Able to browse freely, good service at Ashton u Lyne store (Phil) delivery good, paid for it to be made up as purchased Ottoman, guys were great
Virksomheden har svaret
Lokation
Skift lokationUnit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We visited the Ashton-under-Lyne store, and Jake greeted us, answered all our questions, and recommended a mattress that we ended up buying. The whole process from start to finish was a very pleasa... Se mere
Virksomheden har svaret
I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... Se mere
Virksomheden har svaret
The 2 fellas delivering our bed and mattress- Inigo and Howard - were so helpful. They not only lugged everything into our home but also carried some very heavy and bulky items up a narrow staircase i... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Ashton Under Lyne
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, Storbritannien
4,8
Fremragende
178 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience - brilliant customer service.
Phil at the Ashton-Under-Lyne Branch was fantastic from start to finish. We originally visited a few different bed shops in October. We decided to go back Bensons because of meeting Phil the first time. He was a helpful, patient and took the time to actually listen to what we wanted. His knowledge and customer service skills are brilliant, he’s a real gem and we are we’re so glad he was there when we returned! Thank you so much for your wonderful service.
2. april 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
We're happy to hear about the fantastic service you received at our Ashton-Under-Lyne branch! It's great to know that the team member was so helpful and patient, and that their expertise made such a difference in your decision. We appreciate your kind words and thank you for your wonderful feedback.
Team Bensons
Helpful and knowledgeable staff.
Very helpful and knowledgeable assistant who advised us on the type of bed and mattress we were looking for. Would recommend Bensons if you're looking for a new bed or mattress.
30. marts 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Lovely feedback! Helpful advice and happy customers are what we’re all about 🙌
Your satisfaction means the world to us,
Megan | Customer Care Specialist
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thank you for the feedback! We’re so glad our team gave you the time you needed and helped you choose with confidence.
We’re so glad you had a great experience,
Megan | Customer Care Specialist✨
Bensons belting bed service
The 2 fellas delivering our bed and mattress- Inigo and Howard - were so helpful. They not only lugged everything into our home but also carried some very heavy and bulky items up a narrow staircase into the bedroom where we needed it. Both of them were polite, friendly and had a good sense of humour as I was panicking about transporting everything upstairs without damaging the decor. Great job 👌
29. marts 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thank you so much for the lovely feedback! Inigo and Howard will be thrilled to hear this — stairs, heavy lifting, and décor all handled like pros😄 We’ll be sure to pass on your kind words. Enjoy your new bed!,
Megan | Customer Care Specialist💜
The staff Howard and Inigo were really professional well mannered did the bed assembly in good time no bother tidied up with no packaging left.
The staff Howard and Inigo
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thank you for your feedback! 😊 We’re really pleased to hear Howard and Inigo provided such great service — we’ll be sure to pass on your kind words. Enjoy your new bed,
Megan | Customer Care Specialist ✨
What a store
Bought a mattress had the old one taken away , was very pleased from start to Finnish ,the delivery was on time and they were very courteous and respected our home .would definitely recommend this company well done Bensons for beds .
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thank you for the lovely review! We’re so pleased you’re happy with your new mattress and the whole experience from start to finish. It’s great to hear the delivery was on time and that the team were courteous and respectful of your home. We really appreciate your recommendation,
Megan | Customer Care Specialist 😊
Excellent from start to finish
27. marts 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thank you! 😊 We’re thrilled everything was excellent from start to finish — that’s exactly the experience we aim for,
Megan | Customer Care Specialist✨
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Love to hear it Steve! We really appreciate you choosing us
Take care,
Megan at Customer Care💜
From purchasing my mattress to its…
From purchasing my mattress to its delivery was perfect. Helpful, friendly, knowledgeable and professional staff in the showroom at Ashton u lyne . I could track my delivery which was on time. The delivery men were polite and called to let me know that they’d be arriving within 30 mins.
Thank you Bensons 👍😀
23. marts 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thank you so much for sharing your experience with us Jackie! 😊
From purchase to delivery, it’s wonderful to hear everything was spot on. The team in the Ashton‑under‑Lyne showroom clearly made a great impression — helpful, friendly, knowledgeable, and totally professional. Exactly what we love to hear!
That’s the kind of service that makes everything feel effortless.
