Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10
Lokation
Skift lokationUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress... Se mere
Virksomheden har svaret
The staff were very friendly and helpful, bought a bed from Bebsons before,I was purchasing bedside units to match,John and Eric were on the case and sorted it all for me ..wonderful service
Virksomheden har svaret
Rhiannon was such a great help in the Ayr store when we went in to purchase bunk beds for my grandaughter. There was never any pressure to buy and she was very knowledgeable. It was a pleasure to make... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Ayr
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Storbritannien
- 1292618293
4,9
Fremragende
540 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful staff
Helpful staff. They know their stuff. Did not feel pressured into buying.
25. marts 2025
Besvarelse fra Bensons For Beds - Ayr
Hi Mrs Nicola Nimmo thank you for sharing your experience with us, we are so glad you are happy with your new purchase. Thank you Mrs Nicola Nimmo for such good feedback, we are happy we could help. If we can help in the future please let us know. Please don't hesitate to reach out if there's anything additional we can do for you.
Knowledgeable and personable service…
Knowledgeable and personable service from a professional who was passionate about the product. Jocelyn is a credit to the company and made buying the spare bed extremely easy.
17. marts 2025
Besvarelse fra Bensons For Beds - Ayr
Cm, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received.
Thanks again for taking the time to leave us this information about your recent visit. Take care!
A very welcome and pleasant experience
John Holland made us welcome, listened to what we were looking for, showed us a number of options that would fit the bill, then left us alone to try out the mattresses, only returning when we said we had made up our minds. He explained all the next procedures clearly and we had some minutes of friendly chat. It was a very pleasant experience
4. marts 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ayr
Thanks Eileen Williams for leaving a great review, so glad that you received such good service.
Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Great choices at lots of price points
John Holland was extremely knowledgeable and helpful
7. marts 2025
Besvarelse fra Bensons For Beds - Ayr
Thank you Eileen for such good feedback, we are happy we could help. If we can help in the future please let us know.
Disgusting service and behaviour
Disgusting service and behaviour. Ben the driver didn’t bother to turn up and refused to answer my calls. I am sleeping on the floor tonight. When I contacted customer service I was put through to 5 different people and. I have requested a refund and ordered another bed and mattress from a better firm. I would not recommend them to anyone.
5. marts 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ayr
We're very sorry to hear about the issues with your delivery and the difficulty reaching our team. We appreciate you bringing this to our attention, and we'll investigate what happened to prevent similar situations. Thank you, Megan at Customer Care
Excellent work Bensons
The shop assistant was extremely helpful and knowledgeable. The delivery team were very polite and very fast and efficient. I was impressed by the communication from the delivery team making sure I would be in and also on their delivery times. Excellent work Bensons.
28. februar 2025
Besvarelse fra Bensons For Beds - Ayr
Hi Lindsay thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Thank you, and have a fantastic day!
The sales person was really helpful
The sales person was really helpful, but not pushy
28. februar 2025
Besvarelse fra Bensons For Beds - Ayr
Thank you so much Jd for letting us know about your great experience, we love hearing good news.
Joceyln was very knowledgeable
Joceyln was very knowledgeable . Her years of experience showed. We live in a relatively remote area of Scotland. Their secondary delivery company was very efficient in and out within minutes and took away our old mattress . Jocelyn advised me on the most appropriate mattress for me as a runner and for recovery from long runs . Excellent service and after care
4. februar 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ayr
Clare Sherman, thanks for your praise and kind comments about our team.
Please don't hesitate to reach out if there's anything additional we can do for you.
Time to explore bed mattress options…
Time to explore bed mattress options and suitability. Yvonne patient and informative
16. februar 2025
Besvarelse fra Bensons For Beds - Ayr
Hi Anne Mccrae. Thank you for leaving such lovely feedback.
Thank you, and have a fantastic day!
Besvarelse fra Bensons For Beds - Ayr
Mrs Margaret Craig, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received. Thank you, and have a fantastic day!
