We found the perfect bed frame to suit our room, fair price and good service in store (Charlton store, Michael I think was the guys name). Unfortunately it wasn't available to buy, I ordered from... Se mere
Lokation
Skift lokationUnit C Stonelake Retail Park, Woolwich Rd, SE7 8LU Charlton, London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a wonderful experience with Michael the representative at New Charlton. He listened to my needs, navigated me around an enormous shop expertly explaining the specific mattresses that he thought... Se mere
Syed was absolutely welcoming and helpful from when we walked in. He had excellent knowledge of the products and gave us time to browse and sample different beds /mattresses. Syed was happy to answer... Se mere
We received the best customer service I have experienced in a really long time. Ms. Ama exceeded our expectations and got us what we needed really quickly and efficiently. She answered our questions w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Charlton
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit C Stonelake Retail Park, Woolwich Rd, SE7 8LU, Charlton, London, Storbritannien
- 2083059234
4,7
Fremragende
206 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Loved the experience in Benson for Beds…
Loved the experience in Benson for Beds We were left to our own devices and not pounced on .We were asked if we needed help and the guy was professional, very helpful and made it feel like we were important. The transaction was smooth from start ti finish
29. juli 2023
Besvarelse fra Bensons For Beds - Charlton
Hello Melanie,
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Michael and his Team at Charlton was…
Michael and his Team at Charlton was brilliant in sorting out my replacement sofa. Amazing Customer satisfaction experience.
29. juli 2023
Besvarelse fra Bensons For Beds - Charlton
Hello Mrs Chana,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Michael can be given the credit he deserves. - Team Bensons
Michael at the Charlton store is great!
Michael at the Charlton store was brilliant, he wasn’t pushy or overly salesy. He noticed what type of mattresses we had been trying on our own and pointed us towards some alternatives. I found one within my price range that I could take home straight away, he made me feel really comfortable that I went ahead. Thank you!
25. juli 2023
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Charlton
Hello Charlotte,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Miacael can be given the credit he deserves. - Team Bensons
Great advice given.
Went to the branch in Charlton. Served by a very knowledgeable & friendly staff member called Michael. I explained my lower back pain problem. After some good advice I purchased a great mattress!
10. juli 2023
Besvarelse fra Bensons For Beds - Charlton
We are thrilled to hear you love your new purchase, and even happier that the service was 5*! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Go into the store
Go into the store - the sales people at Charlton Mike and Wendy were super helpful and it was great to try out all the options so I’m very happy with my choices - thank-you!
6. juli 2023
Besvarelse fra Bensons For Beds - Charlton
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be made aware of what an amazing job they are doing. - Team Bensons
Michael in the Charlton branch couldn't…
Michael in the Charlton branch couldn't have been more help and knowledegable - a really positive shopping experience.
5. juli 2023
Besvarelse fra Bensons For Beds - Charlton
What a lovely review, Jo! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Michael can be given the credit he deserves. - Team Bensons
A very stress free experience
A very stress free experience, not hassled by staff, but available and pleasant when required. Staff member explained the details of delivery clearly.
1. juli 2023
Besvarelse fra Bensons For Beds - Charlton
What an amazing review! We really appreciate the time taken to leave this feedback for us. You deserve nothing less than a great night’s sleep! -Team Bensons
Good price,good quality and good service
Location wise good. Staff are good . So I like everything and suggest to my friends and family to go this place.
23. juni 2023
Besvarelse fra Bensons For Beds - Charlton
Thank you for taking the time to leave us a review! -Team Bensons
Besvarelse fra Bensons For Beds - Charlton
This is amazing to hear! Thank you for your 5* review. -Team Bensons
Great customer service
When I walked into the store, I had no intention of buying a bed on the day. Ama who worked in the store was very patient with me and helped me make a decision about the bed I wanted. She answered all my questions without making me feel that I was wasting her time. I left the store with a smile on my face. Ama was very professional and took time to tell me about the products I was interested in to help me make a final decision. Thank you for all your help Ama.
2. juni 2023
Besvarelse fra Bensons For Beds - Charlton
Hi Mary, Thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Charlton store.
Team Bensons
The thing I liked about the store was…
The thing I liked about the store was that I wasn't harassed by staff while I was browsing, but when I needed someone they were there. Brilliant sales staff went above and beyond to help.
29. maj 2023
Besvarelse fra Bensons For Beds - Charlton
Thank you for your 5* review! -Team Bensons
Assistant was very helpful in enabling…
Assistant was very helpful in enabling us to buy exactly the right product we were looking for.
Also very helpful in loading the car for us.... much appreciated. Thank you.
Mr F Allen
24. maj 2023
Besvarelse fra Bensons For Beds - Charlton
Good Morning, thank you for taking the time to leave a lovely review and we are glad that you are satisfied with your purchase! How nice of the store staff to go the extra mile with helping you load your car up!
Team Bensons
Besvarelse fra Bensons For Beds - Charlton
Thank you for taking the time to leave us a review Shannon! -Team Bensons
Staff are really friendly and helpful
19. maj 2023
Besvarelse fra Bensons For Beds - Charlton
This is lovely to hear. Thank you for your feedback. -Team Bensons
It was an excellent experience
It was an excellent experience. The staff were absolutely fantastic.
11. maj 2023
Besvarelse fra Bensons For Beds - Charlton
This is wonderful to hear! Thank you for providing such positive feedback ⭐ -Megan
Really helpful staff
Really helpful staff. Great attention to detail and providing information
9. maj 2023
Besvarelse fra Bensons For Beds - Charlton
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments ⭐ -Megan
Very irresponsible sale person
Very irresponsible sale person. I bought mattress on 7.5.23, King size. She said that she will ask delivery man on weekday as Monday was holiday. She didn't contact me this morning. I have to call her whether she got contact with delivery guy. She said she could not contact him. Finally, I found delivery van online and informed to shop that this man will pick up and please let me know if he pick up and she said yes. But the delivery man arrive to my door without getting any call from the shop. This delivery guy that I found from online is very helpful. But still, I wanted to track the delivery process because my mattress is expensive and who will take responsibility if that man lost. After selling, that is. They don't care whatever the customer 's feeling. I won't buy again in the future at Bensons. In addition, I tried to call delivery service of your shop and no one is answering my call although I waited with repeated musical noise over 11 minutes.
8. maj 2023
Besvarelse fra Bensons For Beds - Charlton
Hi Mrs Zaw,
It was a pleasure speaking with you this morning and I am glad that I have been able to assist you further.
If you need any further assistance, please do not hesitate to contact me.
Thank you,
Megan.
My experience was a positive one
My experience was a positive one. The young lady who assisted me was not pushy, was pleasant, knowledgeable about the products and overall made sure I got what I wanted to purchase right for me.
4. maj 2023
Very helpful and professional
30. april 2023
Very helpful
No pressure from staff, they was brilliant we brought a double mattress and two singles,
1. maj 2023
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