The drivers delivered at the scheduled time, they were polite and respectful of our property, they opened the mattresses and placed it on the base. Once they left I opened the pillows so they could b... Se mere
Lokation
Skift lokationUnit 5 Deva Retail Centre, Stendall Road, CH1 4LU Chester, Cheshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience in store. We visited with view to purchase, but we found a mattress and bed to suit our needs at our first visit. Rose was incredibly helpful, no pressure. After we were given advice... Se mere
Excellent customer service in the Chester industrial park store, when choosing our new wardrobe. Dave and Christine were absolutely fantastic so friendly, helpful and knowledgeable, without being at... Se mere
Virksomheden har svaret
From the moment we entered the store we were greeted by friendly, helpful staff. We needed lots of advice and had lots of questions which throughout the afternoon David and Paul helped us with. This i... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Chester
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 5 Deva Retail Centre, Stendall Road, CH1 4LU, Chester, Cheshire, Storbritannien
- 1244665818
4,8
Fremragende
677 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service in store
6. maj 2026
Besvarelse fra Bensons For Beds - Chester
We appreciate you taking the time to share your positive experience with our in-store service! We are so glad to hear it.
Team Bensons
Very helpful
Very helpful, knowledgeable staff in store. Large selection of bed bases and mattresses. Given plenty of time to try various beds to ensure the order was the right one.
2. maj 2026
Besvarelse fra Bensons For Beds - Chester
We appreciate your feedback! It's great to know our knowledgeable staff helped you explore our wide selection and find the perfect bed. We're glad you had enough time to choose well!
Team Bensons
Renewing a mattress.
excellent service very helpful and new everything we needed to choose a new mattress.
6. maj 2026
Besvarelse fra Bensons For Beds - Chester
We're delighted that our service was excellent and helpful. We appreciate you trusting us to assist you in selecting your new mattress.
Team Bensons
helpful friendly staff both in the…
helpful friendly staff both in the showroom and the delivery team
1. maj 2026
Besvarelse fra Bensons For Beds - Chester
We appreciate you taking the time to share your feedback! We're so glad to hear our staff was helpful and friendly!
Team Bensons
Christine was great
Christine was great, she showed us several different options in our price range & saved us money where she could, lovely experience but it was Christine that made us come back after seeing other options elsewhere, we felt looked after.
6. april 2026
Besvarelse fra Bensons For Beds - Chester
Thank you for such a lovely review! 😊
Christine will be so pleased to hear this. We’re delighted you felt looked after, found great options within your budget, and that she made the difference in bringing you back. That’s exactly the experience we love to give—thanks for choosing us! 🛏️✨
Lovely sales experience, thanks Rose :)
Lovely sales experience from Rose, all the information we asked for without bombarding us with marketing nonsense.
26. april 2026
Besvarelse fra Bensons For Beds - Chester
Thank you so much for the lovely feedback! We’re delighted to hear Rose provided all the information you needed in such a relaxed, no‑pressure way. We really appreciate you taking the time to share your experience
Sales assistant helpful but not too…
Sales assistant helpful but not too pushy. The mattress I ordered arrived within time slot allocated. Delivery drivers kind and helpful.
25. april 2026
Besvarelse fra Bensons For Beds - Chester
Thank you for the lovely feedback! We’re glad our sales assistant struck the right balance and that your mattress arrived on time. Great to hear our delivery drivers were kind and helpful too — we really appreciate you taking the time to share this.
Besvarelse fra Bensons For Beds - Chester
Thanks so much for the feedback—great to hear our manager provided excellent support 🙌
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
I specially asked if the bed frame…
Matresses are great. However, the bedframe are not so great. I specially asked if the bed frame smelly, shop helper said no. When I got them, it is not just smelly, but very bad smells.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Chester
We appreciate your feedback. We're sorry the bed frame's smell was unexpected and unpleasant after our assurance. We'll review this with our team to prevent this issue in the future.
Team Bensons
Besvarelse fra Bensons For Beds - Chester
Much appreciated! Great service in store and on delivery is exactly what we aim for ⭐
Thanks again for your support—it means a lot,
Megan | Customer Care Specialist
Chester store - mattress shopping
We visited Chester store to buy a new mattress. From the moment we entered, Dave was amazing - listened to our concerns, challenges and gave us advice. He didn’t overload us and left us to discuss options when we needed too. We did get a mattress and found the whole experience to be great from start to finish, thanks Dave.