Excellent buying experience
My wife and myself were allowed, without interference, to walk around the showroom and any questions that we had were answered but no pressure to purchase was ever placed on us.
10. februar 2025
Besvarelse fra Bensons For Beds - Ayr
Andy Peebles, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received.
Thank you again for leaving us this response!
Excellent Customer Service
We had excellent customer service from John at Bensons beds in Ayr. We were looking for a small double bed, with a headboard and a firm mattress and John showed us exactly what we needed very quickly and my mum is very happy.
15. januar 2025
Besvarelse fra Bensons For Beds - Ayr
Hi Susan Leishman, thank you for taking the time to leave a review for us at Bensons for Beds - Ayr. We're happy we could meet your expectations!
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The Ayr team are great! 😊
The Ayr team are great! Very knowledgeable, helpful and patient with such a large purchase. Thank you 😊
29. januar 2025
Besvarelse fra Bensons For Beds - Ayr
Thankyou so much for making your purchase with us, it means so much to the team when customers take the time to share how their shopping experience has been.
Kind regards
Bensons for Beds Ayr
The store staff were very knowledgeable…
The store staff were very knowledgeable and so helpful. Explanations were very clear. These points were critical in our final decision to purchase.
16. januar 2025
Besvarelse fra Bensons For Beds - Ayr
Thankyou for your kinds words, we are very fortunate in Ayr to have gathered together a very experienced team who we hope can offer the right guidance to everyone on their shopping journey.
Many thanks
Bensons for Beds Ayr
Benson For Beds tv bed
The salesman John, he was really nice and he knew me straight away when I was in the Saturday before. It's a shame they don't do bed assembly on the bed I'm getting. I'm looking forward to trying out my new tv bed.
25. januar 2025
Besvarelse fra Bensons For Beds - Ayr
Thankyou so much for sharing your 5 star review. The company are in the process of introducing assembly on these beds in the future but unfortunately we have not quite completed. I will pass on your feedback to John who will take great pride in your recognition.
Regards
Bensons for Beds Ayr
Great Shopping Experience
Our first visit to Benson in Ayr, Scotland was incredibly pleasant. The sales staff were incredibly helpful, knowledgeable and gave us time to browse. Once we selected an item, the staff member explained various options and adapted the choice to suit our needs. I would shop here again in future and recommend it to anyone looking for a great retail experience.
25. januar 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ayr
Wow thank you so much for this review, we do always ensure we provide the support , advise and guidance that any of our customers need. It can be a complex task picking the right product which is why our colleagues are trained to a high level to assist customers in their journey.
Regards
Bensons for Beds Ayr
Rachel was most helpful at the purchase
26. januar 2025
Besvarelse fra Bensons For Beds - Ayr
Hi Mrs Paterson. Thank you for leaving such lovely feedback.
We do hope we can be of assistance in the future. Take care!
Pleasant and knowledgeable staff
Sales assistant was very attentive and knowledgeable. Explained what our needs were and were directed to the products which will arrive soon. Seamless process so far.
19. januar 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ayr
Thanks Louise Wright for leaving a great review, so glad that you received such good service from Jocelyn.
We hope to be of service to you again in the future.
Best wishes,
Bensons for Beds - Ayr
Good information
Good information, good variety of beds to choose from, easy decision to make.
17. januar 2025
Besvarelse fra Bensons For Beds - Ayr
Mr Edgar, your satisfaction is our top priority. Mr Edgar, your wonderful feedback and rating mean a lot to us.
Until the next time we meet, take care!
Benson for beds Ayr
Went into the Ayr store of which we have dealt with before. Once again they excelled in customer service. Both Joselyn and John made us feel welcomed and gave us a cup of tea and Chocolates whilst we came to a decision. Had great banter with both of them, thanks folks once again
18. januar 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ayr
Thankyou so much for taking the time to share with us your views. We pride ourselves in Ayr to give customers a memorable experience while ensuring we find the right product to suit your needs. We love to hear that you have shopped with us previously and hope we can assist in the future.
Thanks Bensons For Beds Ayr
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