Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Se mere
Lokation
Skift lokation4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... Se mere
Virksomheden har svaret
Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection... Se mere
Virksomheden har svaret
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Aberdeen
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, Storbritannien
- 1224495862
4,7
Fremragende
312 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bensons bed
Bensons bed , they are tge goods bed if you sleeping i don't have the problème of the backache for me is said out the problems for the backache
5. juni 2026
Besvarelse fra Bensons For Beds - Aberdeen
We're so happy to hear our bed has helped with your backache! Thank you for sharing your positive experience with us.
Team Bensons
No issues from purchase to delivery
No issues from purchase to delivery. Friendly staff all round
30. maj 2026
Besvarelse fra Bensons For Beds - Aberdeen
We're so pleased your experience was smooth and our staff friendly. Thank you for your feedback!
Team Bensons
Besvarelse fra Bensons For Beds - Aberdeen
We're delighted you had a great experience and found our staff friendly and helpful. Thank you for your feedback!
Team Bensons
The comfort of my bed is great
The comfort of my bed is great. I am enjoying my sleep on the comfort of Benson bed.
29. maj 2026
Besvarelse fra Bensons For Beds - Aberdeen
We're so pleased you're enjoying the comfort of your bed and sleeping well! Thank you for sharing your positive experience.
Team Bensons
Absolutely amazing from start to…
Absolutely amazing from start to finish!! Order was easy, we were able to track the progress of our delivery- the delivery was very smooth and we had two very kind men that brought our madras’s at the agreed time- the product is top quality- would highly recommend!!
25. maj 2026
Besvarelse fra Bensons For Beds - Aberdeen
We're so pleased to hear your entire experience was amazing, from easy ordering to a smooth delivery with our kind team. It's wonderful you love the top-quality product!
Team Bensons
Great help and knowledge from Scott.
26. maj 2026
Besvarelse fra Bensons For Beds - Aberdeen
We're glad you had a great experience.
Team Bensons
Very nice and helpful
The lass who served us was very knowledgable, very nice and so helpful, really made me want to buy a mattress from B for Beds.
23. maj 2026
Besvarelse fra Bensons For Beds - Aberdeen
We're so pleased our team provided such knowledgeable, kind, and helpful service, making your mattress selection a positive experience!
Team Bensons
Great service
27. marts 2026
Besvarelse fra Bensons For Beds - Aberdeen
We appreciate your kind words. We are so glad you had a great experience with us.
Team Bensons
Faulty mattress, no compensation
I bought a mattress with a discount but it was defective. I had to buy another one but they didn't apply the discount on the new mattress so I had to pay a lot more money. I was without mattress for 3 months, they charged me for the delivery of the new mattress. The customer service was terrible, they consistently ignored me
16. maj 2026
Besvarelse fra Bensons For Beds - Aberdeen
We are truly sorry to hear about the issues you faced with your mattress purchase, the lack of discount on the replacement, and the delivery charge. We regret the poor customer service you experienced and the delay in resolving this.
Team Bensons
Very friendly and helpful in person and…
Very friendly and helpful in person and very easy transaction online highly recommend them
15. maj 2026
Besvarelse fra Bensons For Beds - Aberdeen
We're so glad to hear our team was friendly and helpful! We appreciate you highlighting the easy online transaction.
Team Bensons - Jess
Ordered a new bed and mattress
Ordered a new bed and mattress. Kept updated throughout and on delivery day was giving estimate time for my order to arrive. Bed was assembled quickly and my old bed was taken away for recycling.
10. februar 2026
Besvarelse fra Bensons For Beds - Aberdeen
We're so glad to hear you had such a positive experience with your new bed and mattress delivery and assembly! We appreciate your kind words.
Team Bensons - Jess
Great staff knowledge of the products…
Great staff knowledge of the products on offer so could quickly identify the best mattress for us
12. maj 2026
Besvarelse fra Bensons For Beds - Aberdeen
Great to hear! 😊 Our team’s product knowledge really makes the difference—We truly appreciate your feedback.✨
Highly recommend, good quality professional staff.
Took 2 visit for us to decide on which mattress we wanted, these visits was several months apart yet the advisor Daisy from the Aberdeen depot remembered us and important parts of our previous conversation that was important to why we was looking for new mattress.
Very professional and gave us space where required and was very attentive.
Highly recommend the service and understanding.
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Aberdeen
We're delighted to hear about the wonderful service you received! It's great that the advisor remembered you and your needs from months ago. We appreciate your high recommendation of our service and understanding.
Team Bensons
Fantastic experience
Fantastic experience - staff were welcoming, helpful and very patient as I changed my mind a couple of times but in the end made the right decision and came away happy. Can’t wait to get my new mattress.
Big thanks to Anneliese
6. maj 2026
Besvarelse fra Bensons For Beds - Aberdeen
We're delighted you had a fantastic experience! It's great to hear our staff were welcoming, helpful, and patient while you made your decision. We hope you enjoy your new mattress!
Team Bensons
Had a great experience at Benson beds
Had a great experience at Benson beds, the sales assistant was so nice, no pressure but there if we needed her. Went through all the Finance options and was just super helpful.
28. april 2026
Besvarelse fra Bensons For Beds - Aberdeen
Thank you for sharing such a lovely review! 😊 We’re so glad you had a great experience at Bensons Beds and that our sales assistant made you feel comfortable with no pressure, just support when you needed it. It’s great to hear the finance options were clearly explained too. Thanks again for choosing us — enjoy your new bed! 🛏️✨
Besvarelse fra Bensons For Beds - Aberdeen
Really appreciate your feedback — friendly service, punctual delivery, and quality products are exactly what we aim for.
Until next time, take care,
Megan | Customer Care Specialist💤
Good communication skill
I like the effectiviness communication skill and good customer service. I strongly recommend
9. januar 2026
Besvarelse fra Bensons For Beds - Aberdeen
We appreciate your strong recommendation and are happy to hear that you found our communication skills and customer service effective and helpful!
Team Bensons
Besvarelse fra Bensons For Beds - Aberdeen
Thank you for your feedback — we’re really pleased to hear you received great customer service. Your kind words are very much appreciated and will be shared with the team.
Buyer beware
2* is for our overall 4-month experience to get a new mattress on our bed. Will not be using again.
Customer services refused to remove the original tempur mattress that had an unpleasant and intolerable chemical smell, even if we paid to have it removed, until our upsold mattress was ready. Left with a product unfit to sleep on ‘off gassing’ in our bedroom. Re-wrapped carefully in its plastic and sealed, there was still a whiff of vomit. Window open, room unusable, during the coldest winter months. Paid additional cost for non-foam mattress which finally arrived end of March. Beware the small print of Benson’s satisfaction guarantee and Benson’s inflexibility towards their customers. A sour and salutary start to our move.
The sales staff were friendly and the delivery drivers great, but this was a super challenging experience to buy an essential household item. Not recommended.
28. november 2025
Besvarelse fra Bensons For Beds - Aberdeen
We appreciate you sharing your experience. We're sorry to hear about the difficulties you faced with the mattress removal, the off-gassing, and the delays. We'll review your feedback regarding our satisfaction guarantee and customer service inflexibility to improve our processes. Thank you for acknowledging our sales staff and delivery drivers.
The girl that helped me was very kind…
The girl that helped me was very kind and helpful
2. april 2026
Besvarelse fra Bensons For Beds - Aberdeen
Thank you for your feedback! 😊 We’re so pleased to hear she was kind and helpful—our team will really appreciate your kind words,
Megan | Customer Care Specialist⭐
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.