Every experience we had right from the point of sale to delivery of the bed has been wonderful. We are a repeat customer. Staff in the Colindale store were great in helping us choose the bed and mattr... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 4 Colindale Retail Park, Edgware Rd, NW9 6TH Colindale, London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We visited the Colindale store looking for a king size ottoman bed. On arrival at the store we were met by several sales staff who were very friendly and helpful. We finally sat down with the store m... Se mere
Virksomheden har svaret
We recently visited the Benson for Beds store in Colindale and were served by David, who was extremely helpful and knowledgeable throughout. Nothing was too much trouble and he took the time to ex... Se mere
Virksomheden har svaret
We went to Bensons for Bed to get an idea on the price range for divan bed (no intention to buy) but ended up ordering an ottoman bed for a price that was priced at a very good offer! The sales assist... Se mere
Virksomhedsoplysninger
Om Bensons For Beds - Colindale684
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 4 Colindale Retail Park, Edgware Rd, NW9 6TH, Colindale, London, Storbritannien
- 2082009910
4,7
Fremragende
215 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The assistants are very helpful
The assistants are very helpful, knowledgeable and honest.
We found the mattresses we wanted with the expert help of Mo and his teammates.
1. maj 2026
Besvarelse fra Bensons For Beds - Colindale684
We appreciate your positive feedback. We're so glad to hear that our assistants were helpful, knowledgeable, and honest, and that you found the mattresses you wanted!
Team Bensons
Besvarelse fra Bensons For Beds - Colindale684
We're so glad to hear our staff's professionalism stood out to you! Thank you for taking the time to share.
Team Bensons
Besvarelse fra Bensons For Beds - Colindale684
Thank you for your review.
Team Bensons
From the minute I entered the shop till…
From the minute I entered the shop till I got my bed and mattress I had no problem and felt the company runs a smooth and efficient system
Delivery men were polite and helpful
26. april 2026
Besvarelse fra Bensons For Beds - Colindale684
Thank you for your lovely review! 😊 We’re so pleased everything ran smoothly from your first visit right through to delivery. Great to hear our delivery team were polite and helpful too. Enjoy your new bed and mattress — sweet dreams! 🛏️✨
Highly recommend. 5 stars!
Excellent salesperson who was honest and did his best to help us get the best deal possible.
Delivery was smooth, they came almost exacty the time they said they would and the assembly of the TV bed was quick and clean. They were polite, friendly and very thoughtful.
20. april 2026
Besvarelse fra Bensons For Beds - Colindale684
Thank you for your fantastic feedback! We’re delighted to hear our salesperson provided honest advice and helped you secure the best possible deal. It’s also great to know the delivery and assembly of your TV bed were smooth, efficient, and respectful. Enjoy your new bed,
We’re so glad you had a great experience,
Megan | Customer Care Specialist
Besvarelse fra Bensons For Beds - Colindale684
Thanks for the review! We really appreciate it,
Megan | Customer Care Specialist💜
From the sales right through to…
From the sales right through to delivery. The DIY assembly has been straightforward on all items.
Despite not purchasing from them for over a decade the quality and service remains just as good. Highly recommended.
5. april 2026
Besvarelse fra Bensons For Beds - Colindale684
Thank you for your fantastic review! 😊 We’re really pleased to hear that everything—from sales through to delivery—went smoothly, and that the DIY assembly was straightforward. It’s especially lovely to know that even after a decade, our quality and service have lived up to your expectations. Thank you for your recommendation- This means the world to us,
Megan | Customer Care Specialist🛏️✨
Besvarelse fra Bensons For Beds - Colindale684
Lovely to hear, thank you for choosing us,
Megan | Customer Care Specialist
All good and Mo was excellent
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Colindale684
Thank you! 😊 We’re really pleased to hear everything was good and that Mo was excellent. We’ll be sure to pass on your kind words,
Megan | Customer Care Specialist⭐
I went to enquire about beds for my…
I went to enquire about beds for my children especially my autistic son and I explained to the staff and one staff by name of salah in Colindale branch was very helpful and explained all my queries then I ended up buying all 3 beds, I feel it’s very important for staff to know there products and approach customers before customers approach them.