20. april 2026
Besvarelse fra Bensons For Beds - Chester
Thank you for the lovely review! We’re delighted to hear Dave at our Chester store took such great care of you—listening, offering thoughtful advice, and giving you space to decide. We’re so pleased you found the right mattress,
Megan | Customer Care Specialist😊
Would Reccomend
Helpful showroom staff. Delivery service was excellent keeping me updated in delivery time as promised. Would highly reccomend
17. april 2026
Besvarelse fra Bensons For Beds - Chester
Thank you for the great feedback! We’re glad our showroom team and delivery service made everything run smoothly — much appreciated,
Megan | Customer Care Specialist😊
Brilliant service from Stephen
Stephen from the Chester store was really helpful in helping us find the right mattress for us. He took us through lots of different options and was very knowledgeable on all the products. Stephen also kept us informed when there was a better deal available to us and ensured we were looked after from start to finish.
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Chester
Thank you for the fantastic review! We’re delighted Stephen in our Chester store looked after you so well — we’ll be sure to pass on your kind words,
Megan | Customer Care Specialist😊
Great customer service
Great customer service. Clear and helpful. Introduced himself then gave us time to look around which was great as usually at other bed stores they jump on you. Bed frame and mattress are lovely.
19. april 2026
Besvarelse fra Bensons For Beds - Chester
Lovely feedback — clear, helpful service and time to browse is exactly what we aim for ⭐
Looking forward to welcoming you back soon,
Megan | Customer Care Specialist
Pleasant and knowledgeable employee…
Pleasant and knowledgeable employee called Christine.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Chester
Thank you for your feedback! 😊 We’re delighted to hear Christine provided pleasant and knowledgeable service — we’ll be sure to pass on your kind words,
Megan | Customer Care Specialist💜
The staff are very kind and helpful
The staff are very kind and helpful. Dave served us and he was lovely.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Chester
Thank you for your lovely feedback! We’re so pleased to hear Dave looked after you so well — kind, helpful service makes all the difference.
Thank you for your positive review - Lauryn at Customer Care 💜
Thank you Benson's!
From start to finish - entering the showroom to mattress delivery, we had excellent service. Christine in the showroom was fantastic, knowledgeable, very helpful without being pushy.
The tracking service was perfect. We knew exactly what was happening & when. Our two young delivery men, sorry we didn't get your names, were brilliant. We'd chosen a heavy mattress so getting it up the stairs was no mean feat. They managed it professionally & without complaint, despite it's weight. They took away the old mattress to be recycled. Our new mattress is perfect, exactly what we wanted. Thank you Benson's!
18. marts 2026
Besvarelse fra Bensons For Beds - Chester
Thank you so much for your wonderful review! We’re thrilled to hear you received excellent service from start to finish. We’re delighted your new mattress is exactly what you wanted — enjoy many comfy nights ahead.
Thank you for your positive review - Lauryn at Customer Care 💜
Christine was very helpful throughout…
Christine was very helpful throughout my visit and guided me through better options within my budget. Excellent customer service
14. april 2026
Besvarelse fra Bensons For Beds - Chester
Thank you for your lovely feedback! We’re so pleased to hear Christine was able to guide you through the best options within your budget and provide such excellent customer service — we’ll be sure to pass on your kind words.
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent attention and price
16. april 2026
Besvarelse fra Bensons For Beds - Chester
Thank you for your feedback! 😊 We’re delighted to hear you received excellent attention and a great price.
Hope to see you again in the future,
Megan | Customer Care Specialist
Great quality and peace of mind
So much better than going through a small drop-shipping firm. The Alexis Ottoman is excellent quality and a really good price. I was a little afraid it might be a bit squeaky or flimsy at that price, but it's fine. Just have to make sure all the bolts are tightened properly, and just give them a little tighten whenever you move the bed.
5. marts 2026
Besvarelse fra Bensons For Beds - Chester
Thank you for the great review! 😊 We’re delighted to hear you’re impressed with the quality and value of the Alexis Ottoman and that it exceeded your expectations. Great tip on keeping the bolts tightened — enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.