From going into the store to receiving my bedroom furniture I was kept informed. The delivery went smoothly and the two lads Elliott and Simon rang me to let me know they were on their way. My house w... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 2 Watling Road, Fylands Drive, DL14 9AH Bishop Auckland, County Durham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Cant fault the staff, Decent selection of mattresses. No drawn out process when it came time to order. Expected a quicker delivery date but the timescale they gave wasn't that bad.
Steffanie made our experience great, we walked in with our son knowing we only had that day free to find a bed. She made our son feel welcome while helping us decide on the right mattress for us. She... Se mere
Virksomheden har svaret
Good service from. The team at Bishop Auckland Plenty of updates for when the new bed got delivered...great communication. Delivery men were exceptional. Would recommend
Virksomhedsoplysninger
Om Bensons For Beds - Bishop Auckland
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 2 Watling Road, Fylands Drive, DL14 9AH, Bishop Auckland, County Durham, Storbritannien
- 1388606572
4,9
Fremragende
324 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service in store, good communications whilst awaiting delivery and excellent delivery by Scott and Harry.
The bed frame I ordered was easy to assemble using the detailed instructions and is excellent quality
15. april 2024
The staff were very helpful they gave…
The staff were very helpful they gave good reductions and added extras such as mattress protecters and gave various discounts. I was kept informed regarding the delivery process.
20. april 2024
Fleetwood Benson for Beds
They were extremely helpful,friendly but professional and didn't try to push you into buying the most expensive product they tried to find the best product for us.
30. marts 2024
Very helpful staff
23. marts 2024
The lady who helped me choose was very…
The lady who helped me choose was very helpful and professional
26. marts 2024
Name calling absent staff member
Upon entering the shop the pushy sales girl immediately pounced on me, I had just got through the door. Less than a minute later a guy walked in and had a brief conversation with her, slagging off a store colleague that was not in, to which they both had a laugh at the name he'd made up for her. What an absolute disgrace.
Pushy sales girl Jasmine, wanted to know what I wanted, was I looking for something in particular, did I have an idea of what I wanted. Skilled at harassing a customer. I knew exactly what I wanted, I did say I was fine and didn't need help, but still she persisted. I was sharp after the next ambush but that didn't deter her. Then she needed my details for an invoice which was unnecessary. At this point the short plump guy intervened feeling he had to have his input and and felt it necessary to explain the purpose of an invoice. Clearly ignored by me checking an email he shut up and carried on ripping up boxes. What a plonker.
Awful staff, save yourself the bother and go elsewhere.
20. marts 2024
Uopfordret anmeldelse
Very helpful and professional staff
Very helpful and professional staff. Very informative and helpful in assisting us with our choice of beds. Would recommend this outlet to my friends and family.
12. marts 2024
Good experience
Jasmine was very helpful and answered every question, she was very knowledgeable about products we looked at
12. marts 2024
Absolutely fantastic service & customer care
Really great service right from the start & we were made to feel very welcome from the minute we walked in the door. Nothing was too much trouble for Stephanie & she assisted us through the whole experience from choosing the right bed for our little 2 year old, to helping with picking a new headboard, pillow, quilt & mattress protector.
Because of Stephanie's help we even bought 2 new matresses for our other 2 little ones as we were made to feel so welcome & at ease dealing with her.
1. marts 2024
Friendly helpful service from your…Staff
Friendly helpful service from your assistant Lynne not pushy just polite and knowledgeable.
29. februar 2024
great service and better prices
3. marts 2024
Highly recommended!!!!
Great choice. Fabulous staff. Great experience. Delivery great.
24. februar 2024
I went in knowing exactly which bed I…
I went in knowing exactly which bed I wanted. The transaction was done a dusted in 15 minutes. No wasting of my time. Great service!
23. februar 2024
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