1st class service from the staff in the shop very informative and helpful i never realised what we were missing. Nothing was too much trouble and no pressure to buy. We did purchase and waa kept infor... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service was great very informative which helped to make our decision on which mattress would suit our needs. We were kept informed of progress on the manufacture of our mattress, it arrived... Se mere
Virksomheden har svaret
Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... Se mere
Virksomheden har svaret
We had the pleasure of being advised and helped by Amanpreet when looking for a king size divan bed, mattress and headboard. Her knowledge and expert advice helped in our decision to purchase exact... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Derby Meteor332
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, Storbritannien
- 1332835400
4,7
Fremragende
467 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shop assistant Jai was very…
Shop assistant Jai was very knowledgeable. We chose the bed, he talk to us about the mattress.. we are very happy. The bed and mattress are great. Sleeping well. Thank you
13. oktober 2026
Very professional staff with good…
Very professional staff with good knowledge offering a wide range of excellent options
26. oktober 2026
Uopfordret anmeldelse
Jamie was very welcoming and…
Jamie was very welcoming and knowledgeable about the beds. The experience of buying the bed was straightforward, simple and fast. Would definitely recommend
25. oktober 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Mattress purchase
Sales person in store helpful, no pressure to purchase, delivery on time as per schedule.
15. oktober 2026
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Mick thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Poor service
Poor service, will be speaking with CEO Nick Collard regarding the last 3 days total shambles from start to finish at the Derby UK store.
12. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Mark A Holland, thanks for taking the time to let us know about your experience. We are sorry this hasn’t met your expectations, this isn’t the service we aim to deliver.
Comfy Mattress.
Customer service was great very informative which helped to make our decision on which mattress would suit our needs.
We were kept informed of progress on the manufacture of our mattress, it arrived on time and delivery gents were extremely helpful.
Many thanks Bensons.
2. september 2026
Besvarelse fra Bensons For Beds - Derby Meteor332
Thank you for your wonderful feedback! We're thrilled to hear that our team was able to assist you in finding the perfect mattress. It's great to know that you appreciated the updates and timely delivery. We look forward to serving you again in the future!
We have now completed our third return…
We have now completed our third return to Bensons and it would have been nice to have been met by pots of tea and plates of cream cakes. Now that would have earned you the full 5 stars and Anan a bonus.
3. oktober 2026
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Mr Ian Frearson, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase.
Purchase from Derby shop I was told by staff I woujd receive a…
I was told by staff I woujd receive a credit note for any difference in price if I changed my mind, and I did change my mind to a cheaper mattress. I was given your head office number to request refund instead only to be told by them you don't do credit notes and I would lose the £1000 difference in my choice, after many discussions a gentleman agreed to let me have a 2nd mattress, £799 which I gave my son, or I woujd have lost a lot of money, it then took several calls to get my local shop to clear the balance trying to charge me for the 2nd mattress, it has been a nightmare after following the death of my husband in February which is why I was making the bed purchase on 30th june. Never ever again and I'll make sure my friends don't suffer the same experience. The 2nd mattress was finally delivered to my son on 6th october 2026.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Out Of The Box, thanks for taking the time to let us know about your experience. We are sorry this hasn’t met your expectations, this isn’t the service we aim to deliver.
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Yvonne Pallett, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Everting from visiting the showroom (in…
Everting from visiting the showroom (in Derby), to getting advise on the the most appropriate mattress, to delivery was brilliant.
5. oktober 2026
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Mr Moreton thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Nb Thank you for leaving such lovely feedback.
Excellent service friendly staff
Excellent service friendly staff. Very happy with bed base.
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Derby Meteor332
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our friendly staff and that you're happy with your bed base. Your satisfaction is our priority, and we look forward to serving you again!
1st class service from the staff in the…
1st class service from the staff in the shop very informative and helpful i never realised what we were missing. Nothing was too much trouble and no pressure to buy. We did purchase and waa kept informed on the making delivery date waa given on purchase and a 3hr slot which is really better than just anytime. Delivery guys were very nice indeed they took the bed upstairs with care brilliantly.
28. september 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Gill Bloor, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Great customer service and also very…
Great customer service and also very friendly and efficient from the sales person in the shop to the delivery drivers
24. september 2026
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Mr Nicholson thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Welcoming staff and helpful also very…
Welcoming staff and helpful also very informative
21. september 2026
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Mrs Short, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Positive all round
Bought from Bensons in Derby. Very helpful and friendly assistant. Good price. Quick delivery, carried out as promised. Oh, and a nice bed too. What's not to like?
14. september 2026
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Robert Mee thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Very good salesman who helped us to…
Very good salesman who helped us to find the product that suited us
16. september 2026
Besvarelse fra Bensons For Beds - Derby Meteor332
Hi Mr Lamb Thank you for leaving such lovely feedback.
Attitude of staff
14. september 2026
Besvarelse fra Bensons For Beds - Derby Meteor332
Thank you for your wonderful review! We're so pleased to hear you had such a positive experience. Team Bensons.
Besvarelse fra Bensons For Beds - Derby Meteor332
Thank you for your kind words! We are so pleased to hear that our Aman was friendly and helpful. We truly appreciate your positive feedback!
Team Bensons
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