1. april 2026
Besvarelse fra Bensons For Beds - Colindale684
Thank you so much for sharing your experience 😊 We’re really pleased to hear how supportive and knowledgeable Salah was at our Colindale branch. Understanding your children’s needs—especially for your autistic son—and taking the time to answer all your questions is so important, and it’s wonderful to know this led you to feel confident in purchasing all three beds. We truly appreciate your feedback and will be sure to pass your kind words on to Salah and the team,
Megan | Customer Care Specialist🛏️
The sales person worked very hard hard…
The sales person worked very hard hard to provide my requirements with full deduction
25. marts 2026
Besvarelse fra Bensons For Beds - Colindale684
Thank you for your feedback! We’re delighted to hear our salesperson worked hard to fully understand your requirements and provide clear, detailed guidance.
We're always here if you need anything else,
Megan | Customer Care Specialist✨
The staff in the store were very…
The staff in the store were very helpful and gave good advice. The delivery guys get me updated and were very considerate
29. marts 2026
Besvarelse fra Bensons For Beds - Colindale684
Thank you for the great feedback! 😊 We’re really pleased to hear the store team were helpful and gave good advice, and that the delivery team kept you updated and were so considerate. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
We bought a new bed and mattress and…
We bought a new bed and mattress and were served very well at the store. But when it came to day of the delivery the delivery team was extremely rude unfriendly. They left us with a wrapped in dirty plastic mattress on our new bad, when I asked them to unpack it they just said we're not doing it. They left us elderly customers with dirty plastic wrapping to remove and clear when we have paid for full service of delivery and unwrapping etc.
I complained on their customer services and have not yet had any response.
20. marts 2026
Besvarelse fra Bensons For Beds - Colindale684
Thank you for your feedback. We’re sorry to hear about your delivery experience, particularly given you had paid for a full delivery and unpacking service. This is not the standard we expect. We can confirm that your concerns have since been raised internally with the relevant team, and this is being reviewed with your directly. We appreciate you bringing this to our attention and apologise for the inconvenience caused,
Megan | Customer Care Specialist
Store manager Mr Mo was very helpful…
Store manager Mr Mo was very helpful with showing us the things we wanted and explaining all the offers the store had going on and very polite. Great experience.
19. marts 2026
Besvarelse fra Bensons For Beds - Colindale684
Thank you so much for the lovely review Mr Randeer! ⭐
We’re delighted to hear that Mr Mo took such great care of you — showing you everything you needed, explaining all the offers, and being wonderfully polite throughout.
Amazing to hear you had a great experience in store,
Megan at Customer Care💜
David was very helpful and…
David was very helpful and knowledgeable and made it very easy to purchase a new mattress. The store had a special offer on too so that was a bonus!
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Colindale684
Thank you for giving us 5 stars Lucy! Wonderful to hear David made everything so easy — his knowledge and helpfulness really shine through 😊🛏️ And getting a special offer on top is always a great bonus! Enjoy your new mattress,
Until next time, take care,
Megan at Customer Care!💜
Mo was very clear on with the benefits…
Mo was very clear on with the benefits of the mattress and guidance of how to choose the right one of us.
11. marts 2026
Besvarelse fra Bensons For Beds - Colindale684
Dinesh Hirani,
We appreciate you taking the time to leave us a review! We're so glad to hear that our team member was helpful in guiding you to the perfect mattress.
Team Bensons
I am so happy for the bed
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Colindale684
We're so happy that you are pleased with the bed. Thank you for sharing your positive experience with us; we appreciate it.
Thank you for your positive review - Lauryn at Customer Care.
Besvarelse fra Bensons For Beds - Colindale684
Thank you so much for your lovely feedback! We're delighted to hear you received brilliant service. – Megan at Customer Care
My experience was brilliant in every…
My experience was brilliant in every way on ordering and delivery
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Colindale684
Maureen McConnell,
We're so glad your ordering and delivery experience was brilliant in every way! Thank you for sharing your positive feedback with us.
Team Bensons
A good unhurried explanation about the best options for my bed purchase
A good unhurried
23. februar 2026
Besvarelse fra Bensons For Beds - Colindale684
We’re so glad you had a great experience with us- a calm, unhurried approach is exactly what we aim for.
Take care and see you again soon,
Megan at Customer Care
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.