Thank you for choosing us— we’re delighted you had a perfect experience,
Megan at Customer Care
Amazing in store service
Amazing in store service, regular updates and communication after this, prompt and friendly delivery! Very happy customer
21. marts 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thank you so much Mr Fenton! We’re delighted to hear you had amazing in‑store service, received regular updates, and enjoyed a prompt and friendly delivery. We’re so happy to have you as a very happy customer,
Megan at Customer Care! 🚚✨
The Sales Advisor Andre was lovely and…
The Sales Advisor Andre was lovely and nothing was too much trouble for him. He was really thorough and showed us lots of different options with head boards, drawers in the divan or a lift up bed.
20. marts 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thanks for the lovely review Christine! Andre sounds like an absolute star — thorough, patient, and full of great ideas. So glad he could walk you through all the options and make the whole experience a breeze!
We hope to see you next time! Megan at Customer Care 😊
Gemma was lovely
Gemma was lovely , courteous, informative and a pleasure to talk to .
13. marts 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Gemma will be over the moon to hear this Mrs McLean! 🌟 She’s a star, and we’re so glad she made your visit such a pleasure,
Megan at Customer Care
Fantastic customer service
I would like to express my gratitude to the entire staff at this store; they were great and accommodating, and they left us alone without any sense of urgency. Additionally, would it be possible to acknowledge Andrej, the sales assistant who assisted us in accomplishing our objective? He was a delightful individual very helpful and no pushy sales tacticsat all, I would encourage anyone in search of a bed to visit this Store,
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thank you so much for the wonderful feedback! 🌟 We’re thrilled the team made you feel relaxed and supported during your visit. Andrej will be absolutely delighted to get this shout‑out — he’s a star, and we’re so glad he helped you find exactly what you needed with zero pressure. We really appreciate the recommendation,
Megan at Customer Care
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thank you for your review! We’re so pleased you experienced a no‑pressure sale and found our salesperson friendly and experienced. We really appreciate your feedback,
Megan at Customer Care
The staff in the store were brilliant
The staff in the store were brilliant, as were those who delivered. I am really happy with the bed and the service as a whole. My first mattress wasn’t right for me and I exchanged it under the guarantee without any fuss. Would highly recommend
9. marts 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thank you so much for your lovely feedback! We're delighted to hear that both our in‑store team and delivery staff were brilliant, and that you're really happy with your new bed. It’s great to know the comfort guarantee made exchanging your first mattress easy and fuss‑free. We truly appreciate your recommendation. – Megan at Customer Care
Brilliant service and informed
Brilliant service and informed
Along the process of progress of my order.
7. marts 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
John Appleton,
We're happy to hear that you received brilliant and informed service throughout your order's progress. Thank you for your positive feedback!
Team Bensons
Great service
Great service, not overly bearing but let you know they’re there and made sure we got the benefit of the offers that were available
27. februar 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Dawn,
We appreciate you taking the time to leave us such a great review! We're so happy to hear that you were well looked after and benefited from the available offers.
Team Bensons
Lovely experience
We were able to see and try the beds unaccompanied and the staff were there if we needed any advice. Lianne was very helpful and informative when we were ready to order, in fact she was really lovely and friendly. The whole experience was extremely good.
1. marts 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Lindsay Edmondson,
We appreciate your wonderful feedback! We're so glad you felt comfortable exploring the beds and that our team was available to assist. It's great to hear you found a team member so lovely and helpful, and that your overall experience was excellent.
Team Bensons
Gemma who helped us allowed us to…
Gemma who helped us allowed us to explore the beds giving her knowledge and guidance but without being over us the whole time. It made the experience so much easier and when we need a new mattress we’ll definitely return to this store.
23. februar 2026
Besvarelse fra Bensons For Beds - Ashton Under Lyne
Thanks so much! Gemma will be thrilled to hear this. We’re glad her friendly guidance helped you find the perfect fit without the pressure. Can’t wait to welcome you back when it’s mattress‑time,
See you next time! Megan at Customer Care 😊
We walked in and didn’t know anything…
We walked in and didn’t know anything about the different beds, we spoke to Gemma at benson for beds at Ashton under Lyne snipe retail park who was very knowledgeable on every bed, she walked us round each bed to try and talked us through each one as they were all so different from how they were manufactured to layers inside, we settled on the Hypnos 05 bed which was so comfy when lying on it. I didn’t want to go anywhere else because Gemma was so helpful. Looking forward to the delivery day and a cosy comfy night sleep. I also told Gemma I have back and hip pain which she talked us through how the bed should conform to the body and no pressure on the body which she checked for when we was lay on the beds. Thank you very much, Gemma is an asset to the store.
15. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Ashton Under Lyne
We appreciate your positive feedback. We're happy to hear that you received helpful advice and that our colleague was able to assist you in finding the perfect bed. Thank you for sharing your experience.
Stewart - Team Bensons
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