy to hear that you received excellent service from beginning to end.
Thank you for your review – Lauryn at Customer Care 💜
The girl that served us was really…
The girl that served us was really helpful and friendly
3. september 2025
Besvarelse fra Bensons For Beds - Derry
We're happy to hear that our staff was helpful and friendly during your visit. We appreciate your positive feedback and thank you so much for choosing us, Megan at Customer Care
Excellent customer service from John
28. august 2025
Besvarelse fra Bensons For Beds - Derry
We're happy to hear that you had a positive experience. Thank you for your kind words; we appreciate it.
Take care, Megan at Customer Care
I would definitely recommend benson for…
I would definitely recommend benson for beds. Only problem was that my product was delayed but I was informed well
In advance and I wasn’t in a rush for it which was fine
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Derry
Thank you for recommending Benson for Beds! We apologize for the delay in your product, but we always strive to keep our customers informed and happy. We appreciate your understanding and support, Megan at Customer Care.
Very satisfied with the service I received
They were very helpful and didn't pressure their sale
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Derry
Thank you for taking the time to share your positive feedback! We strive to make our customers feel informed and comfortable during the buying process. We appreciate your business and hope to see you again in the future, Megan at Customer Care
Great customer care
John, the staff member was excellent. He took time with us to explain the different products (mattresses), letting us try each mattress and help us make our decision.
2. juli 2025
Besvarelse fra Bensons For Beds - Derry
Thank you for sharing your positive experience with John! We are dedicated to providing exceptional customer service and are thrilled to hear he went above and beyond to assist you in finding the perfect mattress. We appreciate you and hope you love your new purchase, Megan at Customer Care
Thom and Gemma took their time to…
Thom and Gemma took their time to explain and guide us on our decision to purchase 4 top quality mattresses and with the best deal available.
28. juni 2025
Besvarelse fra Bensons For Beds - Derry
Thank you so much for your kind review! We are thrilled that Thom and Gemma were able to assist you in finding the perfect mattresses for your needs. We pride ourselves on providing top quality products and excellent service at the best prices. We appreciate your business and hope you enjoy your new mattresses, Megan at Customer Care
The staff were very helpful efficient…
The staff were very helpful efficient and pleasant
26. juni 2025
Besvarelse fra Bensons For Beds - Derry
Thank you for your kind words! We're thrilled to hear that our staff provided you with top-notch service. We value your feedback.
Thank you,
Megan at Customer Care.
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