I visited the Bolton store a few times, friendly store staff, available for questions and information. I ended up ringing to place my order and having realised I missed a good offer on my chosen bed... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL Bolton, Lancashire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Start to finish these guys take care of you , the sales rep, Giovani ( hope i didnt butcher that name) had us try out the sleep tester bed to find out which beds are best for us , gave us an array of... Se mere
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Customer service beyond expectations! From the sales team in the store who were patience personified in meeting our changing plans because of the wide choices available to the delivery team who ran... Se mere
No one was actively involving with the customers.but later one when we had decided on what we were buying Hawa a staff member explained everything in detail , offers available and etc. she was very go... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Bolton
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, Storbritannien
- 1204385226
4,8
Fremragende
379 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful and friendly Team
Simon and the team were very helpful in every stage of the purchasing process. The were well informed and friendly, and went above and beyond with helping me find my perfect bed and mattress.
26. december 2024
Staff were very friendly and helpful…
Staff were very friendly and helpful with us taking our time choosing the right mattress for our needs
Brittany was especially helpful.
14. december 2024
Simon at Bolton Gate Retail Park
Simon was exceptionally helpful during my visit to purchase a bed and did everything possible to assist me . He is a great ambassador for the firm.
5. december 2024
Five stars for the staff
Very pleasant experience our server was Hawa she was very helpful nothing was too much trouble for her
2. december 2024
Great staff
Great staff, empathetic, friendly, professional, knowledgeable and extremely patient.
5. december 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Very bad customer service I’m not…
Very bad customer service I’m not recommending to any body all is big layers
5. december 2024
Besvarelse fra Bensons For Beds - Bolton
Thank you for sharing your feedback. We’re sorry to hear about your experience and the impression it left. Your comments have been passed to the relevant team, and we’ve taken steps to improve our customer service standards.
Thank you,
Megan at Customer Care
First class service
There was no pressure to buy, but both assistants we dealt with were well informed and answered all my questions succinctly. Courteous and pleasant attitude on both Tuesday & Wednesday. Well done
27. november 2024
Simon in the store was really helpful…
Simon in the store was really helpful and the delivery men were quick and efficient
20. november 2024
Excellent service by Brittany at Bolton…
Excellent service by Brittany at Bolton store
15. november 2024
Excellent staff mo help us alot he is a…
Excellent staff mo help us alot he is a credit to Benson's beds
Mo bent back wards
1. november 2024
Just like to thank all the staff at…
Just like to thank all the staff at Bolton store for all the help and as specially AJ and his son who was recommended from the store to put my bed up for me , he did a brilliant job with only a days notice his number is 07707 143765 just so professional thank you guys hope this review gets you more work
Many thanks
Ian
1. november 2024
Uopfordret anmeldelse
Excellent service
Excellent service from Zam and Chloe at the Boltongate store. No sales pressure from either of them, but most helpful when I needed assistance. Zam in particular was very pleasant in dealing with all the questions I put to him on my second visit to the store. Hope all goes just as well with the delivery.
17. oktober 2024
Polite and very coaches very helpful…
Polite and very coaches very helpful Explain my choices clearly. Altogether a good experience.
21. oktober 2024
Excellent sales staff
The member of staff listened to what we wanted, then gave us a choice of beds to try. They calmly explained the ordering and delivery process. They explained the finance options. All in all an excellent shopping experience.
5. oktober 2024
Our experience at Bensions.
The sales man was brilliant and gave us lots of advice and information.Made our purchase easy to buy .
28. september 2024
Excellent service from friendly
Excellent service from friendly, professional and helpful sales and delivery staff
3. september 2024
First Class customer service experience as ever
A first Class customer service experience from Zam yet again! We have purchased several beds over the past 10+ years and most recently in 2021, 2023 and September 2024. The whole process was easy from using the 'test bed' to find the correct firmness rating, trialling various beds and deciding on preferred bed. No sales pressure or upselling, just an honest desire to make sure that we were happy customers. Bolton Gate Bensons is the place to buy a bed if you want quality, personal attention and first class service! Thank you Zam - and Simon. A great experience. Excellent.
12. september 2024
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